Hotels in Hội An

Positiv:: Das Hotel hat mir sehr gut gefallen. Ich mag, dass es nicht direkt in Hoi An ist, sondern zehn Minuten mit dem Auto oder 30 Minuten mit dem Rad entfernt. Es ist ruhig gelegen und direkt am Meer. Es ist luxuriös ausgestattet. Das Frühstück bietet wirklich alles aus asiatischer und kontinentaler Küche. Erstklassig.

Negativ:: Der Shuttlebus nach Hoi An sollte regelmäßiger fahren und auch kurzfristig buchbar sein.

Positiv:: The staff were beautiful. Breakfast was fabulous . A very comfortable bed with soft pillows . We relaxed and felt pampered .

Negativ:: Not much to dislike .

Positiv:: When booking I assumed you could walk on the beach, however that’s not accurate. We were spoiled in that regard in DaNang. Loved Hoi An. Lots were closed due to the virus Hotel was 10 minutes from town which was fine.

Positiv:: The bed was super comfy!!! The hotel put a mattress topper on for us! That was super appreciated! Breakfast was excellent- many choices and all served with such lovely presentation! Instead of just coffee in a pot, you could order lattes, etc. We enjoyed our time by the clean refreshing pools and appreciated the quick service poolside!

Negativ:: We were really disappointed to find out the rooms didn’t have actual decks!! If you were to sit on the loungers by the window to enjoy the fabulous view, you had to look through a window!! We always choose a room by making sure we have outside space. We wish the hotel would have been clear that there were no balconies.

Positiv:: Ein klassisches Strandhotel mit tollem Pool (Baden im Meer nicht möglich), super Service etc.

Negativ:: Hoi An nur mit Shuttle erreichbar, der oft ausgebucht war. Mal kurz rüber in die Stadt fällt aus, es sei denn, man nimmt ein Taxi

Positiv:: Alle Zimmer haben Seeblick

Positiv:: Excellent location related to Hoi An. It was lush, private & quite. Had sufficient sun cover to be able to avoid the sun but still being able to enjoy the outdoors. The free scheduled service to Hoi An was a very good plus. Had currency conversion at a fair price on premises. The staff were polite & willing to assist. There was a very good breakfast buffet included with our package.

Negativ:: The Foodservices offerings were limited (3 restaurants 3 bars) which offered limited options so we spent 60% of our dining off premises.

Positiv:: Super nettes, ambitioniertes und hilfsbereites Personal in vielen Belangen und zu jedem Zeitpunkt (wir hatten Probleme mit unserem Inlandsflug und halfen uns mit Ersatzflugmöglichkeiten und versuchten zudem, dass wir unseren Flug zurück erstattet bekommen). Jeder gibt alles und versucht jeden Gast den Aufenthalt so schön wie möglich zu gestalten. Die Zimmer sind schön, der Ausblick aufs Meer toll! Frühstück ist vielseitig und abwechslungsreich. Es hat uns so gut gefallen, dass wir spontan noch verlängerten!

Positiv:: Excellent hotel, good food, very clean, relaxing gardens and grounds which are maintained meticulously. Would look forward to a return visit. The best hotel out of 10 different hotels that we stayed in during our Vietnam trip.

Negativ:: One thing we noticed throughout our travels in North and Mid Vietnam was that lots of hotel rooms had a "musty" type smell. It must be to do with the climate or maybe we were just unlucky! This hotel was no exception, but to be fair it was only mild and did not bother us. Our room was on the ground floor, maybe that was a factor .

Positiv:: Beautiful pool and very friendly staff

Negativ:: Some of the areas and parts of the rooms were a bit dusty and smudged

Negativ:: I had to pay fir milk in the fridge!

Positiv:: Breakfast was good, service staff was not very friendly thou

Negativ:: Service could be better, no smiles, and not keen to serve

Positiv:: Its so far the best choice I've made on my trip to Vietnam. Everything is perfect, staffs are very friendly and they're willing to help you out with every single thing you asked for. The room is super clean and comfy. Would recomend this place to all my friends and family.

Positiv:: The services i was experienced are good! Especially, room condition of pool villa is great.

Negativ:: I was stolen my money. I was laid my bag in living room, i don't care it. It's my fault but i believe that clean staff did!

Positiv:: Very nice, clean, comfortable

Positiv:: Everything

Negativ:: Very good

Positiv:: All staff go out of their way to assist you. The food was amazing and the spa heavenly. It was very relaxing. Rooms are good size. The water park was unbelievable. You need 2 days to do it properly.

