Hotels in Montego Bay

Positiv:: The rooms were nice the staff was great overall 5 star

Positiv:: The hotel is wonderful and the staff is great - food and drinks were top notch also! Highly recommend -

Positiv:: Loved the restaurants and food..staff was excellent and very friendly.. hotel was very clean. I am very happy we chose the Hyatt Ziva. We can't wait to get back.

Positiv:: The food was very good, rooms and view were excellent.

Negativ:: The only complaint is the music went on a bit later in the night. Not terrible, but since I was there for business, I didn't get as much sleep as I would have liked.

Positiv:: Die Zimmer waren nett das Personal war insgesamt super 5 Sterne

Positiv:: Great place to visit, very humid this time of year, but still good place to get away.

Positiv:: Wonderful staff, very helpful, professional. Facility is fantastic.

Positiv:: The rooms and the food at Horizons was great. Check in was nice and easy. Arrived early and was given a room right away.

Negativ:: Gift shop overpriced and was charged double for my purchase. The bottle said $8.00 and was charged $14.00. The same bottle at the airport was $7.00. I purchased 4 bottles from the resort.

Positiv:: Beaches are nice.

Negativ:: The service was horrible. There were never towels in the room, or by the pool/beach. You wait FOREVER if you ask for anything. The staff is friendly but incompetent. The food is horrible. I couldn't wait to get home. The air conditioning in the hotel did not work in the hallways, it was sticky and humid. Just go to Mexico, same beach but with much better service and food.

Positiv:: I love everything about this hotel. The rooms were clean the property is just breathtaking. If you plan to visit try the French and Brazilian restaurant. The experience was worth it. I will definitely visit again. The staff was very friendly.

Positiv:: I enjoyed the beautiful water,clean beaches, very friendly accommodating staff, excellent facility, easy access great food.

Positiv:: The staff was very accommodating.

Negativ:: Property is starting to show its age in some areas. Food was ok, but nothing had a wow factor. Rooms were comfortable and the pool/beach area was top notch. Entertainment was ok. Wish they had a craft beer. Red Stripe gets old fast. Disco was just that. Disco. Other all inclusive resorts have had a period of other types of music such as rock for a couple of hours each night which breaks up the monotony. Wifi was lacking. Had to sign on 3 or 4 times a day for some reason and this happened with all of our phones. Resort was pricey when compared to others.

Positiv:: I liked that there was was a game room and a lounge which both had billiards, darts, and foosball. There was a 10 minute intro to scuba offered in the swimming pool which I found interesting as someone with no prior experience. It was very casual and didn't require an appointment. There was also a one hour snorkel + flippers rental allowance each day and a small man-made reef on the edge of the swimming area which I would consider the best of the 'included' offerings. The 'Little River' restaurant which provided the main buffets had a good variety of options and generally tasted good. The staff was generally kind, friendly, and helpful, most notably at the front desk.

Negativ:: I found the biggest disappointment to be the overall cost to benefit ratio of the stay experience. To expound on the title: The property was decent but had several quality shortcomings that gave it an ill-maintained feel: The felt on the pool table in the lobby was gouged and loose, only about 10% of the pool cues had usable tips, the direction lights on several elevators did not function, and a wall-mounted lighting fixture in my room was only half mounted and hung at a strange angle. As for the food, I ate at the main buffet most of the time and tried as much variety as I could and though the food was generally good I didn't experience anything great. I also ate at the reservation-required Japanese Hibachi one night and the quality was notably lower than that of the buffet. I had a few mixed drinks at the bars every day and found that they were weak in alcohol, and the taste varied greatly with each bartender. Lastly, the 'all inclusive' label did not apply to most of the snorkel and scuba recreation (except what I listed in the pros) which I found a bit disappointing.

Positiv:: Staff

Negativ:: Internet should be free Not much activities after hours Taxi service on site was way over priced and when you reserved a taxi from off the property, it was a major hassle for them to pick you up. It would also be good if the hotel plays more reggae music around the facilities.

