Balai Serama Guesthouse

Nothing at all, just a rip-off and misleading!!! Rude and arrogant Dutch owner only interested in revenues!!! She would ask every guest to write a perfect review on arrival....????

Worst experience ever, would not even think of staying here ever again!!! Of all the places I've been, I've never met such a rude and arrogant owner!!! Paid for 2 nights, but left after the first night! I contacted and emailed the Dutch owner prior on arrival to be sure to arrange a jungle tour. She replied that she would arrange the tour I wanted, on arrival and prior booking is not required. But on arrival she told me that it was not possible to book a tour. Everything was full and I should have booked prior to arrival!?!?! But there was a catch!!!! She had her own day tour which she could arrange for 150 euro per person!!! So I told her that it was not fair the way I was informed, but it did not matter to her. So I just paid for the 2 nights and left after the first night, because there were no activities which would make my stay a bit pleasant. Another negative is the dinner!!!. She prepares a buffet dinner just enough in small portions for the amount of present guests, so if you go to the buffet 30 minutes after it is set, you just need to be lucky to get some or even enough food. In our case we could not even choose, because she does not add any other dish or even the same dishes!!! Want a drink? She literally said that I could go take a look on the wall where there is a list and choose a drink..... She simply would not bring me the menu......... If you are looking for a good resort in the rainforest just add a few extra euros and book the resorts just a few hours drive to the north!!! In case booking or the owner would do some research to my review, I do have all the emails I've sent to the guesthouse as prove!!!!