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Amazingly friendly, caring and service minded staff.
Great location, friendly staff, clean. Could use some minor updating such as workout equipment. Trellis Restaurant needs to improve. For the money they serve quantity vs quality. We only ate breakfast. Coffee was good. Staff was friendly but service was mediocre.
The staff was very helpful and it was close to restaurants and shops (not within walking distance to a liquor store) The only request I would have next time would to have a room that is not facing main street.
In downtown Kirkland so fantastic walk score, friendly staff allowed early check-in. We wanted to go to the Woodinville wineries and the Heathman driver took us out and picked us up later in the day. Overall fantastic service!
Great location with a great view!!! Beautiful room with a large tv! A little pricey!
Good staff The bed was as hard as a rock, not what you would expect for a higher end hotel.
Nice clean modern hotel.
Staff was awesome! Malls all around
Clean room, prompt room service
The customer service on the way out was excellent. Christen was the best, her attitude was great and it felt genuine like she really cared if we enjoyed our stay. I did not like the overall cleanliness and would hope in the future attention to detail will be looked into by someone in charge.
The staff was very friendly. The room was kept clean and the bed was super comfortable. The location was great too! Connected to Lincoln Square for business. Connected to Lucky Strike and the movies by sky bridge as well. Smack dab in the middle of the mall area. 2 blocks away from an LA fitness but also had its own fitness center if you didn't have an LA Fitness membership. Only down side was not being close (walking distance) to any grocery stores where you can buy bottles of water and other essentials. The hotel provided all that you needed if you asked for it, it was just much pricier. Other than that, enjoyed our stay very much!
Clean the man washrooms more often
Great location Poor lighting in bathroom Staff unhelpful in resolving various room and facility related issues. In particular, after twice complaining about excessively noisy hotel guest, front desk agent said "Ooh, I hate when that happens."
Please write at least 15 words Staff were particularly helpful in directions both to Basil's Bar and downtown Seattle and offered free coffee when we had to evacuate due to a fire alarm. Two robes would have been helpful over one - see fire alarm above.
The pool and hot tub close way too early
The hotel and staff are great for travelers seeking the extra comforts of life.My room was very spacious definitely felt like a king. No complaints
Quiet rooms, good location to highway, Kirkland and Redmond.
whirlpool and proximity to interstate and restaurants
Clean, friendly, accommodating staff.
Well kept, clean room, alert front desk staff, Good value for the money. Location in proximity to Redmond was okay time and traffic-wise.
Food was good for breakfast. We had been on the road for over a week, so were very thankful for the laundry. They had an overflow room for breakfast, which was good, because a couple of mornings, it was really packed. The breakfast staff was very helpful, cheerful and kept the food stocked. Would be nice if the laundry room were a little bigger with seating. The night clerk seemed a bit off, in that he didn't seem sure if they had luggage carts, or where they might be. We found a couple.
Die Zimmer waren sehr sauber, das Personal war sehr freundlich
Die Lobby ist großartig. Das Personal ist großartig. Das Frühstück ist im Preis inbegriffen ist großartig. Kostenloser Shuttle ist großartig. Die Zimmer sind alt. Die Betten/Kissen sind nicht sehr komfortabel. Mir wurde gesagt, dass alle Zimmer renoviert werden.
Die Mitarbeiter an der Rezeption, bei Ankunft und beim Verlassen des Hotels, sowie die Freundlichkeit des Frühstückspersonals.
Very clean! Staff was super friendly & helpful!
Rooms were exceptional, well thought out, and everything was clean, and worked. I dont prefer valet to self park, generally.
Our trip was last minute so we chose this hotel because the price was great and the reviews were better; we were very impressed! Very clean, great food at the bar, staff was wonderful, amenities were ample. Overall, EXCELLENT value. I will stay again even if the price goes up substantially. The location means you either have to use the valet (which was great and fast) or park on the street, my truck was too big to go on the street so valet was our only option, I like more options. Bellevue is great, but if you need to be in Seattle, it's just a little further than is real convenient.
It was Spartan, but okay No shampoo or lotion, few Rowland and broken doorknob
The motel is very noisy. Not only one can clearly hear the surrounding freeways, but also, due to poor insulation between rooms, tv and conversations from neighbors, not to mention heels on the upper floor. Suggestion: in addition to soap, provide shampoo.