Negativ:: Shuttle service to Hoi An was limited and had to prebrook which is not great when you want to "play it by ear". About a 20 AUD taxi ride into town which adds up if you want to go in for fittings or see the sights.

Positiv:: Das spa besteht zwar größtenteils aus massagebehandlungen, dafür aber wirklich mehr als sehr gut und das Personal ist äußerst freundlich. Während unseres einwöchigen aufenthalts haben wir das bbq Buffet zu unserer Villa dazu gebucht und es ist mehr als sein Geld wert! Wir haben es sogar verpacken lassen um noch am nächsten Tag davon essen zu können, also von der Menge her mehr als ausreichend. Einen Tag danach haben wir eine Tour nach hue gebucht und hatten keine massentour, wie man das sonst kennt. Wir hatten ein Auto für uns allein (3personen) + einen tourguide. Zudem kann ich das vinpearlland sowohl für Familien als auch Gruppen bestens empfehlen, es hat so viel Spaß gemacht und es ist so sauber/ordentlich.

Negativ:: Der room service könnte sich noch etwas verbessern, aber trotzdem insgesamt war alles sehr sauber.

Positiv:: Vinpearl Land is great for the family and good value. Villas were really nice and comfortable.

Negativ:: Food was average. Disliked having to pay for all the extras - use of tennis court, hire of tennis racket and balls, etc... Service was sometimes very poor, especially at pool bar, extremely slow and not helpful.

Positiv:: Amazing property! Perfect for a family vacation

Positiv:: Comfortable.

Negativ:: Front-desk officer. I reserved and prepaid via Booking.com, but the Receptionist did not find my booking, then they charged my credit card one more time at mid-night!

Positiv:: Spacious villa, nice breakfast varieties. Close to Hoi An old town

Negativ:: Strong sewage smell in the master bedroom toilet, around the staircase and in the bedroom upstairs. Complained to staff twice, nothing could be done about it. The smell kept coming back each time after using the shower. No explanations or remedies from staff. Not worth the nearly $700 we paid a night.

Positiv:: Love both the large shared pool and private pool. Huge villa.

Negativ:: breakfast was fantastic but dinner was limited and not great at all. No food options nearby.

Positiv:: Breakfast buffet was fantastic. There was a variety of Asian and Western food. Food was being freshly prepared throughout the morning. The quality of the food was great, I know because I tried most of it!

Negativ:: Not a lot. The only thing I would recommend is pool towels for the Villas.

Positiv:: staff are all kind & nice. facilities are well-managed. foods are great.

Positiv:: Beautiful hotel. Fantastic pool. Great array of foods for breakfast. Haha, the concierge, very helpful and friendly. Comfortable bed. Clean rooms.

Negativ:: Check in time was very slow. Ordering food at lunchtime was extremely slow also. Location quite a bit out of town; maybe 15 mins in taxi. Shuttle buses not regular enough and need to book hours in advance.

Positiv:: Everything

Negativ:: No beach !!!

Positiv:: Beautiful in every respect, location, facilities, room, staff and food all outstanding.

Positiv:: One of the best places we have stayed in 70 plus years

Positiv:: The breakfast was amazing with different selections local food every morning. The design of the rooms were amazing. Loved the outdoor shower.

Negativ:: The jacuzzi design wasn’t the best, but still loved the bath.

Positiv:: Staff are great and facilities perfect. Great stay

Negativ:: Nothing

Positiv:: Beautiful location and great old world charm. Service outstanding. Ocean front villa was fabulous! Love love love and will be back!!

Positiv:: Excellent, they upgrade our room without aditional cost, and the hotel is just incredible!

Positiv:: The staff were amazing, nothing was to much trouble. The pool and beach were also very nice. A bit out of Hoi An but regular shuttles in plus taxi reasonable. Very calm and restful resort to chill out during the day.

Negativ:: Nothing

Positiv:: Old world charm, pristinely maintained Friendly and helpful staff Relaxed atmosphere and comfortable facilities

