Kata Palm Resort & Spa

Nothing was to much trouble for staff, very friendly. The mattress is firm so requested topper which we received on arrival.

If I had to make criticism it would be the rooms are dated and could do with updating.

Gorgeous gardens, and well maintained. Delicious food in all restaurants. Great breakfast. Clean rooms and pool. Lovely toiletries. Very good service in the lunch cafe and dinner restaurant. Used both on multiple occasions. We also did fruit carving which was fantastic and I would definitely recommend. We were made to feel very comfortable even though we had no idea what we were doing! They took photos and we even got a certificate. A great afternoon.

Very hard beds, was happy to get up after 7 hrs sleep. Pool only 110cm deep. Not deep enough for a decent swim. We booked a pool access room so we could easily swim and access bar. To shallow to swim and when sitting at bar the seats where too high leaving us out of the water. Also our room phone didn’t work for the weeks stay although being reported twice, hence unable to get room service. Although the room was cleaned beautifully often we would return at 3pm and the room still would need attention. I think more staff is needed.

The rooms look fantastic! The pools are amazing! Most staff friendly.

There was a smell. We were in the new building, and there was a permanent smell.