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freie Internetbenutzung Betten Lage und Atmosphaere Pool stand nicht zur Verfuegung wg. Bauarbeiten
Gutes Frühstück, netter Service, WIFI im Zimmer umsonst, Gutes Bad Muffliges Zimmer (Teppichboden) - konnte nicht zufriedenstellend gelöst werden. In weiteren angebotenen Zimmern roch es ebenso schlecht (suesslich, modrig)
zentrale Lage, kostenloses Internet, Gutscheine für Mittagessen, Wäsche, Afternoon-Tea meine Suite war sehr laut
Das Hotel liegt sehr zentral in Saigon Die bauen gerade um! (Lärm) und die Einrichtung für diesen Preis ist leider zu alt!(Föhn / Fernseher etc....) Duschraum ist immer unter Wasser!
ein sehr großes, zentral gelegenes und sauberes hotel mit überwiegend freundlichem personal. leider sehr laut. ein zimmer zur straße hält man nicht aus wegen der schlecht isolierten fenster. man bekommt dann zwar ein anderes, lage zum hof. hier liegen anlieferung von getränkekästen usw. fast genauso laut und ständiger küchengeruch. aber zum gleichen teuren preis!!!
Liebe es ... !
Die lage ist sehr gut. reception freundlich Internetverbindung schlecht, der alte trakt ist das geld nicht wert. frühstücksraum sollte renoviert werden. wenig angebot für european people beim frühstück.
Sehr freundliche Mitarbeiter. Überall kostenloses Internet mittels WLAN. Zimmer zur Strasse hin leider sehr laut.
zentrale Lage in geschichtsträchtigem Hotel in die Jahre gekommene, immerhin saubere Zimmer
Ein so traditionsreiches Haus hat es nicht schwer schnell zu begeistern. Insbesondere die Dachterasse ist atemberaubend. Inzwischen sehr sehr kommerziell und das rex laesst sich alles extra bezahlen zu sehr stolzen Preisen.
traditionelles Haus, schoenes Ambiente, sehr guter Service, gute Lage mitten in der Stadt, alle Sehenswuerdigkeiten sind gu zu Fuss zu erreichen
One of Saigon's finest. Attention paid to each & every detail. Professional, attentive and efficient staff. Comfortable, spotless room with nice spaces to work in. Location is less than ideal, with very little within walking distance, but a free shuttle runs regularly to the heart of District 1, 10 mins away.
Absolute best break from hustle and bustle of chaotic Saigon.
This place is excellent. Seriously nice. The staff is awesome, too. The only reason I give it 4 stars instead of 5 is because of its location. As a tourist, it's a bit removed from where you want to be in HCMC. I got a great deal, though, and taxis are cheap and easy to get.
The breakfast spread was great. The spa is very affordable. The rooms were comfortable. When booking I accidentally just put the rooms down for one guest, even thought I had 2. Online the charge for 1 guest and 2 guest were the same. They tried to charge me $30 a guest per night. It was shady, but after explaining that 1-2people online doesn't change the rate. They accepted.
vip lounge the food could be better
The breakfast! The simplicity of the rooms. And most importantly the bath tub!
Der Kolonialstil des Hauses mit der großzügigen, komfortablen Raumgestaltung hebt sich wohltuend von den immer häufiger anzutreffenden sog. Designer-Hotels, die sich meist durch fast keinen Schrankraum, miserable Beleuchtung und Disfunktionalität begeistern sollen. Darüber hinaus stimmt bei diesen Hotels das Preis-Leistungs-Verhältnis fast nie. nein
gute Lage, schöne Aussicht von der Dachterrasse, wo auch Frühstück serviert wird, das Haus hat noch den kolonialer Stil des alten französischen Indochina. Das Buffet am Abend im Restaurant ist erstaunlich gut und preisgünstig unser Zimmer im 1. Stock zum Fluss und Hauptdurchgangstraße war etwas laut. Die Sauna könnte etwas renoviert werden.
Traditionelles Hotel mit sehr guter Lage durch den extremen Verkehr sind Zimmer mit Saigon River View nicht zu empfehlen. Zimmer war extrem laut. Die Renovierung des Hotels wurde teilweise lieblos durchgeführt.
Sehr relaxte, dabei aber luxurioese Atmosphaere. Man fuehlt sich in ein anderes Zeitalter versetzt. Die Bar-Terrassen sind zu jeder Tages- und Nachtzeit faszinierend mit ihrem Blick auf den Saigon-River. Die Lage ist ebenfalls genial, sowohl fuer Shopping als auch fuer Ausfluege ins Nachtleben. Schoen war auch, dass wir statt des gebuchten Deluxe-Zimmers eine Suite bekamen (vermutlich, da wir uns noch in der Vorsaison befanden). Die laute BGM auf den Bar-Terrassen
Lage, Ausblick Laut trotz Doppelfenster, Frühstück wird vor Frühstücksende abgeräumt
Location, Tour Desk, Helpful, friendly Staff, English spoken by many staff. Fridge in room. Good size room, comfy bed. Great Free Buffet Breakfast. Local markets lining the streets in mornings and cafes/restaurants in evenings. Great view from room. The shower was not contained by curtain, so water went everywhere. Loungers by pool need replacing. Stairs into lobby, steepish with no hand rails. Doormen very helpful with helping to use the stairs.
