Staff was very friendly and helpful. Room was large and clean Beds were a little old. Uncomfortable. Pillows were very soft not supportive
Econo Lodge was very clean and close to the aquarium and Olde Mistic Village, which was wonderful since we have an 8 1/2 month old baby. They are also within a very short driving distance to the town. It was quiet in our room, clean, and spacious. Unfortunately, the bed was very uncomfortable and lopsided. :/
Love the location next to Mystic Diner for breakfast. Close to downtown Mystic; Seaport; and Aquarium. Had a very late arrival. Room was held. Woman at front desk very pleasant. Room was clean.
We couldn't sleep at all since the gutter was broken in front of the room and water was pouring down in front of the room. It was also dripping in the room.
Beautiful room with a couch! Bed was so comfortable that we slept in and missed breakfast. Excellant shower pressure! Wish breakfast ran later than 9am. No microwave in the room. Shower room with toilet was a bit tight getting in and out. Not very many TV channels and TV kept shutting off by itself after about an hour and half.
Loved the clean and spacious room. Bathroom was immaculate! Staff was friendly and very helpful too. Perfect getaway with my daughter. It can be tought to please an 18 year old girl but my daughter loved the Hyatt. The 2 of walki Misquamicut beach every winter and then spend the night at the Hyatt. Already looking forward to next year! Nothing. All was great!
view was nice, comfortable, clean, free wireless, but there seemed to be a limit on number of devices? we ordered room service and it was late....not sure the eggs were eggs either, suspected they were egg substitute or eggs in a carton or some such thing. more creamers needed for coffee....television sounds travelled from neighboring rooms....would have preferred an included continental breakfast in the dining area.
Staff was super awesome
Mariah checked us in and I was blown away by the customer service she provided. She had an extra room available so she upgraded us, provided us with a few toiletries that we forgot instead if having to buy them in the store, and gave us free Buffett breakfast vouchers. She called the restaurant personally to book our dinner reservation (which we could have done ourselves but it was amazing how she just jumped in with "I'll call for you no problem") every time we passed the counter she greeted us by name and the most impressive part was when she called our room around 6 to see if we needed anything else before she headed out for the evening. I was just floored by her service and how genuine she was. I will recommend this hotel to everyone I know and will for sure be back again. Nothing.
Nice quiet hotel. Near the casinos but not too near!
Good breakfast, friendly staff, convenient location to casinos and RI beaches
The desk staff were very courteous and accomodating. The wait staff in the restaurant and bar were superb. The room was lovely. No view from room windows. Byop. Bring Your Own Pillows. The pillows provided were horrible; no support at all.
They had absolutely no record of my reservation booked through your website. i got nervous, they had also never heard of you, but the staff called your company phone number (England! i was surprised) and they were of course not open (7pm est) They did however find us a room and upgraded us to a suite w/jacuzzi at the rate listed on my copy of the reservation i printed off the computer. I was
Nice room layout, pet friendly, convenient to interstate, good breakfast. Location to town and attractions was not as depicted by site location at booking. Carpeting had sticky spots and smelled of dirty gym clothes. Poor soundproofing compared to other hotels we've stayed at, especially on this trip.
DVD players was available for no additional charge. Breakfast and light evening meal were also included in price.
The complimentary breakfast was extensive and the staff was diligent in keeping all of the offerings replenished. The suite was large and very comfortable. We would stay again in the future
I like the fact that it came with everything I needed ... kitchenette area, iron and board, even WiFi
The fact that this place is very clean and comfortable all throughout...makes me definitely want to come back. I travel alot and very rarely seen places like this. My room was very clean, we even had a nice sized jacuzzi in it.The fitness center was decent, and the full breakfast in the morning was completely AWESOME! One downside,10 min from the casino. .Nevertheless,its location is still prime. Only 3 min away from Mystic Seaport area. This is my first post about any property,i spoke with their staff,who are so nice,who make you want to come back. just had to say something, it was that good. 10 min from casino
Rooms were clean and very close to attractions. Nosie if you kept dehumidifier running.
Loved the easy access to everything in Mystic. Room was way too hot. Coud not shut the heating unit off.
Please write at least 15 words
The room was very large. We had a fridge and microwave, both of which worked well. Easy checkout from the room. Walls too thin. I could hear every word my neighbors said. Whirlpool was a disappointment. Jets in unusual places.
Rooms on the road side are noisy. Too close to the highway.No breakfast available.
