Hotels in Marseille

Positiv:: Room was huge. Staff was very helpful in answering questions and arranging a taxi to the airport.

Negativ:: Location was a bit further away from the port than I expected (10 minute uphill walk) and basic room was a little louder than ideal since it was right on the main road.

Positiv:: The C2 is high end for Marseille and the room was enormous

Negativ:: The Hotel C2 is not in the port but it is also not far so the walk was good. There was only one cleaner that made me feel uncomfortable!!

Negativ:: Felt the food scenario could be improved on

Positiv:: Es hat einfach alles gepasst, kommen jederzeit wieder gerne her u werden es jedenfalls weiterempfehlen.

Positiv:: The spacious modern room all white and so clean And the friendly staff We enjoyed our stay and will definitely recommend to our friends

Positiv:: The hotel is a beautiful town house which has been lovingly restored. My room had a wonderful view of the Notre Dame and was only a short walk from Vieux Port. The staff were wonderful and very helpful.

Positiv:: Bed very comfortable. Nice spa. Super calm.

Negativ:: The bar was supposed to close at midnight and last order was at 11:30 pm. We arrived at 11:28 pm and everything was already close.

Positiv:: The hotel is a 5 minute walk from the bustle and restaurants and shopping of Vieux Port but in a quiet and secluded street. It has a spa which is great for relaxing, fabulous breakfast, great staff and good quality snacking if you are not up to going out for dinner. It’s an old characterful building with understated modern rooms.

Negativ:: There are no views from the hotel and I didn’t find a lounge but there is an outside patio which is great in the spring and summer and the rest of this very comfortable and stylish hotel in a vibrant city makes up for it

Positiv:: Sehr schönes, stilvoll renoviertes Gebäude. Grosses, sauberes und ruhiges Zimmer. Ausgezeichneter Concierge.

Positiv:: The hotel was beyond beautiful. The staff was the most caring I have ever experienced. They sent us to an incredible restaurant, then arranged for us to be driven back. When we encountered a train strike for the next stage of our journey they were relentless in finding us a car and driver.

Negativ:: I wish we could have stayed longer.

Positiv:: Full marks to the architects who turns this 19th century townhouse into a contemporary hotel. So many architects would have ruined the character to maximize profits, but here they took full advantage of the building’s character, while giving it all the style you want in a modern design hotel. The service was friendly and professional - the staff seemed genuinely enthusiastic to be working there and were keen to tell us about the hotel’s history and conversion. The breakfast and bar are superb and the spa in her basement is brilliantly designed. Only a short walk from the hotel to all the bits of Marseille you could want to see! Our room was big, with high ceilings and a great bathroom (the shower had room for six people - not that we availed ourself of that opportunity!), and the toiletries from Hermès were a nice touch. We didn’t get to use the private island as we were only there for a night, but that’s just another reason to return, isn’t it? All in all a lovely experience.

Negativ:: No big deal, but pricing that doesn’t include breakfast is always irritating, particularly at this level.

Positiv:: Did not live up to expectation as not very clean and not well maintained.

Negativ:: 1st room had a strong smell of urine and we were not ordered an alternative. Instead we were forced to upgrade.

Positiv:: Great staff and location

Positiv:: The location was really nice. very comfortable to visit every must-go places in Marseille.

Negativ:: The room was quite tiny, but it's still reasonable compared to its price.

Positiv:: Das Früstück war sehr lecker und die Auswahl in Ordnung. Das Personal war äußerst freundlich und hilfsbereit. Sehr zentrale Lage und äußerst kleine aber feine Zimmer.

Positiv:: The staff were absolutely amazing , we wanted to stay and extra night and they were fully booked but found us a space in their another location , we couldn’t stay but we loved everything so much we will definitely comeback . I fully recommend this property and their staff

Negativ:: Everything was absolutely perfect

Positiv:: Nice simple breakfast

Negativ:: Very small room, no table

Positiv:: Well renovated property offering modern comfortable facilities. Very close to the station. Breakfast choice was excellent!

Negativ:: Nothing!

Positiv:: Great staff. Good beds.

Positiv:: Great location and clean rooms. Good value. Spa is also very nice.

Negativ:: There is no parking at the site or valet. There is parking in the train station but it is a short walk.

Positiv:: BEST BREAKFAST EVER! Don’t think twice just book this place!

Negativ:: The shower door was a little finicky and we told the downstairs reception about the issue with the handle and they were very very kind, understanding and responsive

Positiv:: Excellent boutique hotel right next to the train station!

Positiv:: Staff were extremely helpful, loved the bathroom-great shower, stylishly designed sink. Great aircon, and comfy bed.

Negativ:: Bed was a bit squeaky.

Positiv:: das Frühstück war hervorragend - die Mitarbeiter haben uns sehr freundlich am Abend empfangen - wir konnten in der Bar/Lounge einen kleinen Drink nehmen und wurden sehr freundliche bewirtet. Ein Pluspunkt war auch der Wasserkocher im Zimmer für meinen Schlaftee. Die funktionelle Design-Einrichtung mit angenehmer Farbgestaltung hat mir sehr gut gefallen

Negativ:: es gab keine Beschreibung für die Einstellung der Klimaanlage

Positiv:: Fantastic place with great staff. The restaurant is magnificent. The food is marvelous in its simplicity, finesse and taste. Incredible marriage of tastes, parfums and 3* service. Very pet friendly.

Positiv:: Leider alte Zimmer. Preis / Leistungsverhältnis stimmt nicht

Positiv:: die Lage ist toll

Negativ:: Preis Leistung ist eine Zumutung, Terrasse schön, Zimmer kalt,kein Raum zum Aufhalten außer Schlafen, wer nicht im sündhaft teuren Speisesaal ißt, wird im Bistro schlecht bedient

Positiv:: Excellent

Negativ:: Nothing bad to say

Negativ:: no proper lighting and mirror in the bathroom

Positiv:: Sehr freundliches Personal!!!

