Hotels in Johor Bahru

Positiv:: Lage

Positiv:: Die Lage war sehr gut. Einfacher Zugang zum Einkaufszentrum. Das Zimmer war komfortabel, sauber. Das Bett war bequem. Das Frühstück hatte eine gute Auswahl.

Negativ:: Überfülltes Frühstücksbuffet.

Positiv:: Check out was easy

Positiv:: Location and view.

Negativ:: Cleanliness and location

Positiv:: Room Cleanliness Please continue to maintain

Positiv:: The location is quite good, Staff was really helpful and friendly.

Negativ:: The room is not clean at all, I found hair in the toilet, room was not cleaned well from previous guests.

Positiv:: Zimmeraustattung.

Negativ:: Scheimmingpool, Sauna Bereich. keine 5 Stern verdient.

Positiv:: The Honeymoon Suite is spacious and large. Location of the hotel is good. Lots of eateries nearby. Every monday evening there will be a night market (Pasar Malam). It s worth to go and explore!

Positiv:: Mir gefällt die Tatsache, dass ich nicht krank wurde, hier zu bleiben.

Negativ:: In den Zimmern funktionierte nichts

Positiv:: nice view

Negativ:: breakfast should have more variety. parking quite uncormfortable n less safety as no security at hotel parking level

Positiv:: Zimmer war ganz schon, der Aussenpool ist sehr schoen und die Spa/Massage sind wirklich gut

Negativ:: Bad war sehr heruntergekommen, Wasserhahn nicht befestigt, Armaturen fielen halb auseinander.

Negativ:: So before my stay, i actually kept calling the hotel to have a little request on my AAG application. First no one answered, next they say will call me back. Third they ask me to talk to the reservation team. But none of this was able to be done about my request. On the day of my stay, just to ask for how much late check out would cost, just at the reception it took more than 10 mins. When i called even in my room asking something i wanna request, was told by staff that the manager will call me back. Waited until late night and no one called. Went back down to the reception and even though i was in line queuing the staff let someone behind me go first and did their check in and when it was my turn, the lady said come back tmrw to talk to the manager. Came back the next morning, managed to talk to the manager but they were unable to accept my request. Really disappointed with how they cant have good service, no smiles, no sincere apologises no compensation despite everything. Room was not clean even though requested for house keeping. Coffee and tea was not topped up. So were the toiletries. Aircon wasnt working well either. So were the taps in the toilet. Never would i ever recommand you this hotel. Other hotels which might be of the same price or lower has better service.

Positiv:: Good size room. Comfortable bed

Negativ:: The night manager was awful! A really unprofessional individual who has zero talent with dealing with guests. We have never experienced another encounter like it in any hotel. For this reason I would not recommend this place. There are others hotels around with great customer service.

Positiv:: The location

Negativ:: 1)The smelly carpet 2)Free Parking which provided by hotel 3)Cigarettes smell

Positiv:: Personal sehr hilfsbereit, wer richtig etwas erleben will geht in den Shanghai Club. Am Wochenende ist viel los

Negativ:: Wasser nur lauwarm, Dusche defekt

Positiv:: Die Betten sind sehr bequem. Die Aussicht aus dem Fenster hübsch. Der Spa Bereich ist super. Sehr freundliches Personal, 1 Stunde Massage und Nutzung der Sauna sowie Dampfbad und Innenpool (118 Ringgit). Swimmingpool ist okay (Auflagen wären schön, statt nur Holzliege). Fitness Raum ist zweckdienlich.

