Good location Did not get a good rate ---?
The pool was nice that's good Television reception in the rooms was horrible the ice machines were filthy and didn't work the hair dryer in the room didn't work and the hotel staff charged me twice for the room
Best price deal, older but clean hotel. Hospitality of staff: rated a two. Can the desk person be bothered to say: Hello, how are you? when a guest arrives Can the desk person be bothered to say: Hello, how are you? when a guest arrives Light bulbs
The room was clean and stocked. I had an enjoyable stay.
This hotel is definitely under rated. This was my second stay in 2 months. I think they should be rated a minimum of 3.5 stars!
Close to interstate without being able to hear it. Needs a makeover. It's on it's way downhill fast.
The wifi at this hotel was terrible. Very slow to connect, and then a terribly slow connection speed. Also, there didn't seem to be an elevator? Luckily I wasn't traveling with a lot of gear this time, but I feel like there should have been warning.
The price The free continental breakfast was not good. I didn't eat it and left to go to a restaurant close by.
I liked the proximity to my family and friends. Our room was pleasant and we enjoyed our window view. Though near Freeway 405, there was little traffic noise. The staff was friendly and helpful. We would stay again at Comfort Inn in Kirkland. The breakfast room needs to be larger when there's a large crowd, maybe a set-up with TV trays in the lobby. I would have appreciated a whole grain choice for breakfast, like a low-sugar bran muffin.
The location and price were great values. Very easy to access from I405. Next to a drug store, gas station, and close to grocery store. The laundry room was a bonus. Breakfast had good selections. Room was clean. Definitely will stay here again.
NO ELEVATOR - with a 90 year old Mother with a walker.
The staff was very helpful and it was close to restaurants and shops (not within walking distance to a liquor store) The only request I would have next time would to have a room that is not facing main street.
Amazingly friendly, caring and service minded staff.
In downtown Kirkland so fantastic walk score, friendly staff allowed early check-in. We wanted to go to the Woodinville wineries and the Heathman driver took us out and picked us up later in the day. Overall fantastic service!
Great location, friendly staff, clean. Could use some minor updating such as workout equipment. Trellis Restaurant needs to improve. For the money they serve quantity vs quality. We only ate breakfast. Coffee was good. Staff was friendly but service was mediocre.
Very clean in a nice and quaint neighbourhood. Lots of amenities nearby so everything is easily accessible. We got back late at night and we were going to ask the front desk staff a couple of recommendations for places to visit near the area but she was having some emotional moment. I didn't have a problem with that but it was a bit awkward so we didn't bother asking. Our room was right by a road and I'm a very light sleeper so any noise from cars, trucks, or motorcycle would wake me up and it kept me up most of the night.
The location. Cleaning staff... 1st day, didn't clean until 5pm 2nd day, did not empty the trash 3rd day, left dirty linen on the floor.
I loved the look of the place Car broken into, no cameras, hotel didn't offer any compensation. Will not recommend.
Bed somewhat hard, pillows too big(for me), heater quite noisy. Otherwise all nice and beautiful, and clean, pleasant staff. A feel good place. Good value
Well kept, clean room, alert front desk staff, Good value for the money. Location in proximity to Redmond was okay time and traffic-wise.
Food was good for breakfast. We had been on the road for over a week, so were very thankful for the laundry. They had an overflow room for breakfast, which was good, because a couple of mornings, it was really packed. The breakfast staff was very helpful, cheerful and kept the food stocked. Would be nice if the laundry room were a little bigger with seating. The night clerk seemed a bit off, in that he didn't seem sure if they had luggage carts, or where they might be. We found a couple.
whirlpool and proximity to interstate and restaurants
Clean, friendly, accommodating staff.
Quiet rooms, good location to highway, Kirkland and Redmond.
Clean the man washrooms more often
Great location with a great view!!! Beautiful room with a large tv! A little pricey!
The staff was very friendly. The room was kept clean and the bed was super comfortable. The location was great too! Connected to Lincoln Square for business. Connected to Lucky Strike and the movies by sky bridge as well. Smack dab in the middle of the mall area. 2 blocks away from an LA fitness but also had its own fitness center if you didn't have an LA Fitness membership. Only down side was not being close (walking distance) to any grocery stores where you can buy bottles of water and other essentials. The hotel provided all that you needed if you asked for it, it was just much pricier. Other than that, enjoyed our stay very much!
Good staff The bed was as hard as a rock, not what you would expect for a higher end hotel.