Positiv:: Wonderful location by the sea, excellent service and homey atmosphere!

Negativ:: What’s not to like!

Negativ:: I stated that hotel i could not experience their michelin rest no avalubility booking .cim do not mention i need a reservation beforehand

Positiv:: The food, the weather, the hospitality. Absolutely gorgeous.

Negativ:: Traffic during rush hour. The extremely challenging short road leading to the hotel. Initially thought will be able to catch nice sea view /sunset. But the Seaview was partially being obstructed by buildings and window are not facing west. Nevertheless get to catch the sky turning red.

Positiv:: Lage perfekt, schönes Hotel mit super Meerblick. Schöne Zimmer

Negativ:: Unfreundliches und unfähiges Personal. Abläufe funktionieren nicht. Preis Leistung stehen in gar keinem Verhältnis. Ganz schlechtes Frühstück.

Positiv:: One of the nicest hotel rooms ever, anywhere. The view & the crashing waves. 100% restorative!

Positiv:: Die Aussicht auf das Meer ist sehr schön. Die Betten sind super. Das Personal ist zum teil sehr nett. Die Fanny Suite ist toll mit einer sehr großen Terrasse. Miss Meijia BAHAT von der Rezeption, sehr nett und flott.

Negativ:: Wir waren 3 Tage im Hotel und mussten nach 1 Tag umziehen was nicht so schön war da die zweite Suite nicht schön und die Toilette nach Urin roch. Der Umzug war recht kompliziert weil uns keiner eine Info geben wollte wann genau und in welche weitere Suite wir umziehen werden. Wenn ich 3 Tage buche dann möchte ich es nicht kompliziert haben wenn ich mich schon darauf einlasse umzuziehen. Als wir um 14h am Nachmittag immer noch nicht wussten welches Neue Zimmer wir bekommen bin ich recht sauer geworden und dann ging es sehr schnell. Die Fotos entsprechen nicht dem was man vorfindet und das Hotel lebt von der Aussicht auf das Meer und natürlich dem Koch Passedat aber uns hat er nicht interessiert da wir nur entspannen wollten in einem angeblich 5 Sterne Hotel mit viel zu überteuerten Preisen. Lunch ist nicht so gut und viel zu wenig Auswahl, da ist es besser in den umliegenden Restaurants zu essen. Hotel nicht so gepflegt wie auf den Fotos, hat wenige Charme und ist etwas in die Jahre gekommen.. Pool nicht immer sauber. Frühstücks Angebot bei dem Preis lächerlich und Langweilig. Das Nebenhaus ein NO GO, es stinkt und ist alt. Viel zu überteuert und es hat nichts vom Flair eines 5 Sterne Hotels, es erinnert eher an ein Apartment Haus. Würden wir nie wieder machen. Die Müllabfuhr am Morgen um 7:00h macht viel Krach sowie die Motorrad Fahrer die direkt am Eingang vor und abfahren. Das Hotel hat ein Tauben Problem.

Positiv:: All the services and helpful staff. Fabulous views from everywhere. Amazing breakfast.

Negativ:: Only complaint was noise from a nearby nightclub till near midnight. But I guess the hotel can’t restrict this.

Negativ:: The hotel had piping problems and we didn’t have water from 4 to 9 pm.

Positiv:: I really enjoyed the lounge one night when the singer was there. Sadly we went back to the lounge the next night (Friday) and their was no entertainment.

Negativ:: The concierge service was a huge disappointment. Actually to be honest it was the worst concierge experiences I have ever had. Firstly, we asked the gentlemen if he could recommend any tours, specifically boat tour to the Cassis area. He checked a brochure he had and advised that there was no tours available on Fridays and that there was not much available. (Luckily, we walked the 1 km to the port and discovered a couple of tours and promptly took one !) . Earlier the same day, we had arrived later in the day and asked the concierge to recommend an Italian restaurant close by because we were hungry and are vegan and find Italian easy to accommodate. He told us there would be nothing open at that time as all restaurants are closed. The only option to be found was The Queen Victoria pub. We walked to the pub, (which was closed in the kitchen), and then found MANY restaurants open for "continued service". Again, was completely shocked of his general overall lack of understanding of the area. The following night, we asked the woman on duty to recommend a Thai restaurant we saw on the tour bus earlier in the day. She did not know it. Did not understand the tour route. (Despite the bus coming past the hotel 10 times a day). I eventually found the restaurant in front of her myself, (located 1 km away) and she said "oh well I don't know I have never been there"). In the end she could not help us in anyway at all. Told us the only other option was a restaurant that I later questioned her about because it turned out to be a buffet. She agreed it was a buffet. (We had previously explained we were looking for a very very nice restaurant.). In the end we found one, located 2 km away on a spectacular street with allot of fine dining options available. I was so frustrated with the concierge services, because they had absolutely no understanding of what was around them. WORST concierge service ever.

Positiv:: Die Lage war super! Tolle Aussicht über den Hafen.

Negativ:: Wir hatten extra ein Luxuszimmer gebucht. In einem 5 Sterne-Haus erwartet man jedoch zumindest einen gewissen Standard und keinen versifften und ausgefransten Teppichboden.

Positiv:: Loved the view of the harbour at breakfast

Negativ:: There was nothing I didn't like

Positiv:: Excellent location (essential), excellent breakfast. Very friendly, helpful staff.

Negativ:: The duvets were very heavy, and the shower leaked constantly, which meant the floormat was soaked through before we had used the bathroom. I liked the fact that there was a swimming pool, but it an odd shape and very shallow at one end, so difficult to swim lengths.

Positiv:: We were upgraded to a suite which was amazing. The staff at breakfast were really friendly. Gabriella did a fantastic job. The desserts at the hotel were great.