Positiv:: - super schönes Häuschen direkt am Meer mit Freiluftdusche im Innenhof (von außen nicht einsehbar) sodass man mit Mondlicht oder tagsüber bei geöffneten Gardinen mit Blick auf das Meer duschen konnte - umfassende Ausstattung im Zimmer (z.B. Sonnenhüte, Badesalz, Kimonos, Bademäntel, Waschmittel, mehr Handtücher als üblich, Badelatschen, DVDs, Schach, Backgammon) und auch am Strand (Bodyboard, Kanu, etc.) - zuvorkommendes Personal - günstiger und sehr schneller Wäscheservice - kostenfreier Transfer nach Hoi An - große Auswahl beim Frühstück - frische Früchte, frische Smoothies - schöner Privatsandstrand mit ausreichenden Liegen, Sonnenschirmen und einem Bademeister - sehr schön gestaltete Anlage mit Teichkanälen und Fischen - entspanntes Check-In mit leckerem Zitronentee zur Begrüßung - Spielzimmer mit Billiard - großartige Essenqualität beim Abendessen mit tollem Service - allerdings für Vietnam sehr teuer - Meeresrauschen fanden wir super schön - kann aber auch als "zu laut" wahrgenommen werden

Negativ:: - die Umgebung des Hotels besteht aus unschönen Stränden und anderen Resorts - der vom Hotel angebotene Flughafentransfer ist stark überteuert und kann durch privaten Fahrer deutlich günstiger erfolgen - einfache Schlüsselschlösser (ich hätte mir eine Karte gewünscht) - Abendessen im Hotel zwar lecker aber für Vietnam sehr teuer

Positiv:: Tolle Lage und Anlage, herrlich in die Landschaft eingefügt. Das Personal überaus freundlich und aufmerksam.

Negativ:: Einzig der etwas zu teure Transfer vom Airport zum und vom Hotel wäre zu bemängeln, sonst top!

Positiv:: We booked the sea front suite and it exceeded our expectations - absolutely stunning.

Negativ:: We liked everything

Positiv:: Nach dieser Vorfall , haben wir keine Lust mehr in dieser Hotel übernachten

Negativ:: Sie schaut mehr für Ausländer . Wenn hellhäutige Kommt , rennt sie sofort und Freundlicher als einheimischen Leute , wir werden mehr benachteiligt. Wir kommen vor !!!! , ich finde der Manager macht seine Arbeit scheisse.

Positiv:: Die Anlage ist sehr schön. Der Service an der Reception, Bar und Pool waren entgegen dem Restaurant gut

Negativ:: Der Service im Restaurant war geradezu miserabel, mehrheitlich unfreundlich und eines 5-Sterne Hotels unwürdig.

Positiv:: The grounds were kept clean and tidy, the pool was kept in great condition and always looked inviting for a swim. The accommodation was modern and not tired looking freshly upgraded for the customer. The staffing was amazing their training on customer service to housekeeping to waitress and waiter, even our pickup from the airport was wonderful a beautiful car and a lovely kind driver. Absolutely wonderful experience.

Negativ:: Nothing

Positiv:: Die Hotelanlage ist groß und gut gepflegt. Es gibt ein reichhaltiges, sehr leckeres Frühstücksbuffet und die Zimmer sind sauber und geräumig. Das Personal ist sehr freundlich und der Service wirklich gut.

Negativ:: Leider hat das Hotel keinen Strand.

Positiv:: Schönes Hotel in weitläufiger Anlage. Zimmer mit Terrasse perfekt. Großer sauberer Pool, tolles Frühstück, herrliches Abendessen im Strandrestaurant. Sehr feiner Platz, um vom Meer aus die Gegend zu entdecken.

Negativ:: Strand war (wie scheinbar jedes Frühjahr) gesperrt, weil Wellen zu hoch an die Mauer geschlagen haben. Hätte ich gerne vorher gewusst. Kostenloses Shuttle in anderes Hotel zum Strand jedoch nicht genutzt.

Positiv:: The grounds were well kept and the staff were extremely helpful and friendly. The wait staff were lovely.

Negativ:: There wasn't a proper beach. The adjacent property had a horrible beach in that the retaining wall was falling apart and to walk through the rubble to get to a beach was not ideal.

Positiv:: It takes around 10 minutes to get to the centre of hoi an on the shuttle bus, which was ideal as we enjoyed being out of the way from all of hustle and bustle of the centre which was relaxing, and the location still allowed us to explore the ancient town. The pool was really nice, and the other facilities were good too, for e.g. they had pool tables, a decent gym etc. Staff were friendly throughout our short stay, so we couldn't have really asked for more. Rooms were big and really clean, which made our stay comfortable. If we come back to Hoi An we would definitely stay here again.

Negativ:: I think there should be more times for the shuttle bus. Push bikes could be in better condition. I think the hotel food prices were a little on the high side. Due to the weather, the tide was high throughout our stay which meant we couldn't use their beach as it was OOA. However the hotel did give us the option to use another beach, they put on shuttle buses and took a lifeguard there, which was really good to see.

