Crowne Plaza Marlow

The staff were attentive and friendly and the breakfasts very good.

There was major renovation work taking place which entailed myself and my very elderly mother going outside from the main hotel to the bedrooms. The ceiling of the lobby to the rooms was leaking badly leaving water cascading through the roof so you had to wade through water. there was also a leaking ceiling in the pool area. No help was given such as umbrellas to aid our trek from room to the main hotel. Also in the morning at 7.45 the fire alarm went off;my mother who is 96, was not dressed and I thought it best to find out what was happening rather than dragging her in her nightie outside. We were told it was a false alarm with no apology.