Novotel Krakow Centrum

Staff was extremely friendly and helpful. Food at the hotel restaurant was very good and great value. We were very close to Old Town, walked ne way road the tram back.

Very clean and tidy, very modern and close to all local city links.stunning views and would definitely stay here again next time we come back.

Price of the beer at the hotel bar, poor sausages and no bacon....but all in all a very very good hotel..these are the only downsides so excellent.

Location first class, staff very friendly and more than helpful, could not fault the hotel for cleanliness, good choice for breakfast. Would certainly recommend.

The only criticism and a mild one at that, was that the coffee was not piping hot and also the hot breakfast was not particularly hot. This did not detract in any great degree to our satisfaction with the hotel.

The staff were very friendly

Bed very comfortable. Staff were very helpful in arranging a move to a quieter room as our room number 231 was by the busy road and noisy tram.

Room 231, a lovely room but too noisy, hardly slept at all first night, perhaps better insulation would be helpful. On the plus side the staff did not hesitate in offering another room when I mentioned this to them the following morning.

Clean and tidy location good staff very helpful