Negativ:: Our bill was completely wrong and had a few things that were added that we hadn’t used. Once they admitted fault they sorted it out quickly. But their initial response was that we were wrong in our assumption.

Positiv:: Tolles frühstück, tolle lage mit bus sehr gut zu erreichen. Wellness auch gut. Küche top!

Negativ:: Mein zimmer war auf der hinteren seite, dort ist es zu laut!

Positiv:: Modern, with great view restaurant, near to main attractions

Positiv:: Die Lage ist top. Wohl die feinste Adresse in Marseille. Nur wenige Gehminuten zum alten Hafen, wo das Leben bis spät in die Nacht tobt vor hunderten von Bars, Pubs und Restaurants aller Art. Von preiswert bis gehoben.

Negativ:: Rühreier, Würstchen und Schinken sind nicht mehr ganz so heiß, wenn man nicht früh zum Frühstück kommt. Ansonsten gibt es nichts zu kritisieren. Schon gar nicht im Sofitel "Vieux Port".

Positiv:: This hotel was more than we were expecting for a costal French town. The inside was absolutely chic - super clean, amazing big bed, awesome shower, and a great view! The only con was that it was a bit of a walk from the main areas. Totally worth it though!

Positiv:: The location, view from the hotel and room space The check in , hotel staff was very helpful and although we came early did the effort to arrange a room

Positiv:: A great place for trips around Marseille, next to bus, tram and metro stops. The port is nearby Nice service. Delicious breakfasts. Nice room.

Positiv:: Spacious room. Staff are friendly and try to do their best.

Negativ:: Made this booking a long time ago to celebrate my birthday. We had stayed before and liked the hotel very much. We arrived from the airport at around 9 pm to find there were only twin beds available even though we had requested a double. We were given an ‘upgraded’ room with two singles - ok, so that happens. No big deal. Arrived to find a welcome card in the room addressed to someone else (maybe he got our double bed?). Also a plate of snacks for the mystery guest that looked like someone had tasted and then left. The shower ceiling was mouldy and the drains didn’t work properly. Worst of all was that the room was so noisy (street noise) we only slept between midnight and 3 a.m. I could put up with the room change and even the mouldy ceiling but really - you pay to SLEEP in a hotel and we just didn’t. Really disappointed with our stay.

Positiv:: Excellent breakfast, perfect location, staff very friendly.

Positiv:: Sehr gut eingerichtetes komfortables Zimmer. Die Nähe zum alten Hafen. Es gibt tolle Cafes und Restaurants in unmittelbarer Nähe. Parkgarage ist leicht erreichbar (2 Minuten)

Negativ:: Im Bad war an der Decke eine Tropfstelle.

Positiv:: The new renovated rooms and a very large ones

Negativ:: Nothing

Positiv:: Ansonsten alles top. Wir haben uns stets sehr wohl gefühlt. Lage direkt an Bushaltestelle (Nr. 55, fährt zum Vieux Port) und Straßenbahn. Zur U-Bahnhaltestelle Joliette nur ein paar Schritte. Vom Flughafen praktisch mit kostenlosen Shuttle bis zum Bahnhof Vitrolles (ca. 8 min), dann für unter 6 Euro Zug bis Marseille St Charles (ca. 20 min) und dann entweder zu Fuß oder mit der U-Bahn. Supermarkt gegenüber Kathedrale in Laufweite vom Hotel.

Negativ:: Die Auswahl beim Frühstück wurde über unseren Aufenthalt weniger (z.B. Berliner Ballen, Schinken fehlten im Gegensatz zu Tag 1). Tomaten und Gurken gab es nicht. Das Frühstückspersonal ist sehr engagiert beim Tellerabräumen - eigentlich gut, nur wenn man die Teller noch nutzen möchte, ist es irgendwann doch nervig, dies fünf verschiedenen Servicekräften erklären zu müssen. Hat aber immer funktioniert :-)

Positiv:: die Lage

Negativ:: Wir hatten noch nie so ein verschmutztes Eingangsportal bei einem Hotel gesehen - voll mit Taubenkot verschmutzt!!! in den vier Tagen, die wir dort verbrachten, gab es keine einzige Reinigung der Fensterscheiben (große Auslage) beim Eingangsportals!!! direkt grauslich - nicht einladend!

Negativ:: Die Minibar war extrem teuer. Muss das sein?

Positiv:: Die Lage ist super. Man kommt überall Füßlaüfig gut hin. Und das Frühstück ist top.

Negativ:: Die Größe der Toiletten Niesche ist zu klein. Für etwas größere Menschen ist die zu eng.

Positiv:: Clean comfortable bed. Nespresso coffee maker in the room. Centrally located. Very nice Batman. View of the street.

Negativ:: Not much help at the front desk when asking about sights to visit and in general, the front desk people seemed aloof. Room had a terrace but the window is sealed shut so unable to use. Window/door in the room wouldn’t close tightly so there was traffic & siren noise.

Positiv:: Die Lage.

Positiv:: Everything was impeccable. Best breakfast ever

Positiv:: Really nice staff and convenient location, they have an arrangement with a garage right next to them which is quite convenient and fairly priced.

Negativ:: At night the surrounding area is a bit dark and might feel unsafe; however, the hotel entrance is well lit.

Positiv:: Has a small gym with dumbbells, elliptical and treadmill. Our room had a fully stocked kitchen with stovetop, no oven, with all the dishes, pots, silverware, utensils required.

Negativ:: The area around the hotel does not feel safe. One block from the hotel, there was a park. In the park there was an area where young adults congregated around a used couch perched under a tree. Off of the walkways which lead to the hotel, there are smaller side walkways in which various people congregate at night. Nothing happened to us, but it doesn't feel safe.

Positiv:: Good location about 10 minutes walk from the old port and about the same from the main rail station. There is a metro station (Colbert) directly opposite the apartments. Staff were friendly and professional. I requested an apartment on a high floor away from lifts and my request was met.