This hotel is beautiful! the breakfast buffet and room service was great! The pool party Saigon soul was supper fun great music (not for kids). overall cleanliness was up to par. Really happy with the prices I will cook here next time I visit.
nice hotel and good location
Nice gym and pool. Great breakfasts
Good location, cleanliness of facilities and above-average services Too pricey for comparable hotels in the region (and room price does not include even breakfast)! Internet charge is also ridiculous! No mileage given to any hotel/airline frequent customer programs.
The Location was ok.. Hotel Staff and Room Hygien was an issue
price of food was too expensive so we decided to skip meals there.
We were pampered with excellent accommodations and good food plus service. We could have stayed a bit longer, 8 days should have been 10 days!
They were kind and friendly and tried their best to fulfill my requests. I have seen other hotels during my stay in Ho Chi Minh, and I was glad that I chose to stay here. Perhaps compared to the other hotels, the hotel was located in a slightly far side of the main streets. However, this was not a big problem since things were easily accessible by foot or taxi.
Eventually we appreciate the staff in remedying an major issue. We booked the hotel for 12/31/2015, in order to celebrate the day and New Year Eve night in a 5 star hotel. When we arrived at the hotel and were informed the pool, which was a major key in our booking this hotel, would be closed to guests due to a New Years Eve party being setup at the pool for that evening. We explained that we booked this hotel in order to enjoy the day pool side and diner that evening. In tradition of the Asian culture, we were told repeatedly that the reason was for the setup for the NYE party that night. As if this explanation would 1) resolve our issue and 2) be an acceptable reason as to not be concerned that we were land locked to our room and not out at the pool. We conveyed that we had contacted the hotel directly, prior to booking to 1) confirm that their was no compensatory costs due to the holiday booking and 2) that we would not have anything excluded that would normally be available to guests at the hotel. Such as any construction, pool and spa access. We were told no issues or restrictions. So we booked. After much heated discussion, at check-in, a manager availed and provided a remedy of allowing us to transport, for pool time, to a lesser quality and star level property at their expense of a taxi. In addition, provided us access to a higher level room and lounge service. However, no offer of access to the New Years Eve party at the pool, unless we paid the $50 fee. We appreciate the effort they made but they went kicking and screaming in providing a remedy. Unless we pushed our unhappiness and not settling on how we should be happy to be lied to about the pool access, before booking, we would have not received the appropriate attention a hotel guest should receive from a 5 star hotel. On another note: The guests, and condoned by the floor management, allowed other guests in the adjacent room, to go in and out, back and forth among the multiple rooms with no respect to the amount of noise they made with doors slamming against the dead bolt constantly for 5 plus hours non-stop. Eventually we appreciate the staff in remedying an major issue. We booked the hotel for 12/31/2015, in order to celebrate the day and New Year Eve night in a 5 star hotel. When we arrived at the hotel and were informed the pool, which was a major key in our booking this hotel, would be closed to guests due to a New Years Eve party being setup at the pool for that evening. We explained that we booked this hotel in order to enjoy the day pool side and diner that evening. In tradition of the Asian culture, we were told repeatedly that the reason was for the setup for the NYE party that night. As if this explanation would 1) resolve our issue and 2) be an acceptable reason as to not be concerned that we were land locked to our room and not out at the pool. We conveyed that we had contacted the hotel directly, prior to booking to 1) confirm that their was no compensatory costs due to the holiday booking and 2) that we would not have anything excluded that would normally be available to guests at the hotel. Such as any construction, pool and spa access. We were told no issues or restrictions. So we booked. After much heated discussion, at check-in, a manager availed and provided a remedy of allowing us to transport, for pool time, to a lesser quality and star level property at their expense of a taxi. In addition, provided us access to a higher level room and lounge service. However, no offer of access to the New Years Eve party at the pool, unless we paid the $50 fee. We appreciate the effort they made but they went kicking and screaming in providing a remedy. Unless we pushed our unhappiness and not settling on how we should be happy to be lied to about the pool access, before booking, we would have not received the appropriate attention a hotel guest should receive from a 5 star hotel. On another note: The guests, and condoned by the floor management, allowed other guests in the adjacent room, to go in and out, back and forth among the multiple rooms with no respect to the amount of noise they made with doors slamming against the dead bolt constantly for 5 plus hours non-stop.
I liked the lobby, pool and gym. The guest room was old and outdated. Carpeting was frayed, bathroom fixtures old, hallways smelled very bad due to overuse of air freshener. I wouldn't stay there again unless guest rooms were completely remodeled.
nearness to the central district no wi-fi. staff does not know good english.
Grrrreat breakfast with enough food to eat all day. I wish it was open for lunch and dinner. The fruit is amazing and the omelet station was wonderful. Great tour desk in the lobby. The staff couldn't have been more helpful. The lobby bar is a great place to meet friends and people watch. The bartenders were not trained past the few drinks on their menu. If we ordered something off their limited menu, they weren't able to do it unless we told them how. The concierge had limited knowledge of restaurants other then in the local vicinity with local food. It would have been nice to have options of international cuisine in the down town area.
