Great Northern Hotel, a Tribute Portfolio Hotel, London

Hotel Staff was very friendly and helpful. Liked the coffee bar at the end of the floor for everyone. Location was great right next to the train station plus the handy cab stand. We liked the outdoor patio for cocktails and small snacks. Service was excellent here and also in the indoor bar.

Room was okay for being small needed a larger closet for two people to hang clothes. There was one by the door but still not enough for two people. Also maybe a desk or chest of drawers somehow built in. Was not very impressed with the Plum and Spilt Milk restaurant. Our first night we did have dinner and it was ok. We went for breakfast the next morning and found out advertised hours were wrong and we got there just as they were supposed to stop serving. Very embarrassed but they did serve us. Our second day breakfast was good but overheard several customer complaining about their meals. Our third breakfast was a total disaster. It was our last morning we were in London and my meal was totally wrong. They had already served my husband and I would have to have eaten alone so I told them to cancel. My husband was also disappointed since his porridge was luke warm and they forgot the fruit. They did apologize and canceled our bill but I was very disappointed to start my day on an empty stomach.