Negativ:: Das Hotel war wohl mal höherklassig, ist jedoch extrem in die Jahre gekommen. Alles ist alt, abgenutzt und geht kaputt. Fernbedienung Nachttisch nicht funktionstätig, Aufzüge fallen ständig aus, Zimmerkarten jeden Tag defekt und neu zu programmieren, TV Kanäle alle schlechter Empfang, nur lauwarmes Wasser in der Dusche, Rezeption über Telefon nicht erreichbar. Das schlimmste jedoch ist die Lautstärke. Abends wird in der Halle, von der alle Zimmertüren abgehen, bis nach 23 Uhr laut Musik gespielt! Von frühem Schlafen und Erholen somit keine Spur. Selbst durch ohropax war es noch immer laut hörbar. Danach hört man dann sogar die Musik von draussen von den umliegenden Clubs noch eine ganze Weile dumpf. Die Lautstärke war für mich dann Grund zum Hotelwechsel.

Positiv:: Overall good

Negativ:: Toiletries not complete. Toothbrush and tissue not in the bathroom. Overall perfect

Positiv:: Room view

Negativ:: Room phone not working. Carpet is dirty. Toilet bowl looks old.

Positiv:: There is nothing positive to comment.

Negativ:: Once you step out of your room, there is a urinate smell. Very bad odor. There are a lot of prostitutes in the lobby creating a bad environment in the hotel. Also, there are bars on the street by the hotel and it is very noisy at night.

Positiv:: Mir gefiel die Sauberkeit des Hotels und die Freundlichkeit des Personals. Sie haben unsere Wünsche erfüllt, um sicherzustellen, dass wir den angenehmsten Aufenthalt hatten. Die Kellnerin Renuka in der Club Lounge war die aufmerksamste und freundlichste Mitarbeiterin. Wir waren sehr zufrieden mit ihrem tollen Service.

Negativ:: Ich wünschte, dass die Club Lounge mehr Essen und eine größere Vielfalt servieren würde.

Positiv:: Everything else was great!

Negativ:: The standard of the breakfast has drop and need to improve.

Positiv:: Service, Essen ist top.

Negativ:: Die Bilder sind aufpoliert und die Zimmer sehen real nicht so aus. ABER...trotzdem 5 Sterne für mich. Alles drumherum ist TOP.

Positiv:: I love everything about this hotel.All the staff are very friendly and helpful especially F & B Assistant Restaurant Manager Ahmad Zamri Bin Ahmad Rafie.He came to us talked to us..Breakfast spread is very sumptious.Room service is very delicious and prompt too.As expected from a 5 star hotel My whoke family enjoyed the stay.

Negativ:: None

Positiv:: The hotel staffs manning the restaurant during breakfast whose names were Eva, Yaya and Aisyah were exceptionally commendable. They displayed professionalism while serving the guests. They ensured that we had a pleasant experience and made us felt welcomed. Their hospitable traits left a very great impression of Renaissance Hotel.

Negativ:: We felt a little uncomfortable at the executive lounge as we had to mix with other guests who were consuming alcohol. Management might wish to reconsider the arrangements of alcoholic/non-alcoholic guests.

Positiv:: The location of the hotel is very good. Breakfast was great. Room was perfect and the bed is really comfortable.

Positiv:: Personal ist mega freundlich und das Essen sehr gut. Es wird in gläsernen Küchen gekocht und gebacken

Positiv:: comfy spacious room. good clear view of surrounding area. Night market and food street nearby

Positiv:: Room, bfast and staff service was excellent

Positiv:: Sehr hilfsbereites Personal in der Lobby bei Transport mit Taxi. Extrawuensche bei Fruehstueck wurden zuvorkommend vom Chef ausgefuehrt.

Positiv:: Love their range of buffet breakfast

Negativ:: The king size bed are small should not be called king size bed

Positiv:: Sauberkeit, Freundlichkeit, sehr gutes Frühstücksangebot

Negativ:: Ausstattung mangelhaft, kein Fön, kein Wasserkocher, blinkende Feuermelder an Decke die Nacht durch, hellhörig Wände

Positiv:: good location and accessibility.