Negativ:: Bathroom not well designed and the separate toilet was really small.

Positiv:: Wir waren dort auf der Durchreise für eine Übernachtung mit einem Baby und einem Kleinkind. Ausstattung und Lage prima. Das Zimmer an sich ist ein wenig in die Jahre gekommen und wurde durch moderne Accessoires und Farbgestaltung erfrischt. Für unseren nutzen war es vollkommen in Ordnung. Sehr freundliches Personal und öffentliche Tiefgarage nebenan sind auf jeden Fall als Plus anzusehen.

Positiv:: die Lage in der Innenstadt und die Parkmöglichkeit nebenan

Negativ:: Der Ausblick aus dem Zimmer in den Hinterhof. Absolut Assigegend

Positiv:: Die zentrale Lage. Alstadt und alter Hafen sind zu Fuß zu erreichen. Die Parkmöglichkeit unmittelbar am Hotel.

Positiv:: Die Zimmerausstattung war zweckmäßig, es ist alles da, was man benötigt. Sogar ein Bügeleisen war im Schrank. Die Größe ist ausreichend. Das Bett war sehr bequem. Das Zimmer verfügt über eine komplett ausgestattete Küchenzeile inkl. Kapselmaschine und Wasserkocher. Das hat mir sehr gut gefallen.

Negativ:: In einem Zimmer (Nr. 609) gab es eine Geruchsbelästigung, die vermutlich aus einem der Abflüsse stammt. Vom Balkon blickt man in den Innenhof, auf dem sich Müll der dort lebenden Obdachlosen türmt.

Positiv:: Fussläufig zum Bahnhof und zum Hafen. Sehr hilfsbereite Mitarbeiter. Helle, saubere, moderne Appartement.

Negativ:: Marseille ist riesengroß, laut und etwas rauher. Und die Unterkunft halt mittendrin.

Positiv:: Fitness center

Negativ:: No cleaning or bed sheet change, Breakfast for 9 Euro with bread from day before and only sweet spreads plus coffee. You pay extra for even an extra bottle of water.

Positiv:: Very good location , close to the port and central main streets, about 10 minutes walk to port and main commercial streets . Parking at location against cost. Very close to public transport; tram, bus and subway.

Negativ:: Breakfast minimal choices for 9Eur and we didn't took the breakfast at location. Rooms are cleaned only from 7 to 7 days so our room wasn't cleaned during our stay even if we stayed there 5 nights. our balcony was over a lateral very dirty and smelly street which during the night was the residence of homeless people. In the morning we couldn't open the window even at the 4-th floor.

Negativ:: Felt a bit uncomfortable walking around at night with a young family

Positiv:: The location of this Staycity was perfect; within walking distance of the train station and a spit away from the heart of Marseille and the old port to which I walked at night very safely. The staff were so helpful in recommending good restaurants and from the time I set foot in Staycity, the welcome was warm and friendly. Breakfast provides a wide choice of options after which one should hit the road to explore all the culinary delights and winding streets of Marseille.

Negativ:: I can't think of anything I didn't like. I got so comfortable I forgot my jacket on the back of a chair in the cafe section. By the time I realised this, I had already arrived at my next destination, five hours later and on calling to inquire if the jacket had been found, the staff had already located it and put it aside in readiness for my return to collect it.

Positiv:: Super Personal!

Negativ:: Die Lage

Positiv:: The room were clean, nice decoration, air conditionning and staff very friendly. The breakfast was super tasty and the restaurant room is very roomy. Perfect experience for Marseille!

Positiv:: Rooms and interior design Attention to detail when it comes to functionality ( plug sockets just where you need them )

Negativ:: Location looked a bit rough driving up to Hotel

Negativ:: Breakfast too expensive

Positiv:: Sehr freundlich

Positiv:: The vibe

Negativ:: More facilities - gym and pool

Positiv:: Good location, super cool place and clean rooms

Negativ:: Nothing to complain

Positiv:: A very smart and trendy hotel with pleasant reception, rooms, restaurant and bar. Across the street is a small bakery and open air cafe/bar. Good location.

Negativ:: Everything was very nice

Positiv:: Fun and original concept, clean, comfortable bed, modern clean bathroom, everything we needed was there, including parking. The air conditioning worked well and the room was quiet at night.

Negativ:: Neighbourhood wasn't very nice, especially coming back at night walking from the port, carpets in the corridors could use more regular vacuuming

Positiv:: Beautiful bar and chill area

Negativ:: was travelling alone so it was expensive at 100 euros a night

Positiv:: Beautiful room, great view and decent lighting.

Negativ:: Barely any storage room, no minibar.

Positiv:: Room was clean. Tv/ WiFi was great Free movie selection! Great shower!

Negativ:: -No fridge in the room. -Pillows were not comfortable. -

Positiv:: Die Lage ist hervorragend, das Personal ist sehr freundlich und freundlich und das Zimmer war makellos und komfortabel. Wir zeigten uns direkt, als das Wetter schlecht wurde, und der Angestellte an der Rezeption bot uns Sonnenschirme an, wann immer es regnete. Es ist ein tolles Hotel für einen Wochenendtrip, da die Einrichtungen großartig sind und man ohne viel Aufhebens bleiben kann. Das ein- und Auschecken ist einfach, und es gibt mehrere Parkhäuser mit Hotelrabatt in der Nähe.

Negativ:: Das Zimmer war kleiner als erwartet, aber komfortabel.

Positiv:: Great location

Negativ:: Room was very small

Positiv:: Was clean and very well located. Places were close by to go to. Breakfast however was not a huge highlight. Lacking in this area. Otherwise l, good.

