Overview

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Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
+84 437 199 000

72 €+

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Rates

Overall guest ratings

8.4/10 Excellent
Based on 530 reviews
See all reviews

Review highlights

  • 9.0
  • 8.6
  • 6.7
  • 6.0

Good to know

  • Nice building
  • Professional service
  • Pleasant entrance area

Nearby

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    About

    Situated on the shores of Hanoi’s West Lake with its many local attractions, we are just a quick drive to the bustling city centre. The Old Quarter, also temptingly close by, is home to Hoan Kiem Lake, Hanoi Grand Theatre, and unforgettable boutiques. Enjoy our courtyard and four excellent restaurants, or host a larger event at one of ten flexible indoor or outdoor event spaces. When it’s time to replenish, visit the Lily Relaxation Centre with adjacent outdoor pool and Lakeside Garden. Our 299 spacious guest rooms, including 16 suites, feature panoramic West Lake views and the incomparable comfort of the Sheraton Signature Sleep Experience. Vietnamese and French colonial décor, as well as soaring ceilings, infuse each room with grace.

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    Amenities

    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Child pool
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 530 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 8.6 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.5 "Great service."
    • 8.0 "Location is great."
    • 6.7 "Average amenities."
    • 6.0 "Pool is mediocre."
    • 5.9 "Average value."
    • 4.1 "Internet is poor."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 143 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      9.8 "98% thought the view was good."
    • 7.4 "Good location."
    • 6.4 "Average amenities."
      6.8 "68% thought the building was acceptable."

    Overall rating

    8.1 Excellent
    Based on 53 reviews
    • 8.8 "Breakfast is good."
    • 8.3 "Great service."
    • 6.6 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.7 "Average value."

    Overall rating

    8.9 Excellent
    Based on 312 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 8.1 "Location is great."
    • 7.6 "Nice rooms."
      9.9 "99% thought the view was good."
    • 6.9 "Average amenities."
    • 6.3 "Vibe was decent."
    • 5.9 "Pool is mediocre."
    • 5.8 "Average value."
    • 4.1 "Internet is poor."
      3.7 "63% thought it was overpriced."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 21 reviews
    • 7.7 "Nice rooms."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Professional service"
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews


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