Positiv:: A beautiful resort, with no building work going on around it... like most of the Da Nang-Hoi An strip. So a bonus! Amazing food and service. Staff are helpful and happy. Pool is amazing, as are the rooms. We had a balcony and sea view. It’s worth it. It has steps down to the beach which is great for a sunrise walk.

Negativ:: It doesn’t have a beach anymore.. as the pictures show on the site.... it was eroded away. You can get down to the beach at low tide, but the gardens and facilities make up for the lack of beach.

Positiv:: The pool was so relaxing and the grounds are all so beautiful to walk through. Enjoyed the variety of food in the breakfast buffet. Loved the local restaurant Golden Lotus across the road.

Positiv:: Very nice and professional reception staff of the hotel made our stay enjoyable. They solve problems fast and in a client oriented way. The hotel territory is beautiful, in a fresh-old style.

Negativ:: The beach access is very limited and seasonal, thus winter time this hotel is not oceanfront. However, the hotel has a partner beach and oceanfront restaurant with transfer from the lobby (5 min ride).

Positiv:: Sehr schöne Garten- und Poolanlage.

Negativ:: Es gibt keinen Hotelstrand mehr. Dieser wurde weggespült. Nun gibt es nur noch einen Shuttle zum öffentlichen Strand.

Positiv:: Relaxing atmosphere and well kept great grounds

Negativ:: Room was clean but had dust on the rafters that would drop on to the bed. Food was overpriced.

Positiv:: Lovely room, grounds and food

Negativ:: The beach. It seemed to have carpet floating in it. Also the shuttle bus to hoian could have had better times so you could go for 2 or 3 hours

Positiv:: Absolut schön. Das Essen war großartig. Das Zimmer war wunderschön. Das Personal war großartig. Schöner Pool.

Positiv:: The hotel is beautiful. The grounds are gorgeous and the pool is immaculate, shady and perfect for spending an afternoon drinking cocktails and relaxing. Breakfast was delicious and well worth including because there are plenty of options and its good value for money. The location was superb - quiet and peaceful but 5 minutes walk from the action of old town.

Negativ:: We had difficulty with our airport pickup. The hotel quote was terribly expensive so we declined it but the hotel did not respond to my emails and fb message and still sent a driver who we didn't use. It was an awkward start but everything was perfect after that.

Positiv:: Breakfast excellent as was the rest of the service in general. But for me the stand out was the staff, especially at the difficult time the world faces. They really go over and above. Everything else is 5* plus!

Negativ:: I cannot fault anything. Even if I was being difficult. Just nothing even remotely negative to say.

Positiv:: The hotel is very pretty with great location!

Positiv:: Perfekter Service, tolles Ambiente und sehr gute vietnamesische Küche

Positiv:: The staff were very indulging, particularly with going off piste for dining. We were able to order bespoke dishes individually tailored to our dietary needs.

Positiv:: Eine zauberhafte Anlage, wunderschön, sehr leckeres und abwechslungsreiches Frühstück, extrem zuvorkommendes Personal und eine super Lage!

Negativ:: Nichts

Positiv:: everything

Negativ:: nothing

Positiv:: Excellent situation. Beautiful set up. Excellent food. Room overlooking pool. Faultless.

Positiv:: Absolutely gorgeous hotel. Beautiful buildings and rooms. Short walk from all the action and the food in that area is amazing. We wish we could have stayed longer! There’s three bars at the hotel with three rolling happy hours so you can drink 2 for 1 cocktails from 3pm to 7pm if you want to and they are very well made.

Negativ:: The only flaw I could pick is that sometimes the housekeeping forget to knock before entering, but it’s no big deal and all the staff are really nice, friendly and helpful.

Positiv:: Great location, beautiful gardens, excellent breakfast, great staff, spacious rooms

Negativ:: Small gym, not much space to get sun due to the palm trees

Positiv:: Staff, room facility and design, food quality

Positiv:: Waren schon zum 2. mal hier und auch diesmal hat es uns überaus gut gefallen. Trotz law season ringsum nette Lokale und Abwechslung. Zimmer war bestens ausgestattet und der ausblick auf den Fluss ist grandios. Sophie und Julia haben uns beim Frühstück liebevoll betreut und James am Eingang ist ein Goldstück

Negativ:: ---

Positiv:: Schönes, strandnahes Hotel mit Schwimmbad. Große Zimmer, sehr gutes Frühstücksbüffet. Super kompetente Beratung in allen Fragen bezüglich Weiterflug ,Hotelbuchungen oder Ausflügen.

