La Quinta Inn & Suites LAX

Negativ: it is ridiculous for the hotel guests to pay for the parking, even being in the hotel

Negativ: The shuttle they advertise never showed up and I was stuck waiting for over an hour in the rain. When I called the Front Desk, they said it was coming multiple times but it never showed. Eventually they told me they didn't know what happened and to take a cab.....an hour later. Horrible!

Positiv: We only stayed one night to be close to the airport for an early flight. Check-in was simple and fast, restaurant in the Inn was ok and reasonable, room was very clean, bed was pretty comfortable.

Negativ: The pillows were like rags tied in knots and put in a pillowcase. The parking was hard to find, there were only a few handicapped spaces and they charged $17. a day to park there, I complained about both things and was told to go back to the 3rd floor get my car and put it in a 20 minutes space... Entering the parking, there is a sign that says if you lose your parking ticket it will cost $200.00 but the machine did not give us a ticket. The lady at check-in said, "Oh, we never enforce that. How were we to know? She did waive the parking fee since I said I was sorry I booked there and wouldn't be back because of the inconvenience and cost of parking.

Positiv: Convenient location and nice breakfast included

Negativ: Blood stains on floor and our towels were pretty dirty as well. Wish there was a place to get iced coffee inside or nearby

pay for parking? cleaning service doesn't speak e

Positiv: You must pay for parking if you have / rent a car $17.00 a day. If paying for the room wasn't enoug. Second complaint wasnt a big deal til I needed more towels

Positiv: Well i didnt like the false advertising of the pricing and they didnt make it easy when the dates where mixed up or justify the costs that they later added and double charged me and its been 4 days and i havnt recieved my refund