Negativ:: no complain

Negativ:: Überaus zuvorkommendes Personal. Uns wurde bei allem geholfen. Das Frühstück war sehr gut. Ich habe mich noch nie so willkommen gefühlt wie in diesem Hotel. Ein perfekter Aufenthalt.

Positiv:: Good

Negativ:: Non

Positiv:: I love the food at Amaya...especially the "ayam masak merah" seriously so delicious, and aprt frm that.. Plssss include lontong in the menu nxt time....

Positiv:: Angenehmes Hotel direkt gegenüber der Komtar JBCC Mall. Ca. 10 bis 15 Minuten zu Fuß durch die Mall vom CIQ. Zimmer und Bad großzügig und sauber, wenngleich es im Bad immer mal wieder etwas muffig gerochen hat - das drückte wohl vom Abfluß hoch. Das Bett war sehr groß und bequem. Die Lage ist perfekt zum Einkaufen und Café-Hopping in der Umgebung. Frühstück haben wir deshalb auch nicht dazu gebucht - es gibt einfach zu viele, wirklich gute Optionen drumherum!

Negativ:: Absolut störend war der Rauchmelder, der direkt über dem Bett angebracht war. Dieser hat alle 10 Sekunden (!!!) - wir haben gestoppt - mit einer sehr hellen, weißen LED geblinkt. Im Dunkeln hatte man fast den Eindruck, man sitzt im Flugzeug und schaut aus dem Fenster auf das Blinklicht am Flügel. Unfassbar hell und irritierend. Hätte nicht erwartet, dass ich einmal einen Rauchmelder negativ bewerte... Schlafen war aber dennoch ohne Schlafmaske möglich. War letztlich auch nur eine Kleinigkeit.

Positiv:: Staff are friendly and made us feel welcomed.

Negativ:: We were given a room on the 8th floor. We could here music/beats from our room in the middle of the night (till 2+ am) which made it uncomfortable to sleep.

Positiv:: Bestes Frühstück, sehr zentral, Rezeption und Concierge sind sehr hilfsbereit.

Negativ:: Fernseher ist so montiert, dass weder USB-, noch HDMI-Anschlüsse erreichbar sind.

Positiv:: Äußerst freundliches Personal.Man hat sich immer sehr willkommen gefühlt.

Negativ:: Das Essen war recht einseitig. Das ist wohl dem moslemischen Gästeklientel geschuldet.

Positiv:: well maintained, conscientious and friendly staff from doorman to reception.

Negativ:: There seems to be a discotheque on one of the floors.. drums into the early morning!

Positiv:: Location

Negativ:: Very cold swimming pool

Positiv:: Grosses Zimmer, gute Zimmerausstattung, kurzer Weg zu Shopping malls und JB Sentral, gutes Preis-Leistungsverhältnis, guter Platz um zu arbeiten

Negativ:: Freundlichkeit in manchen Bereichen verbesserungsfähig, falsche oder nicht vollständige Informationen seitens Personal oder inhouse-tv, Frühstück nur durchschnittlich

Positiv:: Clean rooms and accessible location. Room service food is great, speedy service and attractive rates. Our 3rd stay so far. Will definitely return. Had a special request for a birthday cake to be delivered to the room and everything was seamless. Thank you to the Check In Team for being discreet with my surprise request.

Positiv:: Nähe Zentrum, 24h check in

Positiv:: The space area of the room is comfortable and quiet environment with minimum noise pollution. Walking distance to other amenities or buildings.

Negativ:: The accessories for the toilet would be better if it comes with toothbrush with toothpaste, comb, shower gel and hair conditioner. On my breakfast on 18th Mar, saw ants on preserved vegetables at the Porridge section which I was taken aback.

Positiv:: Spacious, clean and privacy assured.

Negativ:: Looks a bit old fashioned both toilet and interior of the room compared to current modern hotels.

Positiv:: Bestes Frühstück in Malaysia bisher ( nach 3 1/2 Wochen).

Negativ:: Auto steht in der Sonne.