Positiv:: Spitzen Lage

Negativ:: Wolldecke im dritten Bett

Positiv:: Great location

Negativ:: Nothing

Positiv:: Great location, very accommodating staff

Positiv:: Location

Negativ:: Our main lights weren't working and couldn't be fixed during the stay

Positiv:: Proximity to eating places and entertainment

Negativ:: We found the odour in the room was offensive it smelt like extremely strong urine coming from bathroom or toilet areas. 1 of us has lung and heart problems and we are very careful with cleanliness because of it. Dust had settled on the wall in the toilet room.

Positiv:: Cute little hotel in the center of all. Front desk (almost certain her name is Christine) was very helpful. She confirmed our tour and made excellent recommendations of where to eat and visit... always with a smile. Made the difference in having such a pleasant experience.

Negativ:: Rooms do not have an iron board or iron :(

Positiv:: Die super Lage am Vieux Port ist das herausragende an diesem Hotel. Die Aussicht aus einem Zimmer in der 5. Etage ist sensationell. Das Frühstück hat für französische Verhältnisse eine gute Auswahl zu bieten. Klimaanlage in den gemütlich, kleinen Zimmern, für einen Citytrip alles perfekt.

Positiv:: Wir waren schon oft in diesem Hotel. Die zentrale Lage ist optimal. Somit ist alles sehr gut erreichbar,Metro direkt vor der Tür.

Negativ:: Zur Zeit ist es sehr laut, da direkt vor dem Hotel eine große Baustelle ist. Man hätte mit einem Preisnachlass entgegen kommen können.

Positiv:: Die Lage des Hotels ist sehr gut. Abends um 21.30 ging der Feueralarm los - unsere Kinder waren natürlich in heller Aufregung. Das Hotelpersonal hat sich sehr ruhig und kompetent verhalten. Es stellte sich zum Glück als Fehlalarm heraus.

Negativ:: Die Betten waren sehr weich. Im Bad fehlten mir Shampoo/Conditioner.

Negativ:: Sehr schlechte Park und Auslademöglichkeiten

Positiv:: Sehr gutes Hotel gleich am Bahnhof. Immer wieder gerne.

Positiv:: Frühstück typisch französisch. Direkt neben dem Bahnhof

Positiv:: Sehr nettes team Sehr freundlich Sowohl rezeption, als auch zimmerservice und Frühstücks service

Negativ:: Milchalternativen beim Frühstück

Positiv:: Für unseren Zweck war die Lage optimal, gleich am Bahnhof für die Abreise.

Positiv:: Great position opposite station. Rooms cool and beds comfortable. Excellent breakfast. Staff very helpful and allowed us to store bikes in the hotel

Negativ:: Nothing

Positiv:: The front Office staff and manager was very helpful and went an extra mile to help us and arrange for a safe to be brought to our room. Excellent service and polite staff. Will definitely stay here again.

Positiv:: Breakfast was very good, also the location of the hotel. Garage was a little tight. Also would be good to have some toiletries and stuff in room.

Negativ:: see above

Positiv:: Two minutes from St Charles station. Spacious room. All clean and bright. Comfortable bed and pillows. Exceptional reception staff. Good breakfast buffet. Lifts work well. Room sound insulation excellent (no sound from the lifts which we were adjoining, nor from road or from neighbouring rooms).

Negativ:: One improvement at breakfast would be to offer as a matter of routine alternatives to dairy produce ie alternative ‘milks’ and yogurts. IHG need to reduce their CO2 and methane emissions.

Positiv:: the staff was great

Positiv:: Location and breakfast

Positiv:: So close to the station , Carrefour next door , breakfast included, ice bucket for champagne

Negativ:: N/a

Positiv:: Breakfast was fabulous, awesome coffee. Pastries delicious. Something for everyone. A great start to each day. The staff at the front desk were very accommodating

Negativ:: Nothing

Positiv:: Well located, spacious, clean

Positiv:: Poor breakfast based on price. Compared with other Novotel's very basic

Negativ:: No enough space on the from for car luggage unload, three cars only and no body control the time that the supposed guest parked there. No signs to get for Public Parking related to the Hotel.

Negativ:: Toiletries were not included in regular room service. I had to ask for it every time.

Positiv:: Perfect

Positiv:: Location is good, tram station just outside the hotel

Negativ:: Room Air conditioner is not effective or efficient Breakfast area is small and overcrowded

Positiv:: The location

Negativ:: My girlfriends sandals where stolen from the room. Overheard another person who had a dress "missing", unacceptable.

Positiv:: Eifach alles.. bestens gelegen für ein städtetrip..

Negativ:: Nichts

Positiv:: Geräumig, sauber, gutes Bett, Kaffemaschiene, separates WC..

Positiv:: Die kleine Küche mit der Kaffeemaschine.

Negativ:: Der Speisebereich war etwas eng.

Positiv:: Property is lovely and it had everything we needed. Rooms are quite big and roomy. Tram outside takes you to the Old Port and you have two shopping centres close by which you can walk to. Not many restaurants close by to get dinner.

Negativ:: Bathroom doors have cut out holes which we didn't like. Also not many places near by to get dinner from.

Positiv:: We enjoyed the breakfast. There was much variety and everything was fresh. The location of the hotel was good.

Positiv:: The room was super nice and fit 3 people very well

Negativ:: You need to get a tram and then a bus to get to the beach

Positiv:: Everything..very clean, comfortable and modern

Negativ:: Nothing

Positiv:: safety parking and free coffee

Positiv:: Friendly service. Nice and clean room, everything in order. We liked the area as well: peaceful, with good connections.

Positiv:: We did a great week-end... It's excellent

Positiv:: Die Zimmer sind groß und großzügig ausgestattet. Das Personal war freundlich und hilfsbereit

Negativ:: Der Balkon war schmutzig, es gab sehr viel Vogelkot dort, und die Außenleuchte war defekt.

Positiv:: Die Lage ist günstig zu Metro und Bussen, max. 5 min, alles fährt sehr häufig. Zimmer zum Innenhof sind sehr angenehm und extrem ruhig, mit Balkon, einfach, aber ausreichend ausgestattet, komplett mit Küchenzeile incl. Spülmaschine. Das Frühstücksbuffet ist für französische Verhältnisse gut, wird permanent nachgefüllt. Restaurants sind in Laufweite, besonders der Korse ist gut.