Es kostete nur $60 für das Zimmer. Totale Veschwendung. Ungeziefer. überall. Flecken auf den Betten und Bettwäsche. Flecken auf dem Spiegel im Bad, die wie Blutflecken aussahen. Möbel waren kaputt. Ich habe keine Bettwanzen gesehen, aber ich weiß wirklich nicht, ob ich die vielleicht übersehen habe. Ich habe zu Hause alles ganz heiß gewaschen. ÜBERNACHTEN SIE HIER NICHT! Geben Sie lieber 20-30 $ mehr für ein Days Inn aus.
Comfort of room with fridge and microwave. Free HBO Not much left at breakfast if you came down after 9. And all the newspapers were gone both mornings.
For the price my wife and I really enjoyed the rooms and the breakfast. It was a short drive to the casino which we didn't mind at all too We're not picky. Everything was just fine
Very bad service by the housekeeping staff, beds were unclean
The room smelled awful. We had to buy a can of room freshener. The furniture was warn. They didn't provide any breakfast other than coffee. If you had a room on the second floor there was no elevator. Friendly and helpful person at the front desk. Good location close to the freeway.
Easy to check in/check out Our room was absolutely disgusting. Reserved a non smoking room and it WREAKED of smoke. The room was in terrible shape - we considered leaving and going elsewhere but after a long day of driving we didn't feel up to the task
remember your name, check and out was quick. Very knowledgeable about area.
Had a very small balcony to help with smoking Had bed bugs
It was nice that there was a frig and microwave in the room. The toilet ran and staff didn't fix it or offer an alternate room. The frig also made a tapping noise non stop. The noise between the two kept us up all night. The door handles were coming loose Sll over the hotel. The pillows were terrible. THE Poil area was carpeted and soaked. It felt gross under your feet. The hot tub wasn't very hot either. Breakfast was all frozen pre made waffles and pancakes and the cereal sugary stuff. The coffee wasn't good either.
The staff. Room had some bugs in it, water in the whirlpool was cold, breakfast was terrible very limited option and the floors always smelt like weed.
The bed was comfortable The hotel was old and needed a lot of upgrades to the building and rooms. Ceiling had water stains, carpet was grungy, the microwave was broken and would not stop ticking like a timer (super annoying), the a/c was loud and old. Cosmetically needed a ton of work. The pictures online were deceiving and made the hotel seem cleaner and more updated than it actually was.
Mold smell in hallways
Great value ,friendly service and a great Indian restaurant on site. Not a 5 star but definitely a great value.very clean and comfortable rooms with a modern look. Nice rooms!
Good price, good location, front desk attendant was courteous, room was a good size, plenty of room. Bathroom was small though and dated, good size refrigerator and small microwave. Not very clean, housekeeping isn't on top of things. Elevator was disgusting. Continental breakfast was a joke. Stale English muffins, bagels, toast and thawed eggos and 2 toasters, one cup of yogurt (not on ice), and 2 apples. Building is very dated. Didn't even attempt to look at the pool.
Plastic covers over the hallway carpets. Patches over the ceilings wall paper peeling. Key cards didn't always work. Fake balconys.
The sink is in the room not in the bathroom wich is un comfortable.
Breakfast. Bedding, shower curtain, and carpet smelled.
Es roch nach Zigaretten. Meine Freundin vermutet, dass wir Bettwanzen hatten, weil Ihr Bein von total zerstochen war.
in der Nähe der Casinos, Frühstücksbereich sieht sauber aus und das Frühstück ist von ordentlicher Qualität. Hotel müsste modernisiert werden, die Flure sind abgenutzt und nicht instand gehalten.Die Badezimmer sind nicht in Schuss. Geräte in den Zimmer sehen abgenutzt aus und sollten ersetzt werden.Die Betten sind in Ordnung, aber allgemein könnte die Sauberkeit verbessert werden.
The bed was comfortable The ice machine was out of order, the wall above the A/C unit was falling apart, no drink or snack machines, and I swear I saw a mouse!!!
Not much. Room was big. Smell, creepy people hanging around make it feel with a welfare hotel, breakfast did not include decaf coffee, fruit or protein (not even peanut butter).
Bedroom ok for the money, bathroom fan too noisy. Common areas dated, dirty and smelly; graffiti in elevator. Room key card neede re-programming each night of stay.
Nothing. Very ghetto, horrible smell in the hotel, the receptionist was yelling at someone on the phone, people in there were very trashy. So bad, I decided to go to the Hampton inn. Right down the street.