Positiv:: location good for me

Positiv:: For the price, it's got location, comfort and security and with a comparatively better buffet than other hotels at this price point.

Negativ:: The rooms look a little worn down. Was a five star in its hey days

Positiv:: Services

Negativ:: No

Positiv:: Fast check in (cos at night?) Good location

Negativ:: The plug is too far from the bed Not convenient to charge my phone. Called reception few times but nobody answer. Will choose ksl hotel next time instead

Positiv:: Das Frühstück war super und abwechslungsreich. Der Pool auf der 11ten Etage war auch angenehm da wir ihn in den drei Tagen Aufenthalt für uns allein hatten. Personal war durchweg sehr nett und hilfsbereit. Die Umgebung ist auch angenehm einige Malls und Nachtmärkte sind recht schnell erreichbar. Empfehle die App Grab zu nutzen für günstige Privat Taxis.

Negativ:: Leider merkt man das dass Hotel an einigen stellen renovierungsbedürftig ist. Das fällt aber mehr durch lockere Schrauben oder zerkratzte Wände auf. Es ist also keinerlei muffig oder runtergekommen. Soweit ich weiss wird das Hotel aber auch gerade renoviert !

Positiv:: strategic location

Negativ:: nothing

Positiv:: We booked for king bed but we got double bed on arrival. But still ok

Negativ:: The room and toilet are very spacious. Location is very central.

Positiv:: Großes gut ausgestattetes Zimmer, zentral gelegen. Gutes Frühstücksbuffet.

Negativ:: Das Hotel ist ziemlich in die Jahre gekommen und das Zimmer roch etwas muffig (vermischt mit Rauchgeruch). Das Bad war ebenfalls etwas schimmelig. Man darf absolut kein *****Hotel erwarten..Das Personal wirkte größtenteils eher genervt.

Positiv:: Property was good.

Positiv:: Location is good. Walking distance to ksl city shopping mall. Room is spacious

Negativ:: One of the sink is choked. The hotel team never rectify it before I checked in.

Positiv:: Comfortable room staff were friendly accommodating staff and breakfast was awesome.

Negativ:: Nothing

Positiv:: Breakfast was decent, location is good, Room was big

Negativ:: Sound proof in the room not good. When we are asleep during at 4am and when your the neighbor switch on the tv you are able to heard the sound.

Positiv:: Very clean room, the breakfast had little variety but it was better than expected. Near to KSL mall which was convenient too. Would definitely come back again.

Positiv:: Ein Hotel der Extraklasse. Alles ist Top sauber. Super nettes Personal vom Kofferservice bis Restaurantpersonal. Alle haben immer ein Lächeln parat und helfen bei Fragen. Die Zimmer sind TOP. Sogar die Dusche hat ein Panoramafenster mit Blick durch das Zimmer nach draußen.In unmittelbarer Nähe ist ein großes Einkaufszentrum mit vielen kleinen Restaurants. Der Pool im 25. Stock und die Bar im 26. Stock sind einfach genial.

Negativ:: Wir hatten einfach nichts zu beanstanden. Rundum ein super Hotel.

Positiv:: 2 mins walk to KSL city. Good facilities. Swimming with an amazing view

Negativ:: Standard room does not have non smoking option. Our room was filled with cigarettes smell. The room service is quite slow. Had to call a few times. The wifi is horrible. Kept losing connection.

Positiv:: Sehr sauber, gute Lage, sehr freundliches Personal. Super Pool und gutes Frühstück.

Negativ:: Alles Gut.

Positiv:: Pool view best in JB.

Negativ:: Shower area not scrubbed. Very slippery with past soap residue. We had to scrub the floor with our feet. Tv channel selection still one of the poorest in JB among the nearby hotels. Was here in september last year and feedback of black and white discovery channel. No improvement since.

