Pavilion Queen's Bay

Negativ: We left the hotel early it was so bad!

Positiv: The room was huge and beautiful. The staff very co-operative and pleasant. Great location with beautiful views at top. They booked my excursions which arrived on time.

Negativ: Air conditioning didn't work properly causing sleepless nights due to mosquitos. Complained to staff and they did send out engineer and offered me to change rooms. But same problem.The owners need to invest in infrastructure to make it a functional 4 star

Flooring coming undone in rooms. Toilets with black lines all over, could not close door to toilet because the space was so small my knees hit the wall, and I'm only 5'7'. Large sliding doors to bathroom one broken and unable to slide on the track. Furniture and rooms not maintained at all.

Positiv: Main entrance was nice, and staff were very friendly and helpful.

Negativ: Hotel is very old, not even close to the star rating given.

Positiv: Location is good. Front office staff also.

Negativ: In a really bad shape, it looked like it had no maintenance for the past 10 years.