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There was nothing good about our stay.
First I would like to say the staff were excellent and this is not against them in the slightest. We arrived at the hotel and had to collect our door codes from the main hotel to go across to the suits. The first suit we was given still had guests inside, after ringing we was given another lot of codes in the same accommodation which also had people still staying in the room. After going back to the main hotel we was told they only had one more room but it was down the road so we went down to that one which was 10/15 minutes away, we was given free breakfast but would have to return back to the original hotel for this. Once we got to the new suit we was very disappointed. The location wasn’t the nicest and looking at the other rooms so had windows put through, beer bottles and scabby drapes in the window. Walking into the place you’re greeted with the smell of cigarettes throughout the hall even though it’s now smoking. The room certainly wasn’t the nicest and wasn’t anything special, the bathroom heating didn’t seem to work as it was freezing. Anytime anyone went to the bath room in our room or the one above us a horrible sound erupted through the room and lasted for ten minutes, almost like pipes warming up on a cold day. It was hard to sleep in the room with the front door being broken and rattling every time the wind blew, giving the impression someone was trying the door. The breakfast in the hotel could of been nice if it was actually warm. The man on reception was lovely and tried his best to help us so a big thank you to him.
Provided and made our own breakfast. Quiet clean and comfortable room.
The mattress was comfy.
The whole interior of the building is tired. Room 3. Dirty room. hole in bathroom door, broken and loose plug socket - EXTREMELY DANGEROUS! cobwebs on ceiling, filthy floor, peeling wallpaper. loose tiles in shower, stains on mattress with no mattress protector, missing bed post with a spike sticking up, no hot water for a shower. Room 5. Poor lighting, no hot water for a shower, heating kept playing up. Too hot. Regulator wasn't working, wifi did not work. AVOID AT ALL COSTS! This place should not be allowed to be used for accommodation until money has been spent on it to bring it up to a decent standard.
Über das Hotel
Grove Suites in Liverpool (Sefton Park) ist nur 5 Minuten Fahrt entfernt von: Lark Lane und Sefton Park. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
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