Positiv:: I enjoyed most was the morning breakfast, more choices for us to choose. There are also restaurant right downstair of the hotel

Negativ:: I was given a smoking floor which I didn't mention while I did my booking online. Luckiy, the hotel staff is nice to place a machine to suck out the smoking smell in our room. Thank you

Positiv:: The room was clean with great views. The infinity pool top notch, the anti slip floor and pool deck is good for safety. Ok sized gym with beautiful views. Breakfast was 4 out of 5. Great location for shopping. Grabcar to city square was 5RM. Ksl across the street.

Negativ:: Huge flat screen tv with bad channels, wasted. Had 2 "cable tv" which was discovery channel fox sports but discovery channel was in black and white. Local channels were blurry. Toilet had no anti slip treatment or anti slip tiles. Toilet floor very slippery. There was a dripping sound "tapping" outside the window during the night. Suspect air con water dripping from above floors.

Positiv:: Location is good, near shopping centre.

Negativ:: Construction nearby.

Positiv:: Nichts

Negativ:: Alles

Negativ:: My room got so many cockroach at the window and inside toilet and new wall paint smell

Negativ:: Ein Zimmer roch nach Schimmel.

Positiv:: Große, ruhige Zimmer, sehr schöner Pool, freundliche Personal, gute Location

Positiv:: Really nice luxury hotel. Staff went out of their way to help. Car and driver hire for trip to Singapore was hassle free (but not actually cheap!) and it was door to door to my hotel in downtown Singapore in under an hour - unlike public transport which was queued up on the bridge for hundreds of meters.

Negativ:: Too far from downtown JB and not easy to get transport if you dont know where you want to be. Shuttles only at weekends.

Positiv:: Pool schnelles WIFI riesengroßes Frühstücksbuffet

Negativ:: Einrichtung veraltet Laundry Service zu teuer

Positiv:: big and spacious room

Negativ:: old facilities, restaurant had poor quality food

Positiv:: Pool-Bereich gepflegt und schön, Personal freundlich und größtenteils bemüht.

Negativ:: Bis auf wenige Ausnahmen ein sehr enttäuschender Aufenthalt. Insbesondere die Gästezimmer sind derart heruntergekommen/verwohnt, sodass hier der 4-5*-Standard sehr infrage zu stellen ist - dies bekommen Backpacker-Hostels besser hin! Der Gästeservice ließ für ein Hause in dieser Kategorie ebenfalls zu wünschen übrig, so war beispielsweise nicht einmal der Devisentausch (Landeswährung) möglich. Die Club-Lounge mit dessen eingeschränktem Angebot ebenfalls nicht erwartungsgemäß. Insgesamt kann keine Empfehlung ausgesprochen werden, ich werde zukünftig von einem weiteren Aufenthalt absehen.

Positiv:: The location was close to eateries.

Negativ:: There were cockroaches in the room, the water tap at the sink couldn't close properly, the aircond was warm, the breakfast wasn't as good as the last time we stayed there, the towels were breaking at the seams and torn in certain places, the light bulb was blinking and not working well. Not what we expected from such a known hotel brand.

Positiv:: Very comfortable

Negativ:: The sea view was so nice..

Positiv:: Love everything about the hotel! Room service and breakfast were good!

Negativ:: Everything was good.

Positiv:: Buffet breakfast was better and improved. Cleanliness also better

Negativ:: Soft pillows Lousy itchy soap Check in process is slow

Positiv:: Just walking distance to Komtar, City Square, Persada Convention Centre. Easy to find food & shopping centres. The tv have movie channels. Have hair dryer in bathroom. Iron can be found at corridor. Have towels & toothbrush. Basic room amenities. Wifi was good. Got free parking :)

Negativ:: Room smelled like someone smoked. Floors were sticky & slippery. Nearly slipped over twice due to the slippery floor. Luckily the slippery can be reduced by rinsing the floor. Bedsheet have hair & dust. Cleanliness can be improved. Room service for food just doesn't respond. Pillows were flat. Noisy at night. Limited carparks for parking.

