Ibis Bay Beach Resort

No maid service for entire 5 days stay.

Positiv: Location was beautiful. Paid extra for beachfront and it was worth it. Did not use the pool. Room décor was beautiful. Concierge was helpful with maps and activities. Nice patio area where shorebirds came to visit in the morning; hammocks very restful.

Negativ: No maid service. Had to ask for clean towels. On site restaurant was very pricey. Bathroom very tiny.

Positiv: The convenience to the shuttle bus, mopeds, kayaks, jet ski were great! Room was colorful, seemed fairly clean. The location is far away from downtown Key West, so it was quiet. Loved the tortoise sanctuary in the unusable part of the back parking lot. Great use of property for a good cause. All the hard working outdoor staff were friendly and said good morning or Hi.

Negativ: poor wifi anywhere on the property. They need to bring that up to modern expectations and expand the width and reach to accommodate all the modern electronics that are being used., breakfast in stoned crab was less than what you would expect for a nicer restaurant (food was not fresh, poorly made, not much selection. No food service until 8 am, only coffee which is self serve.) Front desk staff was stand offish, very business like. No clock in the room or necessary outlets to accommodate current 2016 needs. Bathroom was very small, lots of old dirty caulking around the tub and floor. Bay view with hammock is not private, the next door quests are only two feet away. That was very misleading on the website. Maid never came to our room in the 3 days we were there. No one told us to get maid service we needed to hang the door tag on the outside of the door requesting the maid service. We had to go searching for ice, no ice machine. Ice is all the way to the bar, stand in line with the others waiting for food service.