Negativ:: Die Gegend ist nicht attraktiv, steht aber auf einem völlig anderen Blatt, dafür gute Verkehrsanbindung und ruhig.

Positiv:: The location

Negativ:: The air conditioning it's very loud and noisy The sink is block need fixing

Positiv:: Das Zimmer war einfach aber sehr schön eingerichtet. Es gab eine vollausgestatte Küche mit einem kleinen Geschirrspüler. Bad und WC waren in gutem Zustand. Die Betten (zwei Einzelbetten in dem Fall) waren sehr bequem. Es hat eigentlich alles gepasst!

Positiv:: Good location near to city center, friendly hotel staff. Clean and well-equipped apartment + complimentary tea and coffee at reception.

Positiv:: Location, staff dedication

Negativ:: Breakfast poor

Positiv:: Room size, kitchen corner, helpful reception, location, clean.

Positiv:: The location was quite good, although evening walk from metro was always a bit creepy. Room was clean and we had everything we needed.

Negativ:: Super hard big pillows which caused quite a neck pain - there was no option to change. Also, some one receptionist was rather rude, the rest of the staff was nice and helpful.

Positiv:: Das Personal war ausgezeichnet!! Das Zimmer war komfortabel und schön.

Negativ:: Das Frühstück war nicht im Preis enthalten und das war sehr unfair ...

Positiv:: Das Personal war großartig, das Zimmer sauber, ruhig und geräumig und zu Fuß ließen sich viele lokale Sehenswürdigkeiten erreichen.

Negativ:: Es gibt keinen Bus oder Shuttle-Service vom Flughafen (das Taxi kostet 50E).

Positiv:: Great rooftop bar and restaurant! We really enjoyed watching the sunset and taking a swim after a long day of travel! Very friendly staff! About a 15 minute Uber ride from Cruise ship port!

Negativ:: None.

Positiv:: It has some style, more of a boutique hotel than a faceless chain. Loved the comfortable seating near the pool, big comfortable chairs/ sofas. Easy walk to a sandy beach too. 24 hour front desk was good as I arrived v late. When I arrived, the front garden area at night had a real wow factor. Hilarious cacti in the gents by the bar too. Made me laugh at the silliness. Room was nice and comfortable. Bar seemed reasonably priced.

Negativ:: Couple of minor things. Wouldn’t stop me going back in a heartbeat though. Service at pool area was a bit slow and inattentive. (I would have bought more drinks and maybe snacks had I been approached more) Outside felt ever so slightly in need of some maintenance. Nothing major, just weathering. Shower head was the wrong one for the fitting - water came out at 90 degrees into your face! Good water pressure and warmth but a weird angle.

Negativ:: breakfast has deteriorated a lot (was much better in the past, now you have no service, you go to a low quality coffee machine to get your coffee, you queue - one of the 2 machines was broken and never fixed during our week stay, no more local or fresh products, everything very industrial, and staff are not cleaning after clients, the patio is invaded by pigeons as a result...staff especially at the breakfast are not welcoming, the facility has aged and is not well maintained, we had bad sewage smell near our room. Overall the hotel needs to do some effort to stay at the level of a 4 stars, management needs to do something.

Positiv:: Great location near the old port. Great pool although it was out of order on last day which was disappointing.

Positiv:: Wir hatten ein Eckzimmer mit sehr schönem Ausblick u. a. auch auf den Vieux Port. Die Bar am Pool ist sehr ansprechend. Ansonsten alles gut zu Fuss zu erreichen.

Positiv:: We’ve stayed here four years in a row and it’s always been great - the rooms, the pool, the breakfast, the location are all excellent. It’s clean and comfortable and the food is good. It’s the perfect base to reach both the vieux port and other areas in Marseille.

Negativ:: Unfortunately this year the bar service was really poor. We waited sometimes half an hour for our orders and then they were often the wrong drinks when we received them. There was a big Johnson and Johnson conference on all week we were there and this clearly put too much pressure on staff - it was obvious they were understaffed. It was a real shame as it’s lively bar to sit and have a drink in but after a few attempts we gave up completely.

Positiv:: Frühstücksbuffet sehr gut, Style des Hotels sehr toll

Negativ:: Tauben beim Frühstück, Preis des Frühstücks

Positiv:: Nothing

Negativ:: Unfriendly staff

Positiv:: Staff, location and pool area very good.

Negativ:: Don’t bother with paying for a suite - it’s not a suite, it’s just a normal room with a very tired and stained sofa in it. Very overpriced and scruffy. You don’t even get access to the coffee machine without paying for it. Both showers didn’t work properly either.

Positiv:: The room was good. When taking a bath this morning, I couldn’t turn the shower off. Also no conditioner for the hair

Negativ:: We weren’t too happy with the main course of the market menu.

Positiv:: Location near center and near small beach. Nice and clean room. Reception staff professional and good.

Negativ:: Pigeons stoke people who eat at the terrace, walk all over tables. Do not eat outside. Staff at the bar/restaurant are unprofessional, slow. Wrong food served after ordering, 2,5hours lasted 3meals course to be served.

Positiv:: Bed was very comfortable and the bathroom amenities were good quality.