Positiv:: The suite is beyondless our expectation . No wonder the price were affordable . It is just 2 renovated deluxe rooms and had less suite facilities like other 3 star hotel . For ex. pantry , hair dryer , personal hygiene kit (toothbrush, shampoo etc) and much more . 2 bathroom in 1 suite (for real ? ), which is 1 functionless bathroom . However , hotel staff , breakfast and environment were satisfying .

Negativ:: Refer above

Positiv:: Overall its all good..will definitely stay there again for my next trip..

Negativ:: The bathroom floor a little bit too slippery. Maybe the housekeeper staff put a little bit too much of soap while mopping the floor..

Negativ:: Stained cups,stained bedsheet.

Positiv:: Very good locations in centre of Johor Bharu, easy to get all Shopping Mall and just beside Luxury hotel. 7Min walks to Jb immigirations toward to Singapore.

Negativ:: Little bit small room but its should be enough for 2 adult 1 kids. Room not soundproof

Positiv:: Toilet clean.. Bed comfortable.. Free mandarin oranges.. Location excellent..

Negativ:: Towel.. Only 1 towel look clean and new.. The other towel is worn out..

Positiv:: Fußläufig von der Grenze und vom Busbahnhof Direkt bei der Shopping Mall

Negativ:: Trotz Navi kaum zu finden Zimmer winzig, einfachste Ausstattung, Bad schimmelig - nicht einmal ein Duschvorhang Klimaanlage erst nach Bezug aktiv, somit sehr heiß

Positiv:: Friendly staff but could not help.

Negativ:: More to improve. Toilet to latch. 2 drinking glasses. No kettle for boiling coffee. No directions where you can get boiling water. No floor mat at toilet when you book in. The don't check their remote controls. No batteries. Lazy bunch

Positiv:: Clean room, comfy bed

Negativ:: none so far as i'm out from the hotel most of the time

Negativ:: The pillow cases were not clean and not changed. I always used to put a towel over it to sleep. The comforter also sometimes has stains.

Positiv:: The staffs are friendly and are able to answer questions.

Negativ:: The room is pretty old unlike what is shown in the photos. The sound proof system is not good and you can hear the noises from the busy roads.

Positiv:: Einfaches Zimmer mit eigenen Badezimmer und Klimaanlage! In der Nähe gibt es einen Inder (7 Spice) der wirklich sehr empfehlenswert ist!

Negativ:: Die Zimmer würden mal ausgemalt gehören und der Ventilator ist eher störend, kann man aber abschalten!

Positiv:: viewing and facilities

Negativ:: need to repair lift card scan

Positiv:: Private and green location. Variety choice for breakfast.

Negativ:: Toilet tiles/floor not really clean. Adviseable to scrub the floor with disinfecting detergent.

Positiv:: Need to improve such as the pool , Activies but the breakfast was good

Positiv:: Spacious family room. Suitable for big family. The bed so comfort with extra pillows.

Negativ:: Room look old with old design cabinet and furniture. Tiles at toilet broken. One of air conditioner not function and water leaking from that. There is lots of small ants on the cabinet. I have to asked for Ridset from hotel staff. Pool is awesome. but I think the staff should more alert because I noticed some of the kids played with their dirty shoes in the swimming pool (without parent control).

Positiv:: Room is clean and tidy

Negativ:: NA

Negativ:: Room was very dusty. Was keep sneezing throughout my stay. Can see dust on the bed and lamps. Hot shower was not working on the first day and no toothbrush and toothpaste in the room (not sure if they are not providing) Called room service to order in room lunch and waited like 10mins to get the receptionist to answer call and it was not even 2.30pm but told us the kitchen is closed. If the kitchen is really closes on the dot 2.30pm do pls change the menu card to 2pm to avoid disappointment. Breakfast is not as variety or delicious as it was before.