Die Hotelmitarbeiter im Empfang und an der Bar und das Frühstück Service und Athmosphäre beim Frühstück wie in einem Selbstbedinungsrestaurant. Serviceleistungen bei einem liegengebliebenen Portmonaie waren unter jedem Niveau.
Sehr schönes Hotel mit einer mächtig prunkvollen Lobby. Mitarbeiter waren freundlich und entgegenkommend. Die Zimmer waren schon weniger Prunkvoll, eher mittelmässig. In einem Teil des Frühstück-Restaurant hat es immer übel gerochen (nach schmutzigem Abwaschwasser oder Gully)
Professionel, international, kundenbezogen mit shuttel in die Innenstadt. Zudem ist der spa zu empfehlen. Mir hat alles gefallen.
ehrlich zu sein alles..Nicht zu mekern!! alles war prima and danke an Deusche Personal im Hotel nur die lage und es ist normal in Ho Che Minh aber gute idea mit schatel bus das faehrt jede Stunde zum stadt zentrum.
- Personal sehr freundlich,service sehr gut, Sauberkeit ist top,
vom ersten Augenblick an waren wir von der Freundlichkeit und dem zuvorkommenden, unaufdringlichen Service begeistert. Das Frühstücksbuffet ist exzellent. Das Hotel hat einen kostenfreien shuttlebus ins Zentrum-klasse! Der pool im 24. Stock ist auch ein absolutes Plus bei einem Städtetrip bei 40°. Besonders lobend und dankend möchten wir erwähnen, dass das Hotelmangement uns, die wir auch wg des Vulkanausbruchs in Saigon festsaßen, mehr als fair behandelt hat. tägliche Verlängerung des zimmers zu einem super Preis- kein Problem. Alos Fazit: wenn wir wieder in Saigon sind, dann Windsor Plaza nein - alles klasse
Die Erdbeeren beim Pfannekuchenstand. Die Lage.
Mitten in der Grossstadt das Frühstück unter freiem Himmel einnehmen zu können, ist ein Erlebnis. Die Zimmer sind nicht besonders gut schallisoliert. Mein Zimmer lang über dem grossen Speisesaal, in welchem abends oft Feiern mit musikalischer Begleitung stattfinden. Die unverhoffte musikalische Unterhaltung war allerdings meist um 22.00 Uhr vorüber.
The most enjoyable part of my stay was after checked out and left the building. I am afraid to inform you my stay was quite unsettling, mainly due to the reception and staff being quite unfriendly.
This hotel is nice enough and has a fantastic location. We had just stayed in Singapore earlier in the week and thought there was no comparison. If you really want to spoil yourself- try the Park Hyatt right across the street. Everything was good- just not amazing. I might also try New World Hotel or the new Intercontinental. The location for both New World and Intercontinental aren't as good but the Intercontinental is brand new and may have higher standards. I believe the New World is foreign owned and managed. No glass showers, difficult to use key in elevator, room smelled a bit. While they tried, I didn't feel like it was really 5* service.
Service oriented, friendly while remaining professional, good selection of services spa, restaurant, bars and reception, free WiFi. Lighting in the bathroom was poor and decor of bathroom is very 90's
Size of the room Amenity kit in bathroom Saigon Saigon Bar (Rooftop) -
The Hotel Location is very good, very close to shopping malls, easy access to the rest of the city. highly recommended for Business Trip. Hotel staff don't speak good English (very poor pronunciation).. difficult to communicate.
The bed is comfy..
Central to business district, restaurants, close to airport and very efficient quality hotel All ok
I think it is arguably the best located hotel in HMC. The rooms were large, clean and well serviced and had the biggest bed that I have seen. Nothing worth mentioning but if I want to nitpick then the restaurants are not up there with the best.
Excellent facilities and location. Food is superb. Highly recommended!!! None
we liked everything about this hotel
Great location. Within walking distance to many nice restaurants and local tourist hangouts. Staff at breakfast buffet needs more training. Getting a coffee to go was a big deal as you are only supposed to consume buffet items in the restaurant. Really? For a second cup of coffee that I wanted to walk out with since I was running tight on time. Other staff was very helpful,specially the concierge.
Fantastic service and amenities. Overall, a cool & chic hotel.
hotel was very conveniently located. It was clean, comfortable and well maintained.
Location Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)
Sehr gutes Stadthotel mit hervorragendem Personal und prima Preis-/Leitsungverhältnis. Tolles Frühstück mit leckerem Kaffee. Pool auf dem Dach sehr empfehlenswert. Die Mitarbeiterinnen an der Rezeption sind etwas zu "cool" - fast arrogant.
Die Zimmer sind etwas klein aber modern eingerichtet. Die Lage ist recht zentral. Falls man ohne Frühstück gebucht hat, kann man sich um EG im Gourmantladen leckere Brioche und Croissants holen und mit den Tea / Coffee Zubehör im Zimmer selbst ein gutes Frühstück zubereiten. Der Pool auf dem Dach bietet eine schöne Aussicht auf die Stadt.