Terminus Saint Charles

Location is great!

Some of the rooms has no lift. Mine is one of them.

Bathroom was fairly good despite only hand-held shower.

Arrived to find lobby floor covered in leaves. Mess of magazines on lobby table. Combined to give very bad first impression. Breakfast served until 10am but when arrived at 9.15am bread basket empty. "Others ate it all," I was told when asked for replacement. Returned to room to rest at 15.30pm. Only then did someone come to clean room!

We liked the location, close to the train station and next door to a good restaurant.

Staff was indifferent and were either unwilling or unable to answer questions. We initially booked 2 days and when we asked the hotel thru booking .com, prior to our arrival, if we could change the booking to three days, they said no, nothing was available. We thought okay we would just find another hotel for the third day. When we arrived at the hotel they said there was availability for a third day but that we would have to pay 20 euros more than the booking.com price. That made us think that perhaps they lied to us just to get an extra 20 euros. Also the rooms were small. The elevator was a tiny contraption with two different doors. We could barely fit one person in, never mind the luggage. It took four trips to get our luggage up to the room.