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Clean, friendly, easy
The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you! The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.
The friendly and homely atmosphere created by the staff on our arrival and departure no
I enjoyed the hospitality of the manager, and well trained staff. the atmosphere, the layout of the rooms, the breakfast area, all neat & clean. I am going back again next year and highly recomend it to my friends. N/A
Very friendly staff, excellent service, very nice breakfast, comfortable rooms. Diner was also very good (is not included in the standard room rate). Highly recommended. Safe area. Kempton Park is not a very exciting location. However, it is easy to make day trips to the most important sights in Johannesburg. The staff will help you with this.
I enjoyed my stay. It was close to the airport and a comfortable place to stay. A quiet haven away from the bustle of the city. I did find it a little difficult to find initially, but once in the area fine. Also food service at breakfast was pretty slow.
Very good hotel. Friendly! good service the first time don't smell good....
The facilities were lovely, the staff helpful and breakfast was great.
Close to airport, clean, very comfortable I do not like TVs hanging high up on the wall
My boyfriend and I found all the staff very friendly and helpful. The room was delightful and very comfortable. It was definitely good value for money. Breakfast was very good too. Overall we had no complaints at all apart from the fact we only spent one night there as a stopover before our flight back to the UK and so didn't have any time to explore Johannesburg.
Good, friendly service, nice rooms, great breakfast buffet. Room for one night was a bit expensive (during World Cup). Bed was a little hard.
good hospitality expensive
Owner picked me up at the airport, and arranged taxi for way back at 4 am. Good combination of price and quality.
Nice place, welcoming staff. Both bar and braai (barbecue) are lovely...
Lovely room, comfortable bed, beautiful surroundings and friendly staff.
A very calm, and luxurious oasis which I thoroughly enjoyed during my stopover before departing from SA.
Extremely clean and nice accommodation, excellent food, great location and even better hosts. Room dining facility was absent.
Da es weder ein Resteraunt im Hotel noch in naher Umgebung gab, hatte man die Gelegenheit sich das Essen zu bestellen (Menukarte lag vor). Schwimmbad winzig und ungepflegt (schmutziges Wasser); konnte nicht zum baden benutzt werden.
das Ambiente Die Zimmertüre war aus Glas, so fiel sehr früh Licht ins Zimmer.
Die Kakerlake beim Frühstück hat mir den Appetit verdorben, ansonsten waren das Hotel und die Mitarbeiter in Ordnung.
Sehr ansprechendes Design mit einladendem Pool. Der Besitzer hat uns für einen Tag sein privates Navigationssystem zur Verfügung gestellt. Gutes Frühstück. Aufgrund der Glasbausteine und den fehlenden Vörhängen, lassen sich die Räume auch nachts nicht verdunkeln.
Freundlichkeit und Hilfsbereitschaft der Mitarbeiter
Ein Hotel für eine Zwischenübernachtung bei relativ geringem Komfort und Lärm von Straße und Flughafen. einfache Ausstattung.
Kostenloser Abhol- und Bringservice zum O.R.Tambo Int'l Airport. Sehr nahe am Flughafen und trotzdem relativ ruhige Lage. Jacarandabäume gleich vor dem Zimmer.
guter transfer vom und zum flughafen; nähe zum flughafen. in europa könnte man diese guesthouses wohl nicht so anbieten.
grosse, geräumige Zimmer, nette Terrassen es gab mehrstündigen Stromausfall, das Essen im Restaurant war nicht besonders gut
Nahe Flugplatz. Freundlicher und hilfsbereiter Staff.
Lage zum Flughafen (5Minuten) incl. Transferservice. Man kommt sich wie in einer Jugendherberge vor. Die Zimmer und das Bad sind schmuddelig. Es roch unangenehm.