Room was clean and in good condition. Price was very good for the area, albeit very high for a Motel 6. I like the discount at Denny's.... Wi-Fi should have been included (at a price of $2.99/day). Also, it required a pre-paid card and would not accept debit/credit card. Inconvenient.
Room was clean. TV was nice. Bathroom was OK. I paid extra to have a fridge and microwave and my room did not have those items. Because of that, they gave me Internet for free so the money equaled out.
NO ELEVATOR - with a 90 year old Mother with a walker.
This hotel is definitely under rated. This was my second stay in 2 months. I think they should be rated a minimum of 3.5 stars!
The room was clean and stocked. I had an enjoyable stay.
The wifi at this hotel was terrible. Very slow to connect, and then a terribly slow connection speed. Also, there didn't seem to be an elevator? Luckily I wasn't traveling with a lot of gear this time, but I feel like there should have been warning.
I liked the proximity to my family and friends. Our room was pleasant and we enjoyed our window view. Though near Freeway 405, there was little traffic noise. The staff was friendly and helpful. We would stay again at Comfort Inn in Kirkland. The breakfast room needs to be larger when there's a large crowd, maybe a set-up with TV trays in the lobby. I would have appreciated a whole grain choice for breakfast, like a low-sugar bran muffin.
Good location Did not get a good rate ---?
The location and price were great values. Very easy to access from I405. Next to a drug store, gas station, and close to grocery store. The laundry room was a bonus. Breakfast had good selections. Room was clean. Definitely will stay here again.
The pool was nice that's good Television reception in the rooms was horrible the ice machines were filthy and didn't work the hair dryer in the room didn't work and the hotel staff charged me twice for the room
Close to interstate without being able to hear it. Needs a makeover. It's on it's way downhill fast.
Best price deal, older but clean hotel. Hospitality of staff: rated a two. Can the desk person be bothered to say: Hello, how are you? when a guest arrives Can the desk person be bothered to say: Hello, how are you? when a guest arrives Light bulbs
The price The free continental breakfast was not good. I didn't eat it and left to go to a restaurant close by.
The bed was very comfortable and the room was nice and clean. Staff was helpful and friendly. Room had a nice view. No hot tubs, sauna, or shuttles available. If I didn't get such a good deal thru booking.com it would've been too expensive for what it was. Also, the walls in the rooms seemed pretty thin as I could hear the girls in the room next to me talking most of the first night. None of these were a deal breaker and I wouldn't mind staying again in the future.
Bed great room wonderful coffee shop did open early enough
Room was nice an comfortable. I had 400$ in gift cards which I used at check in time an yet they still charged my CC for 580$ which screwed up my limit an caused us to cut short our stay.. they told me that was standard but how when I payed essentially what's as good as cash for 98% of my hotel fee..yet they chr get my card as if I hadn't paid a dime.. they should have only charged me the difference period. . it ruined my stay there an my wife as well..
The front desk staff was very friendly, even though they seemed to be in a state of training where not everyone could handle the details of check-in. Great attitudes, though. Housekeeping did not seem to be coordinated with registration. On our first day, the room was not cleaned until very late afternoon and on our last, it was cleaned long before we checked out. Also, Bookings.com should include the cost, with tax, on their confirmation.
I liked the shuttle service provided as well as the free outdoor parking. I was hurt when I could not extend my stay and I had to find another hotel which ended up costing me twice what your hotel cost as well as the frustration of having to find another place to stay along with moving my belongings and finding a place to park my car.
The rooms were wonderful and the beds were super comfortable
Parking available and easy to find space. The internet worked very well giving out almost 50 Mbit/sec
clean and comfortable. great shower.
Rooms were clean and had everything I expected/needed for the stay. Hotel boasts being dog-friendly with treats in the lobby and no pet fee which was wonderful. However, there is literally nowhere at all to take your dog to relieve themself. No grassy areas, no mulch or gravel areas, no "pet relief" areas. I was stuck trying to get my dog to walk along the narrow parking lot dividers in the dark around cars and shrubs to convince her it was ok to "go" there.
Definitely. Friendly staff, very nice room. Clean. A bit out of the way.
It was clean and reasonably priced. Also new and very nice.
design is young style and comtemperary and free parking and close to towncenter. No refrigerator and Safety Deposit Box
The staff was great. The hotel was very nice, including the bar for a late night drink I can think of nothing I did not like.
Rooms had class