Positiv:: The pool was gorgeous. The entertainment staff and waiting staff were kind and friendly. The photography availability was a perk. The refreshment daily of toliteree was nice. The beach was smooth sand (no rocks like other two hotels, The Suites and the Grand).

Negativ:: Rooms on motion detector made for a musty smell and too hot to adjust to. Ants in room. No coffee available during day or night (not espresso).Biggest disappointment was pool closing at 7pm, beach dark at night. The 'all inclusive' was really just the food and drinks. There was no catamaran, surfing, or any water sports free aside from a kayak. You MUST know how to sail or pay a surprising $45 fee for lesson. Additionally, the Wi-Fi cost $45 for one device. This should be free. There's was not much to do on your own after 7pm at the resort, resulting in boredom. The food was better than other places I've stayed, but doesn't fit the bill for anything special. I'd suggest leaving the pool open till midnight, at least. Lights on the beach. Diverse activities daily (not the same). Also, the 'sound system' speakers were terrible.

Positiv:: The atmosphere and service

Negativ:: The variety of food was limited.

Positiv:: Perfect kid friendly environment with lots of activities for children. Childcare services

Negativ:: Food was average. Not enough selections. My husband and I stayed out late 2 nights and could not find any food or drinks anywhere on the location when we got back. We were told that it is non-existent after 1am which diminishes the whole point of being all-inclusive. No mini bar in the room. Not even complimentary soda or bottled water in the refrigerator.

Positiv:: We had a very nice ocean-front room in an adults-only building with an adults-only pool and beach. Food was good and beverages plentiful.

Negativ:: Too much loud reggae music blaring at you all day. We found refuge from the noise at the adult beach; however there were many hotel guests smoking pot there. Building 7 needs some plumbing upgrades on the bathroom and quieter air conditioning.

Positiv:: Beautiful beachfront location, plenty of food & drinks and the staff were very sweet.

Negativ:: Having never stayed in an all inclusive...I didn't realize you had to make dinner reservations at the resort restaurants a day ahead. We didn't get a chance to go because if this. I think the staff should have been more informative about this on check in.

Positiv:: The place very wonderful overall, the staff are super n fun! The service given is beautiful, yet at times scripted in their response, but seeing new faces continuely may get old!

Negativ:: At times the buffet line was lacking... But understandable! The lack of the finer wines n liquor was sad, I would have paid for the higher quality of spirits if offered! The hassle to extend my stay by two days was a hassle at the front desk, yet online was easy to do, seemed odd. Free shuttle services to the airport would be nice for overall care of your customers

Positiv:: Close to the airport and the staff was very kind and cheerful. Food was delicious.

Negativ:: My phone was broken the whole trip. I asked from the moment we checked in and they had promised to fix it but never did. Couldn't call friends in other rooms and had to walk downstairs every time I needed something.

Positiv:: We got married at this resort through a cruise line last year. This year for our anniversary we returned. We had a king size bed with an ocean view. Loved the room! It was very spacious. Bed was a little too firm for us, but it did the trick. Also, the daily cleaning service of the rooms are VERY slow. From our 4 night stay they came once AFTER we went to the front desk to request that they come clean our room and change our sandy sheets. The all inclusive is nice, plenty of food. I give the nightly entertainment a B+. Loved the pool and bar area and there is an amazing spot to snorkel off the hotel beaches! Right outside the hotel, if you're up for a quick walk, there's shops and restaurants including margaritaville. We will be back.

Negativ:: Slow cleaning service for the rooms. Had to request a room cleaning and fresh towels because no one came by the end of our 3rd day. Buffet and food could be a little better, but it wasn't bad or anything. B+ for food and entertainment. A+ for room and beaches.

Positiv:: The staff members were great... the rooms were okay nothing too fancy.