Staff was awesome! Malls all around
Great location Poor lighting in bathroom Staff unhelpful in resolving various room and facility related issues. In particular, after twice complaining about excessively noisy hotel guest, front desk agent said "Ooh, I hate when that happens."
Nice clean modern hotel.
Clean room, prompt room service
The customer service on the way out was excellent. Christen was the best, her attitude was great and it felt genuine like she really cared if we enjoyed our stay. I did not like the overall cleanliness and would hope in the future attention to detail will be looked into by someone in charge.
It had an awesome outdoor hot tub and nearby sauna. It was really pleasant to be outside in the rain and in the hot water, tucked away in a private little courtyard. I was surprised to see so much alcohol readily available in the room. It didn't bother me, but I wonder whether those with alcohol issues would do well being in a room with bottles of gin, vodka, and wine so available.
Felt absolutely taken care of and pampered. It's also walking distance to a couple of lovely wineries with tastings. Nothing.
The staff was very accommodating. When the fireplace did not operate, a staff person did his best to remedy the situation, and when it still did not operate, we were offered a different room. We chose to stay in the room we were already in. a few minutes later, under our door appeared a note authorizing a free breakfast for both of us. The breakfast was delicious. I don't like the stark ambiance of the room. I prefer cozy. a working fireplace might have improved "cozy," but husband and I are just not into sleek and modern. We also do not the emphasis on alcohol (all manner of elegant bottles in the room); we don't drink alcohol.
Everything about this hotel is amazing! From the complimentary wine while checking in, to the pet friendly amenities- I was impressed with it all! Me and my husband live 20 minutes away but feel like we are vacation every time we stay here.
The friendly and helpful approach to guests when it became apparent that nothing was regarded as insignificant
The spa services and programs
The staff here is incredibly friendly, even for an expensive hotel. They go above and beyond what one would normally expect. Very dog friendly too, a huge plus for us. When we checked in they delivered a dog bed and bowls to our room, very cool! Construction at 8am on a Sunday? Surely that couldn't wait for midday during the week...really frustrating given how much you pay for this experience. Only complaint I've got though, this place is amazing.
I liked the theme and the atmosphere of the hotel. It is in a quite countryside like area, yet close from business and shopping facilities.
Very comfortable for a family or as a couples romantic getaway. We've experienced both. Loved both trips! Extremely friendly staff! Looking forward to our next escape! : )
The bed and linens were great. Atmosphere was relaxed. Proximity to the winery & Red Hook Brewery. My husband did not like the shower head placement -- no big deal to me!
Beautiful, comfortable, romantic rooms and location. Staff was excellent as was the food. Need more bath towels in room, please.
Very comfortable and stylish rooms with excellent facilities and a wonderful rustic reception/ bar area.
Clean and modern, well-kept, friendly and helpful staff, brightly lit and well outfitted lobby. Appears to cater mostly to the business traveler. We stayed there for one night to be close to the Boeing plant before moving on into Seattle for more tourist-oriented activities. We would have been fine just staying here for all three nights. Would like the same motel located in a different location. The initial impression is that you're staying in a semi-industrial/commercial area, but the motel is adjacent to a decent-looking neighborhood. Access from the main road is a bit confusing.
Clean Would have liked a free continental breakfast. :)
Comfortable rooms, great service, beautiful area, and idea location if you are here for Microsoft It's location is quite far from civilization. No stores, shopping, dining, or nightlife here, so a car rental or uber is a must.
I asked for a late checkout, because I was up all night working. The cleaning crew knocked on my door at 8:00am and at 8:30am, and woke me up I told them that I wanted to be left alone until late check out. Also the tv didn't work, and the hot water didn't work in the shower, worst Marriott I've ever stayed
It was good loved it and great price. You pay more for the breakfast at the other Marriott we don't have too.
Pool Near nice restaurants Pretty Eco friendly Could be yet "greener", eg using jam jars rather than plastic tiny dispensors,
Fairly quiet, clean. Friendly service. it would be nice to have a couple more outlets at the desk to accomidate both use of computer and people charging their phones. There are other outlets around the room, you can hunt for.
Great place ,only complaint was are room being on 3rd floor and only ice machine being at lobby
Breakfast was good and beds were comfortable. Walls were thin
The hotel was nice and close enough to walk to Marymoor Park for our concert. It would have been nice to have some eggs with breakfast.