Positiv:: The spa is amazing. After 3 years living in Asia I can say they provide some of the best massages I received. Therapists are all trained, which makes a clear difference. Big thanks to Dori Le, an excellent therapist. The 2 hours pack definitely worth it! Highly recommended

Negativ:: The surrounding is under construction, if you stay in the hotel during the day you may be slightly bothered by the noise.

Positiv:: Sehr komfortables Hotel. Excellenter Service gute Küche Freundliches und sehr hilfsbereite Mitarbeiter z. B. Jessie! Shuttle Service in die Stadt optimal ebenso due Poolanlage am Meer welche mitbenutzt werden konnte.

Positiv:: Fantastic Hotel and very friendly and helpful staff. We also met the hotel manager Paul, a real nice and helpful guy. I would definitely stay there again.

Negativ:: The beach across the street suffers from erosion. But the beautiful An Bang Beach is nearby and there is a free Shuttle Bus offered by the Hotel.

Positiv:: Amazing exprerience. Good food, friendly staff, top location. I recommend!!!

Positiv:: From the minute we entered the hotel, until we left, we were treated as if we were the only guests, although the hotel was quite busy. Cleanliness, service, breakfast, everything top notch. Truly value for money!!!!!!!

Negativ:: Wir hatten eine Little Suite - Zimmer war total feucht - es roch modrig und alles war klamm. Wir wechselten in das Zimmer nebenan. Etwas besser aber schrecklicher Geruch und ebenfalls etwas feucht. Dazu kam, dass es sehr hellhörig war. Die laute Straße war besonders ab morgens 6 Uhr heftig. Also ganz ehrlich, ich habe nicht verstanden, warum das Hotel eine so gute Bewertung bekommt. Das Personal war nett - für mich zu nett. Am Frühstück heute Morgen hatten wir keine Ruhe, da eine Mitarbeiterin meinte sie müsste jetzt schon wissen welche Bewertung wir abgeben. Das Personal ist wirklich niedlich und lieb aber sollte dringend auf etwas mehr Distanz gehen . Ich möchte nicht ständig angefasst werden wenn man mit mir spricht. Das ist mir einfach zu nah und to much. Ich habe nichts gegen Nähe und bin ein sehr offener Mensch, aber es kann auch zu viel Freundlichkeit geben, Frühstück: War ganz okay aber leider mit nicht gekühlter Wurst, die ich dann doch lieber nicht gegessen habe. Warum steht sie nicht auf Eis? Dafür sind die Temperaturen definitiv zu hoch. Der Beach ist zu Fuß erreichbar und am Wochenende ab 16.00 Uhr ist da richtig was los. Alle kommen mit ihrem Essen und picknicken am beach. Ich fand das sehr authentisch und schön. Es hat Spaß gemacht sie mit ihren Schwimmwesten und Reifen beim Plantschen zu beobachten. Nächstes Mal werde ich mir ein Hotel in unmittelbarer Strandlage suchen - dieses Hotel bekommt demnächst das Meriott vor die Nase. Jetzt sieht der Meerblick so aus, dass man eine wartende Baustelle vor der Nase hat.

Positiv:: Staff extra friendly and helpful Thank you to Kelvin, Julia , July, Liz, Linh all waiting staff and all bell boys.

Positiv:: Elegant spacious room with sea view Great hot buffet breakfast Friendly polite attentive staff Free bikes and shuttles Recommend letting Selena book you a local country tour with guide Daisy. Both were excellent.

Negativ:: Hotel has lost its little sandy beach, washed away by the sea. But nearby Ang Ban beach is fine and only 10mins on the free bike.

Positiv:: Schönes Zimmer, netter Pool, sehr nettes Personal am Empfang. Man gibt sich sehr Mühe auch am Strand präsent zu sein. Hotel ist in der zweiten Reihe, aber sowohl ein Strandpool als auch ein Beachclub sind ein paar Minuten mit dem Fahrrad erreichbar und inklusive.

Negativ:: Frühstück war nix, relativ viel Auswahl und bei den meisten Dingen denkt man "morgen nicht wieder" Publikum sehr auf Pauschaltourismus getrimmt, Community gibts eigentlich nicht... Fitness sieht auf den Fotos sehr gut aus, stimmt aber gar nicht mit der Realität überein...

Positiv:: Overall we like the Villa, it’s spacious and beautiful with huge balcony, check in was fast , from first impressed is the reception staff member and special Nhat, he really helpful, outstanding. He makes our trip more pleasure. The villa really comfortable, ambience was what we are looking for but we traveled just one day in Hoi an so we didn’t enjoy much time the villa, definitely comeback next trip,

Positiv:: Schönes Ressort etwas abseits vom Ortszentrum. Leihräder stehen kostenfrei zur Verfügung. Mit dem Rad sind sämtliche Sehenswürdigkeiten gut erreichbar. Würde dieses Hotel jedenfalls wieder buchen.