Negativ:: I didn't like the food. The food wasn't great at all. The fact that it's all inclusive and you had to pay for wifi was another reason I didn't enjoy my stay. Overall the resort is nice but I wouldn't stay there again... I didn't eat much and I wasn't able to keep in contact with my family and friends because wifi was 5 dollars per an hour...

Positiv:: Proximity to the beach, friendly staff, and cleanliness.

Negativ:: The food is not all that great.

Positiv:: The food was lovely and the room was comfy. The staff was very courteous and very polite.

Negativ:: The food at the grill needs a little work. I visited there twice and in the two instance the food was badly burnt, not very sumptuous at all.

Positiv:: The food was excellent, staff was very professional

Negativ:: The smoking / non smoking areas need to be more defined especially for kids and people with respiratory problems.

Positiv:: The service staff was great and very helpful. The rooms were okay and comfortable

Negativ:: The food was very disgusting. They really need to ramp up the food service. No type of real Jamaican cuisine. They should compensate me for the awful dining experience.

Positiv:: Nähe zum Strand, freundliches Personal und Sauberkeit.

Negativ:: Das Essen ist nicht so toll.

Positiv:: Toby's Resort was a Great place. There pool was nice and they had a bar by the pool where the bar tender was nice I think his name is Paul... I forgot his name but there was a lady at the front desk named Shuncia and she was so awesome and friendly. Way friendlier than the other staff. Now don't get me wrong the other staff did there job but they didn't go out of there way to make conversation and help out like Shuncia. Our room was clean the air worked the tv worked they had some pretty good channels. And it was near by a gym where you can jog to the gym. I stayed for a couple days and it's my job to work out so for me the gym near by was excellent. The oxtail in the restaurant is really good. That was also great... Just overall good experience for someone staying some days in Mobay. Look out for Shuncia and tell her I said Hello! She's very helpful.

Negativ:: No complaints. Good overall.

Positiv:: Comfy beds, great food, friendly helpful staff and perfect location combined to make our stay most enjoyable. Well done Toby's Resort!

Positiv:: Excellent value, clean, friendly and helpful staff

Positiv:: My husband and I stay here every visit so this hotel is very familiar with to us and the neighborhood

Positiv:: Staff was nice. The place was clean. Close to all the shopping and eating places on Hip Street. All with in walking distance. Stayed one night. Price was right. Stayed there because i had an early flight out of Montego bay the next morning.

Positiv:: Clean rooms, working AC, cable television, and two pools. After spending 3 days in a rustic cabin in Negril, this place felt like heaven. Also, the location is within a mile of the airport which is awesome. We stayed for one night specifically because we were flying out in the morning and didn't want any hassle getting to our flight on time.

Negativ:: 1. I didn't like that the rooms don't offer wi-fi. The restaurant does, but that feature just comes off as a cheap ploy to pull more money out of their guests. Its 2015 and wi-fi in hotel rooms should be a standard for any hotel. 2. We booked through Kayak.com and the front desk didn't have our reservation on record. If I hadn't brought my confirmation number and customer service phone number for them, I'm not sure I would have been able to get in the door. Regardless, the staff were very nice and helpful while fixing the issue. My advice would be to book directly to avoid any confusion. 3. The hotel will set you up with transportation to local attractions (Rose Hall Great House, airport, etc.) for a price. After staying in laid-back negril for a couple days, we figured out the pricing scheme for taxis and immediately recognized Toby's quoted prices as a bit of a rip-off (nothing against Toby's, you'll probably see the same pricing at all hotels). If you're willing to actually talk/haggle with your taxi driver, you can walk 3 feet down the sidewalk and one will pull over and take you to the same destination for 1/2 of the price advertised in the hotel lobby. Rose Hall Great House - $10 to $12 (not $30). Airport - $8 to $10 (not $15).

Positiv:: Ausgezeichnetes Preis/Leistungsverhältnis, sauber, freundliches und hilfsbereites Personal