Good expereice but not what I orderedPositiv: Fast and friendly serviceNegativ: I ordered online a month in advance, I reserved a rav4 or similar. When I arrived to pick up they told me I was upgraded to a mini van. I said no thank you, they said all they have left is a mustang and a sentra. So I was forced to take a minivan. Cost me more in gas. What is the point of pre reserving a certain type of vehicle if when you get there, they give you what they have available.
Very convenient Positiv: Super fast to drop the car off and friendly service.
Positiv: I only liked the agent at the Naples, FL airport that exchanged my poor running, two warning lights on car. She was wonderful.Negativ: I paid for my car at 3:00 pm and picked it up at 9:00 pm. When I turned the car on, the "maintenance required" light was on. The next morning the "engine hot" light came on. Both warning lights NEVER went off! I called a total of FOUR times over the next FIVE days before I got a replacement car. I WILL NEVER USE DOLLAR AGAIN!!
Positiv: Quick and easy
Car rentalPositiv: The rate for the week we're great, no other site could beat them.Negativ: The pickup took far too long as there was only 1 representative working. The car itself was dirty on every seat, they should try to clean them thoroughly.
Negativ: It was not clean. I pickup my car in Orlando .
Return at a different locationPositiv: It would have been nice if they had provided a correct return location address instead of one that has not been used for over 2 YEARS!!!
I wasted precious time looking for a non-existent address. I would not rent from Dollar again because of this.Negativ: They provided the wrong address for the drop off at a different location.
Best choicePositiv: Unbeatable price, paid 60% of the first retained amount, the rate changed somewhere between the pick up and drop off of the car and it was adjusted to almost $400 less at the end.
Dollar in OrlandoPositiv: Cheap
Allowed a different city pick up/drop offNegativ: Our luggage didn't fit easily
Double check everythingPositiv: I was quoted one rate and the pickup counter tried to charge me another, along with a $30 airport drop off fee. Be careful when you choose the special value, If they promise a 5 passenger, 5 bag car, don't count on it. The person at the counter was not very helpful. Also, she failed to inform me of the requirement of having a reciept for gas if you drive less than 75 miles. I had to pull up my bank account on the phone to prove I fueled it up.
Sehr praktischPositiv: Super schnell, um zum Umfallen das Auto aus und der Service ist freundlich.
Positiv: Excellent staff at the location, friendly and very helpful.
Great rentalPositiv: Everything went smooth, they didn't have the car I originally reserved, but my car was brand new and I was very happy with it. Check in/out was quick and painless...
Positiv: Ausgezeichnetes Personal in der Lage, freundlich und sehr hilfsbereit.