Positiv:: -Their hospitality was nice -We usually rent a bicycle to go center of Hoi An, and it was free. -Quiet Hotel and Two Swimming Pool were wonderful. -strong Wi-Fi -delicious breakfast

Negativ:: The reception stuff speaks English well, but others don’t. It’s also our fault not to listen carefully and not to ask in detail, But I’ll write for hoping their improving. -Shuttle Bus to Beach, it needs to reserve. They should prepare a detailed map where to take return bus. The driver says to take exactly where we were dropped, But It wasn’t and we missed return bus. They said the driver was there, but we were told wrong place and he didn’t find us (So did us) -After we checked out, they kindly keep our luggage until our flight. When the driver came to pick us up and we asked about our luggage, they said “at the airport.” So we thought our luggage were already at airport or already in the car. Then find our luggage WAS LEFT AT HOTEL!! as I tell again, these are also our fault not to listening carefully, but I was so shocked.

Positiv:: Wahnsinnig tolles Frühstück. Mit den kostenlosen Fahrrädern in 5 min in der Altstadt von Hoi An. Sehr empfehlenswert!

Positiv:: Außergewöhnliches Hotel Konzept. Traditionelle Architektur eingebettet in wunderschöne Garten/Poollandschaft. Großflächig, gute Gastronomie. Shuttleservice in die Stadt nur ca. 5-10 Minuten.

Positiv:: Kostenlose Fahrräder

Negativ:: Es hatte kein 5 Sterne Niveau. Die Rezeption ist einfach gehalten sowie das Frühstück. Die Bungalows sind hellhörig und die Putzfrauen ziemlich laut morgens. Mit lange ausschlafen ist nichts. Das Personal ist nicht organisiert beim Frühstück und hat eher 3-4 Sterne verdient.

Positiv:: Tolle gepflegte Anlage, super Pool und Frühstück, sehr zuvorkommendes freundliches Personal! Empfehlung!

Negativ:: Lage etwas entfernt vom Zentrum aber toller Shuttleservice. Einfaches Zimmer an lauter Strassenseite gelegen.

Positiv:: Die gesamte Anlage war total gepflegt und die Pools sind sehr schick. Das Personal ist super, alle total freundlich und hilfsbereit. Das Frühstück auch klasse. Für jeden was dabei. Man braucht zur Fuß etwas weiter zur Altstadt , aber mit dem Taxi kann man für 30 TSD schnell in die Altstadt fahren. Ich würde wieder kommen!

Positiv:: Beautiful lush decor, loved the breakfast, comfortable stay and friendly staff

Negativ:: Bathtub wasn’t working great. Water pressure was lacking as well. Still functional.

Positiv:: M's Linh who can speak Japanese at the fronto desk. It was a very kind response. She's great.

Negativ:: There were mosquitoes for both nights. The exchange rate of Vietnamese dong in Japanese currency is bad

Positiv:: nice staffs! good breakfast.

Positiv:: My wife and I came to the Silk Village for a 2 night stay for our 10 year anniversary and had a great time. The room was spacious, with a very comfortable bed and great facilities. The food was great and the staff were excellent, checking we were happy with everything, every time we left either dinner or breakfast. On our first night we ate at their Lat15 restaurant and the food was brilliant. We both felt very comfortable and made our anniversary very special.

Negativ:: Only things to note was the bathroom shower pressure was a little low and at times, the water wasn’t very hot when coming out the shower head. Also, value for money was good but was a little more expensive compared with other places, however in resorts this can be the case so I can appreciate that. Otherwise all good!

Positiv:: I have stayed there about 5 times over a 10 year period and it just keeps getting better every time

Positiv:: Value for the money. Good position close to old town and river.

Negativ:: Given room without balcony, which seemed very dark. Had to change to balcony room - but next to road at the back.

Positiv:: Great location, good breakfast, but hotel itself had no charm.

Negativ:: Rooms were VERY basic and not nice to spend time in. Shower was dirty, mould in grout, toilet seat was loose and wobbly etc. Common areas weren’t bad, but honestly can’t understand how this one scored so highly.

Positiv:: Everything

Negativ:: The shower, it was only luke warm.