I did not like anything besides free parking on site. Dirty pillow sheets, and towels! They both still had makeup on them and hair. Lighting fixtures didn't work, beds were uncomfortable, carpet had stains on them. There was an overwhelming musky smell throughout the motel hallways and it lingered in the rooms. I have a strong feeling this place houses homeless families, and there was a bunch of loitering throughout the parking lot and hallways. The mirror in my room had graffiti carved into the wood frame. Ugh just over all a terrible terrible excuse of a motel. Very disappointed you would think a motel chain was decent, this place is just disgusting I felt cleaner sitting in my car after checkout. I only paid $52 for the night after taxes but even that was pushing it for this place.
only the location. I did not like the following: front desk service (keys ended up not working), no Do Not Disturb tag for the door, rm's smelled, rm's allowed to much light in, rm's mirror location, rm's pillows, rm's chipping paint. Traveler be aware!
very comfortable, clean room. Within close distance for shopping/eating. pool water was cloudy so we didn't go in. Disappointing! General upkeep of walkways, etc. could use some work.
location and customer service at the front desk. very nice people None
The rooms were clean!! and there were no stains in the ceilings like another hotel we stayed at in the area!! pool could have been a little warmer!!
Stuff was very unhelpful
This guest did not leave comments about this hotel.
It was close to Mohegan Sun and Foxwoods It is ok if you are just looking for a place to sleep Internet is terrible Somewhat run down, No Breakfast, If there was coffee was never told where it was. No local directory in the room. It seemed like a creepy part of the area and I could tell my wife did not feel completely safe. Price needs to be way less for a return
I did not like this motel. This is a dirty, tired motel and does not deserve a 2 Star rating.
This guest did not leave comments about this hotel.
The pool was great, perfect temperature. The front desk manager was quite rude when we called. If I hadn't prepaid I would have not stayed there just based on the phone call alone.
Location, quiet... Room was dirty. Little hairs on sink, pillow, sheets. Musty smell, dirty corners. Cobwebs in hard to reach places around furniture.
The room smelled musty. There was dust in the air conditioning unit. The furniture was old and beaten up.
Charming, old inn. Each room had it's own log for visitors to put an entry in just as they once did in 1771. Yet had all the benefits of the Residence Inn behind it, pool, free breakfast, etc. Was better than we expected. Nothing!
cool place, a struggle to get luggage up the narrow stairs, but it is a nicely refurbished ancient inn
Really cool room, got it on a off day at a low price. Don't listen to the complainers, just know that it's an old fashioned room going into it. Comes with a usable fireplace, great sunlight, also a free bottle of wine, cheese, and exceptional breakfast Nothing at all, great value.
The rooms were perfect and comfortable. The staff was great and very helpful.. Everything was great the kids enjoyed there stay..
Clean and met expectations for a chain hotel Restaurant was closed under renovation which we didn't know until we checked in. Not walking distance to downtown mystic.
Staff and location Restaurant being remodeled - but that's temporary
Close to I-95 Rug worn and fraying at doorways in room, bug in bathroom. No one at desk in morning to ask where continental breakfast room was.
We did not feel safe coming and going to our room. The parking lot was dark and the door was not locked. Anyone could walk into the building.
We do stay at 1 star hotels often. This was very poor. Dirty run down as though it was under renovation but not. The town building inspector should visit ASAP. If I had kids with me we would not have stayed They made a poor attempt to clean room. No towels and after the cleaned left our door wide open while we were away for day. It's like a run down college dorm Makes motel 6 look like the Ritz
The staff was friendly and we're trying to do their best. The bed was comfortable. It was raining, the lobby was leaking, and as I waited to check-in, 2 people asked for other rooms as theirs was leaking. Our rooms (we had 2) were not ready at 6:00 even though check-in was supposed to be 3:00.
Price / location Dated
Not enough lighting. There was no welcome guest book. TV did not have a guide, so you didn't know what channel or TV show was on.
the location to the highway and Foxwoods, check in went smoothly and the front desk staff was pleasant Where do I start? the hotel does NOT have wifi like described, curtains had holes in them, toilet was stained yellow, interior is falling apart, right bed lamp and telephone had no cords, pool had film, breakfast room was sketchy, wont stay again
The staff. We had a bedbug issue in our first room, we own a pest control business so it wasnt a big deal for us, we requested a different room and got it. Hotel employee was wonderful via phone while booking, she answered ALL of my stupid quest Only problem was we had to leave:)
Beds were clean Carpet was dirty and mold in bathroom
The sheets were stained and had hair on them. Our air conditioner did not work and when we attempted to run it a weird smell came from it. When we went to shower she shampoo and conditioner that was left for us was half gone. The towels although folded also had fair on them. It was if the room had been tidied but not cleaned. We were extremely disappointed!!