Preis/Leistungsverhältnis.Transportservice. Freundliche Mitarbeiter sauberkeit der Dusche
Naehe zum Flughafen aber dennoch ruhig gelegen mit wenig Laerm der Flugzeuge, sehr gut organisierter Abhohlservice, sehr hilfsbereit, gutes Fruestueck, Zimmer nicht ganz sauber (Insekten)
The breakfast buffet Staff were rude and service poor
This hotel does not justify the 3000 rands that we paid for a one night stay. It was the little things that let the room down - stains on the duvet cover and towel, no bath robes, hot and cold taps the wrong way around in the shower. However it was the rest of the hotel that was the real let down. Corridors full of detritus, and worst was the lack of restaurant. The staff directed us to the adjoining casino which was full of family restaurants - offering plenty of selection but nothing of quality. Breakfast in the hotel was diabolical with piles of limp egg and bacon that seemed to have been cooked hours before. I don't mind a hotel of dubious quality but not if I'm paying 3000 rands a night.
access to the airport/ friendly staff/ good breakfast
convenient Transit hotel close to airport, with reliable shuttle, reasonable rooms, nice breakfast and easy access to range of restaraunts. Price was hiked due to World Cup
Plenty of food choices and entertainment Getaroom.com screwed up the booking and there was no record of it with the Hotel. Mondior accommodated me though and were very helpful
The staff was great... the receptionist was friendly, went out of her way to accommodate us, and was able to answer our questions. The shuttle drivers were funny and we always felt safe in the car. We were the only guests on the property and the staff left at 9p... we were completely alone in a strange city, and had no one around. The room was tiny, and hot, with only a floor fan. The receptionist also pointed out the emergency light, in case power goes out! So weird. We ended up cancelling the second part of our stay for a regular hotel.
The Willow Tree Guest House is a delightful little gem just a short trip from Tambo airport. Hosts Shelley and Ian are very gracious and the theme-centered houses look out on a delightful garden with a swimming pool. A full English breakfast cooked to order comes with the package. This is an especially good location for international travelers who are passing through Jo-berg and going on to another African airport the next day (or the reverse). For airport pickup at Tambo, call Shelley when you clear customs and she or Ian will pop right over to pick you up and whisk you off to their welcoming guest house. They couldn’t be kinder or more accommodating.
th environment was very cogy nothing
Very friendly and helpful staff. Lovely room with privacy. Great to have efficient and inexpensive pick-up and delivery from airport. Air-conditioning would have been a bonus.
The hospitality of the staff including the owner of the guest house and the homely environment. No
I love the owners. They made everything plesantly confortable for my short stay. n/a
met at airport and returned to airport for onward flight the next day
I was made most welome and grateful for being met at the airport and driven back when I departed. My only disappointment was the distance to the airport. When originally booked the Booking.com website indicfated 0.9 kms distance.. not the 9 kms actual distance.
Very clean, owners are very friendly, possibility of having dinner with them for a small fee. The lack of free Internet.
It was comfortable, quiet, and friendly. I enjoyed breakfast every mooring, cooked to order. The electronics in the room, (TV, radio, etc) could use an upgrade. There was no internet access.
Very close to the airport. Not close to anything else. Very clean and comfortable and staff very nice.
After experience of other hotels/lodges (price, comfort, breakfast, service owners) this was generally poor.
The staff was extremely friendly, breakfast was good, room was nice & cozy. Pretty far from city center (although rather close to airport), wasn't too cheap.
The Welcome. Good service from the start.
very clean, close to the airport, good breakfast it is handy for the airport, but difficult to access the city
Friendly reception. Secure area. Good location near airport. Light from outside in room during night -- black-out curtains should be used. Covered parking insufficient. Early warning system, dog, too active.
Excellent service - picked up and dropped off at the airport for a nominal fee. The room was beautifully decorated with a lovely bathroom and very comfortable bed. I cannot recommend this place highly enough. No
Very friendly and accommodating staff. \extremely clean room. \good services Very noisy with planes going overhead into the evening
Airport transfer, room service Tiles in the bedroom
Staff, breakfast, cleanliness Room a bit chilly in winter, could use a heater
Friendly owners, good room, good breakfast
The helpfulness of the hotel staff - they make you feel most welcome & facilitate your stay & travel plan in every way they can. None!
clean, up to date in facilities, very friendly
Marnie and her family made us feel right at home and saw to our every need. What a wonderful way to get to know Johannesburg. I have nothing to complain about. Everything was wonderful