Positiv:: Sehr schönes Hotel in guter Lage, Frühstück war perfekt, Zimmer wunderschön, Personal sehr freundlich

Positiv:: Breakfast was very good

Negativ:: Would be good to have a little more info in the room

Positiv:: Lage war super, man ist in wenigen Gehminuten mitten im Gewusel der Altstadt. Man kann sich vom Hotel Fahrräder leihen, diese müssen aber um 21 Uhr zurück beim Hotel sein. Dies war abends ein bisschen blöd, wenn man zum Essen oder zum NightMarkt fuhr. 3-4 mal täglich fährt ein Shuttlebus zum Strand. Leider hat uns dieser Strand nicht überzeugt. Pool ist super! Frühstück ist ausreichend!

Positiv:: It was easy to check in. Staff were helpful. Room was clean and spacious. Breakfast was good with wide selection.

Negativ:: We would have preferred a smaller place.

Positiv:: Staff were very nice Pool was a good size and clean

Negativ:: Water in the shower was hard to regulate

Positiv:: Great breakfast. Pool was heated and super clean. Staff knowledgeable and English well spoken.

Negativ:: Laundry expensive

Positiv:: Dies ist ein ganz tolles Hotel an exzellenter Lage.

Negativ:: Nichts

Positiv:: Zentrale Lage

Negativ:: Schimmelgeruch in den Zimmern

Positiv:: Brilliant location - easy walk to Old Town. Staff were so friend and helpful for our entire stay - they could not do enough to make our experience of Hoi An one to remember

Positiv:: Das Hotel hat zwei schöne Pools, die wir aufgrund des schlechten Wetters leider nicht nutzen konnten. Die Lage ist jedoch super. In 5-10 Minuten ist man in der historischen Altstadt von Hoi An. Das Hotel hat einen tollen Spa mit ausgezeichneten Angeboten. Das Restaurant des Hotels ist ebenfalls nicht schlecht. Das Personal ist sehr hilfsbereit. Da wir aufgrund unseres frühen Fluges nicht zum Frühstück konnten, haben wir sogar eine Lunchbox bekommen.

Negativ:: Unser Zimmer war leider direkt über Restaurant Küche und die Abluftanlage war sehr laut.

Positiv:: From the moment we got there to the moment we left we were made to feel very welcome. Our room, 514 a luxury suite river balcony was amazing and worth the extra money enjoying the sounds and sights of Vietnam. The breakfasts were amazing plus the nice touch of a high tea voucher on arrival. We had travelled from a very good beach resort in Hue but this was top class. Breakfast was first class and vū handsome ( his words not mine ) made happy hour a joy. The place is an enjoyable stroll to the old town about 10 mins away and the bridge over to the other side is handy with the free bicycles. We had a problem with the airline cancelling our flight home but the reception staff sorted it for us quickly and easily. All round a superb choice, thank you Ann resort

Negativ:: Nothing

Positiv:: Die Zimmer waren hübsch und angemessen groß. Perfekt war das Frühstück. Die Auswahl war riesig und die Qualität sensationell! Hervorzuheben ist auch der sehr gute Service. Sehr persönlich und professionell. Es war absolut unkompliziert zu jeder Zeit Fahrräder auszuleihen, die zwar einfach waren ( ohne Gangschaltung) aber dafür stabil und in einem gutem Zustand. Wenn man an den Strand wollte, z. B. mit dem Fahrrad, bekam man große Strandtücher mit! Es gab im Hotel zwei schöne Pools , sehr groß, mit vielen Liegen. Wir würden das Hotel auf jeden Fall wieder buchen.

Negativ:: Die Zimmer waren sehr hellhörig. Den Balkon konnten wir nicht wirklich nutzen, weil die Brücke vor dem Hotel zu laut war. Das Hotel kennt das Problem und versucht schon länger eine Lösung zu finden.

Positiv:: The breakfast was terrific - great variety. Something for everyone. Close to Old Town - walking to and from was easy. The staff were brilliant - advice on activities and understanding of what we were looking for made our stay unforgettable.

Negativ:: There really isn't anything that I can think of. The overall experience was terrific.

Positiv:: Sehr nettes Personal, die Lager ist super und Fahrräder stehen zum kostenlosen Verleih parat.

Positiv:: The property was beautiful - exceeded our expectations from the pictures! Very nice rooms with open balcony's. The hotel had a great pool area, and breakfast was delicious!

Negativ:: N/A

Positiv:: Great location, nice rooms plus bonus afternoon tea and use of bikes.

Positiv:: Close to Old Town, Staff kindness, Breakfast etc...

Negativ:: It is noisy because it is not soundproof.

