Holiday Inn & Suites Houston West - Westway Park

Breakfast was delicious!

Staff were all friendly and helpful.

No free breakfast, but we knew that before booking.

The new owners of this hotel are very conscious of the required cleanliness to achieve high ratings from it's patrons. The facility is maintained in immaculate condition, including the rooms.

The staff needs some further training on consumer centrism and the location is a bit inconvenient for travelers being on a toll road.

Clean and new

Nothing

Hotel ambiance, cleanliness, decor, room amenities, restaurant, food, service at the bar, and fitness center.

Could not comfirm my reservation over the phone due to long waiting time.

Nice rooms, friendly staff

No

all good

nothing to note - location was a bit out but hotel made up the difference

Very clean,modern and friendly staff.

This may seem petty but the WiFi signal was weak throughout the hotel and my cell phone had poor reception at the property. I have AT&T and rarely have poor reception .