Negativ:: As we had few small issues, have been reported to the reception staff, we noticed that they were not really interested in sorting it out without spoiling our stay. When we enter in the room after checking in, we use to check if everything is ok and clean in the room. We found the jar of nuts from minibar open, so we brought at the reception straight away to report that it wasn't us who open it, but at the check out we had the charge for nuts on our bill. Secondly in the evening we wanted to make some tea in our room and when place water in the kettle, we felt a horrible smell from it. We reported and asked the staff from reception to be washed or changed, but when we returned to our room in the evening we found the same smelly kettle in the room. Called reception again to report and it took for them around one hour to replace it, without any call from reception to let us know that it will take some time to replace the kettle with another one. Apart of that in one of the mornings at the breakfast, the juice machine was broken and when we tried to make some orange juice it split over my cloths. Again staff was there seeing that, but without any reaction. Next morning (Tuesday) we came for breakfast around 9:30, the cantin area was looking very dirty: floor everywhere and no clean tables to seat and have our breakfast, we had to look where is the staff to bring us some cutlery. The hotel has a beautiful design and it is in a very nice location, but all these issues disappointed us and gave us the feeling that we were not welcome.

Positiv:: Comfortable bunk, interesting building, everything clean and well kept, helpful staff, handy for centre of Marseille, including Gare St. Charles.

Positiv:: Die Lage am Hafen ist gut. Alles fußläufig erreichbar. Das Personal ist super nett und hilfreich. Frühstück ist in Ordnung. Die Aufteilung des Zimmers ist super, untern Toilette und Dusche und im Zimmer eine Treppe hoch zu den Betten.

Negativ:: Check-in ab 14:30 wirklich spät. Konnte zum Glück dann doch früher auf's Zimmer. Nur drei Schließfächer in einem Zimmer mit vier Betten.

Positiv:: Perfect location close to the vieux-port, very near to many many restaurants, boat acces-points and near the marseille tourist information centre. Friendly hosts and a very clean practical hostel.

Negativ:: The shower was a little cold and you had to share the bathroom with your four roommates, which meant that sometimes you had to wait until it was no longer occupied. Breakfast in the morning was simple but good, I only thought it was sad that there were only "one-person" tables, not quite promoting conversation.

Positiv:: Lage am alten Hafen sehr gut. Zimmer bieten viel Platz und es sind auch viele andere Reisende unterwegs.

Negativ:: Ausstattung sehr sporadisch. In den Zimmern fehlen z.B. Haken zum aufhängen oder einzelne Lichter an den Betten. Frühstück sehr begrenzt.

Positiv:: Sehr gute Lage, sehr nettes hilfreiches Personal, Gutes ausreichendes Frühstück,

Negativ:: Nichts

Positiv:: Location in first district (1re arr). Just on the corner there is a libanese restaurant with take-away food. Try kefta and vegetarian kebab with tamboulé. Taste baklava. When going out of hostel, there's a nice view on Vieux Por (literally 1min to the port). Metro station is located 3min of walk from the hostel. It will take you to Gare Sncf within 3 minutes. Notre Dame de LA Garde is about 20min of climbing. Basically everything is close, as you live in the center. Comfortable bunk beds. Newly renovated rooms. I got dorm for 6. There were 2 bathrooms inside (wow :)) That was perfect. Plenty of space in rooms, lockers, electricity plugs. Newly renovated bathrooms Goood wifi. Kitchen is full of tools. You can cook, spend time with other guests, talk, watch TV etc. Big window in room. Luggage room. I left my backpack without any additional fees. :)

Negativ:: Very little choice of products for breakfast. Baguette, coffee, tea, cereals. Must clean dishes.

Positiv:: Really great value for money!

Positiv:: Good location

Negativ:: Old fashion

Positiv:: Staff was very nice, with great food tips, a nice 1st floor kitchen & common dining area, shower separated from toilets and sleeping area upstairs/not on the same floor.

Negativ:: Unfortunately got to the shower after every other roommate so had to deal with wet towel & underwear left drying in the bathroom. Wet/muggy and awkward.

Positiv:: The staff was very helpful especially after an slightly unpleasant incident. The room I stayed had a window in the roof which was a logical and cool idea.

Negativ:: The stairs to get to the rooms. It is hard to haul heavy luggage up and down the stairs. They have a luggage room which could help with having to haul the luggage up the stairs especially if you are staying one night.

Positiv:: Nice hostel perfectly located to Restaurants and tourist attractions. Comfortable beds and clean rooms, receptionists also friendly.

Negativ:: It ia not easy to get to know new people, unless they are your room mates or you meet them at the free walking tour. A bar, table soccer, or pool billiard could foster the get-to-know process.

Positiv:: Clean bed sheets and spacious room. Toilet and shower are separated. There are a simple Lounge and kitchen .

Negativ:: The female receptionist is not friendly and impatient.she introduced the hostel in a way of repeating video. The male receptionist is nice and helpful! no lift! In the room,beds are set in an attic,with a narrow and steep stairs leading to there .Bathroom and toilet are below the attic. breakfast is served in a derelict room like garage.

Positiv:: Good breakfast, location

Positiv:: The hotel is in a nice area easily accessible by metro and other transportation.

Negativ:: the staff weren’t friendly. Car park had to be parked in advance which we were not made aware of at booking.

Positiv:: Really amazing place! We had an upgrade during our stay and free bar because of our wedding anniversary! Personnel is really amazing and can help you in any situation. Room was very clean and soundproof. Parking was little bit expensive (15 eur. per day) but it’s still ok. Location also was very nice and convenient.

Negativ:: Room, personnel’s attitude, location.

Positiv:: Free water. Very tidy and comfortable.

Negativ:: No iron in the room.

Positiv:: It was clean and its staff was friendly, i really recommend this hotel.

Negativ:: Es waren Vorort keine Parkplätze vorhanden, selbst für zwei Tage nicht. Das habe ich noch nie erlebt.

Positiv:: Alles was perfect

Negativ:: Niets

Positiv:: Food good, air conditioning and next to the Muse concert venue!

Negativ:: Nothing really

Positiv:: Das Bett war super bequem (Kingsize-Bett) Frühstück war in Ordnung. Lage war super.

Negativ:: Sehr laute Strasse vor dem Hotel.

Positiv:: Good service, airco is perfect.

Negativ:: Shower water goes out to the room

Positiv:: Nice cafe, and The agents were very courteous.

