Hilton Manchester Airport

Positiv: Convenient to airport.

Negativ: Afternoon coffee and tea stupid expensive

stayed overnight

Positiv: Good business hotel, warm and friendly staff, 5 mins from terminal

Negativ: expensive wifi just because I didn't book direct - it's a standard feature thesedays to at least offer a free basic connection - Hilton: please accept that most customers will use price comparison sites out of convenience rather than booking direct.

Positiv: I liked the plentiful hot water and good toiletries. I enjoyed the quietness of the room. The airport "shuttle bus" service was EXCELLENT. It was prompt and courteous. HOWEVER - it would have been useful if I had been informed about the shuttle service when I made my reservation. There is NO information at the railway station and the hotel "hotline" phones are in disrepair which meant that I had to wander around quite late at night looking for information that would direct me to the HILTON .

Negativ: The bathroom sink did NOT empty out - there was 'standing water' for a considerable length of time before it finally drained away. The bed mattress was not particularly comfortable and the skimpy bottom sheet kept pulling out of place - it needs to be a fitted sheet. The TV instructions were a little confusing - I never did figure out the "Morning wake-up call" system.