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1,0
it is not the three star,,,how it can get it.
Positiv: nothing, it should be ranked one star but three star. Room is like box,smell is terrible,and staff alwary is absent.
Negativ: too much, sure not to be in it again, and leave it as soon as possible. no credit, we are told to be moved another hotel, perl hotel, although we booked sappire hotel.
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8,0
Saphire hotel was accessible to subway and bus. Eventhough the area is not in the hearth of downtown London, It was ok for accessibility. There is a big beautiful shopping mall close by with all the amenities And good restaurants but not in the same street where the hotel was. Breakfast was very good and waitresses were friendly but I think the other staff Were not as informative as a hotel staff in a touristic area should be. He didnt know about the bus stops, couldn't helpe with my luggage And had very limited information about the tours. ? Which I ended up Shop around and find it myself) Over all the hotel was clean, cozy and comfortable.
Positiv: Hotel was clean and cozy. Rooms were too small though. It was very close to bus station and underground and among so many Other hotels in a street. Breakfast was good. However it was not in the middle of the action and touristic shops and area.
Negativ: Rooms didnt have phone. Staff were not informative about the area or tours available. And if you had a big pkece of luggage, it would be so hard to fit in the room And also there was no lift, so it would be hard to carry your stuff to your room.
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