Positiv:: Amazing staff helped us with taxis, directions and most importantly suggestions to best places to shop! Rooms were spacious with great views of the pool and the river.

Positiv:: Frühstück sehr gut

Negativ:: Der Lärm von der Brücke..hellhörigkeit der Zimmer

Positiv:: Just a 5 minute walk along river to Old Town, 10 minutes to Japanese Bridge. Impressive spa hotel with good facilities - big pool, good sized room and bathroom, comfortable bed, very clean. The spa is excellent too - an oasis of calm yet so close to the action of the town.

Negativ:: Pricier than others in comparison but still good value for money for the location and style of property.

Positiv:: We liked everything from the beginning until the end. The staff is super friendly, very professional. The room is beautifully decorated, spacious and very clean. Breakfast was one of the best. Surely we are coming back.

Positiv:: The hotel was spacious and clean. The staff were very helpful and polite- nothing was too much trouble. it had an excellent free shuttle service both to town and the beach. If you wanted to stay around the hotel, there is a swimming pool and local shops restaurants and bars in the immediate locality. We were going to stay for two nights but extended to four as we liked it so much. We would definitely return and would recommend this hotel as great value for money.

Positiv:: Everything perfect, best hotel I have ever been to

Negativ:: Nothing

Positiv:: Everything . Clean , New , big pool , nice room with balcony . Fantastic breakfast buffet . Great service

Positiv:: Everything. Great breakfast. Great staff. Great accommodations. Great value.

Negativ:: Nothing.

Positiv:: Am besten hat uns gefallen, dass die Mitarbeiter äußerst zuvorkommend und freundlich waren. Sie waren sehr interessiert, sprachen dich mit Namen an und fragten nach Befinden und nach dem Tag. Das Preis Leistungsverhältnis stimmt hier 100%. Saubere Zimmer, gute Angebote zB. Shuttleservice und man kann sich kostenlos Fahrräder ausleihen. Das Frühstücksbuffet war großzügig und sehr lecker. Auf Sonderwünsche wurde eingegangen. Vielen Dank für den tollen Aufenthalt :) Thank you for the great stay at your amazing Hotel.

Positiv:: Amazing staff always happy to help

Positiv:: Sehr freundliches und zuvorkommendes Personal, erkundigen sich bei jedem kontakt nach dem Befinden und dem Tag. Super Frühstück, da ist eigentlich für jeden etwas dabei! Mehrmals täglich fahrt ein Shuttle Richtung ‘Old Town’ oder Strand.

Positiv:: Super Shuttle-Service in die Stadt und zum Strand. Absolut zuvorkommendes und sehr freundliches Personal. Man hat sich wirklich sehr wohl gefühlt!

Positiv:: The service was very good and the personnel was very kind and helpful. Our breakfast in the hotel was the best we had in Vietnam. The hotel is located between the old town and the beach that you have a short way to both locations.

Positiv:: Staff exzellent

Positiv:: Das zweite mal im hotel gewesen. Alles super und bestens freue mich jetzt schon auf das nächste mal.

Positiv:: This is a beautiful boutique hotel with warm and friendly staff.

Negativ:: One minus I think is the food menu which is a bit limited.

Positiv:: Very friendly and efficient staff Great atmosphere and relaxing for guests

Negativ:: Nothing Enjoyed every moments

Positiv:: Such a gorgeous hotel with excellent hotel staff. I came with my husband and 8-month old baby between Christmas and New Year. Everyone was very welcoming and friendly, very professional and efficient. All the staff are great with babies and children, and their warmth just made our holiday so much more special. We ate all our meals at the hotel and the food was excellent and incredibly good value for money. Our room was clean and spacious (River Suite). The full body massage at the spa was amazing, excellent masseuse. The area by the pool was lovely and the hotel in general was attractive and tropical, it made us feel like we were relaxing in paradise. The location is great if you don't want to be in busy Hoi An and the beach is a short walk.

Negativ:: The layout of our River Suite was odd - there was a sofa to sit on in the living room but the TV was in the bedroom! This was inconvenient for us as our baby was sleeping in the bedroom, so we couldn't watch TV in the evening. We ordered room service every night, but there was no dining table in the room to dine at, so we had to eat with our plates on our laps. Such a shame. I think the River Suites need to have their layout revised.

Positiv:: super friendly staff and very nice vietnamese food in the restaurant

Positiv:: The staff and pool area were perfect !

Negativ:: The layout of the bedrooms was a little bit annoying in terms of the bathroom basins being part of the bedroom area- but otherwise everything else was perfect