The hotel was very nice and comfortable and I like the valet parking. the location was nice also. After booking a room for 4, we recieved a small room with 1 King, they brought a roll away that was a double and there isn't anyway two of us would fit on a double. When booking the room it said 2 queens or a king. I guess I assumed when they saw that we were bringing 4 people, they'd get us a room that'd fit all of us? After hours of explaining the situation to different hotel staff, they finally switched us to two queens at no additional charge. This was after being told that we booked it as a king through a third party site so really, it's not their fault. My husband got on their website and saw that they offered the exact same room when inputting 4 people. I'd love to see how 4 people could comfortably sleep in a king size bed and one double bed!
The rooms were wonderful and the beds were super comfortable
Rooms had class
Definitely. Friendly staff, very nice room. Clean. A bit out of the way.
The front desk staff was very friendly, even though they seemed to be in a state of training where not everyone could handle the details of check-in. Great attitudes, though. Housekeeping did not seem to be coordinated with registration. On our first day, the room was not cleaned until very late afternoon and on our last, it was cleaned long before we checked out. Also, Bookings.com should include the cost, with tax, on their confirmation.
It was clean and reasonably priced. Also new and very nice.
design is young style and comtemperary and free parking and close to towncenter. No refrigerator and Safety Deposit Box
Rooms were clean and had everything I expected/needed for the stay. Hotel boasts being dog-friendly with treats in the lobby and no pet fee which was wonderful. However, there is literally nowhere at all to take your dog to relieve themself. No grassy areas, no mulch or gravel areas, no "pet relief" areas. I was stuck trying to get my dog to walk along the narrow parking lot dividers in the dark around cars and shrubs to convince her it was ok to "go" there.
I liked the shuttle service provided as well as the free outdoor parking. I was hurt when I could not extend my stay and I had to find another hotel which ended up costing me twice what your hotel cost as well as the frustration of having to find another place to stay along with moving my belongings and finding a place to park my car.
The staff was great. The hotel was very nice, including the bar for a late night drink I can think of nothing I did not like.
clean and comfortable. great shower.
The bed was very comfortable and the room was nice and clean. Staff was helpful and friendly. Room had a nice view. No hot tubs, sauna, or shuttles available. If I didn't get such a good deal thru booking.com it would've been too expensive for what it was. Also, the walls in the rooms seemed pretty thin as I could hear the girls in the room next to me talking most of the first night. None of these were a deal breaker and I wouldn't mind staying again in the future.
Room was nice an comfortable. I had 400$ in gift cards which I used at check in time an yet they still charged my CC for 580$ which screwed up my limit an caused us to cut short our stay.. they told me that was standard but how when I payed essentially what's as good as cash for 98% of my hotel fee..yet they chr get my card as if I hadn't paid a dime.. they should have only charged me the difference period. . it ruined my stay there an my wife as well..
Bed great room wonderful coffee shop did open early enough
Staff extremely friendly, 2 level rooms have a great set up and very roomy thought it was right in Bellevue area by mall, but was 10 min drive
Location not at all comfortable beds.horrible rooms
Nice, clean and roomy. Breakfast is better than most. Nothing.
free breakfast except the room isn't adequate size The outside of the building hasn't been maintained. The stairs to our room and decking were filthy. Breakfast area was too small and should be reconfigured.
the fact that it had a kitchen and allowed pets. Very dark around walkways and stairwells at night.
The front desk staff was very helpful and courteous when finding out we were in town for a funeral. They made a specific point to let us know they were available to help with any arrangements and made a difficult stay very comfortable.
Carlos, the Front Desk staff, and the Housekeepers were wonderful! They were thoughtful, conscientious, and friendly. Carlos in particular gave us fantastic recommendations for dining and taking the Bainbridge Ferry. Thank you, we will definitely be back! Nothing. Everything about the room and service was great!
love the 'house' feel at Residence Inn over a typical hotel setup
The pool and hot tub close way too early
Please write at least 15 words Staff were particularly helpful in directions both to Basil's Bar and downtown Seattle and offered free coffee when we had to evacuate due to a fire alarm. Two robes would have been helpful over one - see fire alarm above.
The hotel and staff are great for travelers seeking the extra comforts of life.My room was very spacious definitely felt like a king. No complaints
Free Wi-Fi was plenty fast for streaming video. Free paper in the morning. Breakfast was a good spread of both hot and cold options. Nice exercise facility.
Bed mattress stiff. $20 porn.
Rooms were clean