Negativ:: Rooms lack privacy, location was hard to find, sink did not drain.

Positiv:: I booked it as it was extremely close to our trip objective and this was the only good thing... aaa.. and some of the staff was really nice trying to compensate... still, if possible, I'll avoid Marriott as a chain in the future... after such a "surprising" experience...

Negativ:: The last few years I've travelled a bit and this was the first hotel to claim the full payment at booking without option for at least partial refund in case of cancellation ... Initially they even cancelled my booking as they had "issues" with my card, the same used for re-booking though :)... We arrived late, as announced at booking and, athough booked for two adults and a child, the child bed was not made, no sheets, no towels for the kid - nothing - completely overlooked. The staff came with sheets and made the bed but forgot the towels and I did not even asked again -I was really expecting a different level of service. Then, the requested parking was also overlooked and I had to claim it - also it is across the street from the hotel, making it awkward to get kid's towel, among other stuff from the car in the middle of the night.

Positiv:: Staff professional and friendly. Nespresso machine with good amount of teas and coffees in room . Big comfortable bed.

Negativ:: Old elevator, no free bottle of water in the room upon arrival, pool lacking towels, room size on the limit, noisy airconditioning

Positiv:: Location was close to my needs

Negativ:: Room was a little tight - looked much larger in advertisement

Positiv:: Good location close to Trams, Metro and buses. Vieux-port easy walking distance. Great shops restaurants and atmosphere.

Negativ:: Access to pool through breakfast bar. Pool very small - just a small point, not an issue.

Positiv:: Comfy bed, great staff, well located, good Breakfast at extra charge. Very secure. Generally well kept.

Negativ:: Smallish double room ok for one but would struggle with my wife. Cracked crockery. Poor access to bathroom via a split door alongside the bed.Small shower with half glass, which ment a wet bathroom floor.

Positiv:: Central allowing easy walk to the city centre. Nice, clean bright hotel. Would stay again

Positiv:: Thé staff was wonderful ! I was with my baby - i came back to thé room with thé baby's bed ready - chargeur for m'y mobile ans super cappuccino in thé morning. Thé location is not thé best... But I was very happy when at 9 am on a sunday i needed a groceri store and I could find a Big one 5min walking distance from thé hôtel as well as ATM and pharmacie. Very convenaient. It was a great stay ! Thank you

Negativ:: Nothing except the location... 1 or 2 junkies but for thé Price and thé qualité of thé hôtel it was ok. Juste wouldnt walk at night with my baby.

Positiv:: Service Personal Frühstück Fitness Lage

Negativ:: Internetverbindung

Positiv:: Very friendly staff.

Negativ:: Small bathroom.

Positiv:: The hotel was comfortable and the staff were friendly, polite and helpful. Located just a short distance from the main tourist area and closer to the port/dock. Easy to walk and near to the tram and metro.

Positiv:: Staff was very nice and the hotel was clean and comfortable.

Negativ:: Location was close to metro but other reviews said it had good views and it did not.

Negativ:: Zimmer sehr klein Frühstück lecker aber Geschirr schmutzig

Positiv:: Breakfast was good with a good selection in the buffeft

Negativ:: Our room was a little on the small side.

Positiv:: Magnificent in every single way. I will come back, repeatedly if possible.

Negativ:: There was 1 less than friendly server, but everything else was so great, and the rest of the staff so amenable, I couldn’t care less.

Positiv:: Everything was clean Staff were nice Decor was incredibly arty and cool Pool area was nice with great views. Overall 100% id return

Negativ:: Breakfast 25 euros. Gym room bland.Only disappointing part of the hotel. Pool not heated & extremely cold

Positiv:: It’s position, the room, the decor was fabulous and the service was too

Positiv:: Excellent location, facilities, spa and gym, spotless condition.

Positiv:: Outstanding views Lovely pool

Negativ:: Food a little expensive

Positiv:: Staff could do more for you. No matter what their role was they were so nice and helpful. Facilities were top class.

Negativ:: There wasn't much. I thought more information about the place and facilities in the room for guests to read or on the TV would have been helpful. Eg times the restaurant and spa were open, menus, towels available at pool etc. All good stuff but helpful.

Positiv:: Alles super! Personal freundlich, sehr schöne Zimmer, sehr modern - wirklich schön, mein bestes Hotel in Südfrankreich!

Negativ:: Haken für Tücher in der Dusche fehlen, wäre super...

Positiv:: Ein Hotel mit allen Annehmlichkeiten.sehr zu empfehlen.

Positiv:: Die Ausstattung der Zimmer und das moderne Ambiente. Die Tiefgarage für das sichere Parken des Autos. Der Ausblick auf die Bucht. Das Frühstückspersonal war sehr bemüht - entgegen anderer Mitarbeiter.

Negativ:: Der Pool wurde an einem Tag für die Gäste ab 17.00 Uhr gesperrt für eine Veranstaltung der Firma Roche und die Hotelgäste wurden erst um 12.00 Uhr mittags informiert! Das Rezeptionspersonal ist nicht sehr freundlich und auch nicht sprachlich nicht so gut

Positiv:: Sehr moderne Einrichtung und strandnah.

Negativ:: Für Ausflüge in die Stadt ist die Lage des Hotels eher suboptimal. Die Zimmer sind nicht gut isoliert, sodass wir in der ersten Nacht von einem Event im Restaurant (Außenbereich) wach gehalten wurden und öfter ein „poltern“ durch Stühle rücken o.ä. hörten.

Positiv:: Gute Zimmer, angenehme Grösse. Soweit sauber. WC Türe kommt praktisch am WC an, mühsam hineinzukommen. Personal nett, ausser an der Bar beim Pool. Hotel ist zu weit weg vom Stadtzentrum. Frühstück sehr gut, sehr teuer

Positiv:: Lake of staff

Negativ:: Services