Extended Stay America New Orleans - Metairie

I liked that it had a kitchenette area.

The room had a smell as well as roaches. I also lost my Apple Watch here and instead of someone taking it to the front desk, they stole it. ( I tracked it). I was also double charged by extended stay and would never book here again

Location, pet friendly

bed was not leveled on floor. I was on the 3rd floor & the person above my rm on the 4th floor walked soooo hard, i thought they were going to come thru the ceiling, verrry hard to sleep.

Location

Elevator did not work. Roaches in the room Refrigerator did not work. No toilet paper in room

elevator broken , they put me on 3rd. fl. with my bum knee

There was nothing that I enjoyed about my experience at this hotel.

I got insect bites as I slept; the water was cold; room had a strange smell; the elevator did not work because someone crashed into the building, and I had to walk to the 4th floor; when I complained to the desk, the clerk dismissed me and did nothing.