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Liebte die Anlage/ der Anlage. Sehr schön. Das Personal war schrecklich. Der Service war schrecklich. Das Zimmer war sehr klein.
Ruhig und ruhige Umgebung in einer kleinen Golfplatz Gemeinschaft Altmodisch eingerichtet. Der Fernseher war aus den 80er Jahren.
Room was clean and beautiful. Beds had feather beds, down comforter, down pillows. Beautiful marble bathroom had robes and and all amenities. Very generous with towels. Breakfast from wonderful bakery next door was included and they pour you a glass of wine on check-in. Rooms had coffee maker, and they deliver water and chocolate later in the day. Walking distance to all of downtown restaurants, etc. Free wifi & parking. It was just perfect. nothing! It couldn't have been a better experience
Went with wheelchair. Despite an old hotel, everything looked new, although maintaining the old fashion look, and barrier-free. Right restaurants on the block, right behind is the river with paved ramps and walkways, perfect for strolling in a wheelchair. Breakfast room service comes standard with the stay. Best wheelchair vacation.
The facility was beautiful, much more than I expected. The cook to order breakfast was a bonus. Room appeared clean at first glance, but I dropped something between the couch and needed to move it. The floor had a layer of dirt and there was food, clothing and all sorts of other stuff. The pull out bed and extra blanket in the closet were both soiled.
The free breakfast buffet was great. The managers happy hour every night was also very nice. The bed was decent The insulation between the floors is pretty poor. We could hear the people upstairs walking around. There was also some long-term stains on the towels that were in our room.
This place needs to update its heat/cooling systems. The whole hotel has to be on either heat or cool in order to get your room where you want it temperature wise. I will not stay here again! The first room that we were given was like a dungeon, all slate floors and it was cold and dark, our second room had mold growth in the shower. Please read above. The free breakfast was great and the hotel looks great, outside
The breakfast and manager's reception were a good value. Location is very convenient to the historical downtown, where the majority of the restaurants are located. It was a $6 uber ride most nights. The location is also very close to the highway, making it very easy to get to the wineries. They didn't vacuum the floors! On the second day, we found popcorn next to furniture that we hadn't used the first day, and we hasn't eaten any popcorn. If you want a king-size bed, you have to book direct. And be aware - they say they offer rooms with two queen-size beds, but they're actually full-size beds.
Much nicer than any other Embassy Suites that we have stayed at. Sevice was great. We had booked two double beds and when they didn't have that available, they resolved it by giving us two rooms.
Great place to stay! Stayed in a suite and the room was clean and large. Enjoyed the breakfast as well. Facilities were great, loved the pools and swans! Happy hour left something to be desired, but I can't complain about free alcohol and snacks. Parking was limited also but was never an issue
Beautiful Hotel!!! Breakfast was not well organized, i would rather pay for it instead
Room and breakfast. We were on vacation with our young children and while the facilities were lovely we could not enjoy them as pretty much the entire hotel allowed smoking exciting for one small outdoor seating area that actually included a sign 'designated for non smokers'. It really put us off returning to this hotel.
Location and included breakfast and happy hour. No individual AC units per room. Meaning the AC is the same temperature throughout the whole facility. Our room was a sauna and we had the worst sleep ever. We complained and were given a fan, but all that did was blow the hot air around.
Great customer service, beautiful courtyard and loved the complimentary breakfast. Ceiling was a little thin, could hear upstairs guests stomping around at 6am.
free continental breakfast, airline check-in kiosk, location, great staff
The lobby area/bar was inviting, clean and comfortable. We had a glass of Napa wine by the fireplace and ordered appetizers. The back patio was inviting as well! Just a nice set up. People who had been in the fitness room working out, very sweaty, came straight to the breakfast room to eat without consideration for others. Gross!
Good size room. Clean and functional. Common areas. Lobby and bar were very dark and uninviting. Looks like they may need a redo with some lighting. No bellman -- you're on your own with your bags.
The staff was very attentive and hospitable during our entire stay! A staff member greeted us at our car upon arrival to ask us for help and another member (RJ) turned on the fire pit for us when we were having a family lunch. My son gained a new friend. None
Hotel and rooms are nicely appointed first floor river view rooms have no view of the river
Very clean people at the front desk were very helpful and were to go and how to get they! Would say just a very quint place to stay if you are going to wine country
Bed was comfortable. They placed us in a room that was the first one by the lobby and restaurant. It was loud and noisy. The balcony overlooked right into the restaurant's outdoor seating, which was very disturbing. So the 2nd night, I requested a change. They placed in another room that smelled like hospital. I wouldn't stay here again with cost/reward not attractive.
I loved the bathroom, it has a very romatic setting. I also loved hearing the birds in the morning very peaceful. I would recommend that you offer a welcome wine and cheese infront of your fireplace area. That would have topped it off for me.
great value for your money subpar lobby
Hotel location is very good close to downtown riverfront and a quick walk to the oxbow market. The rooms are clean and very comfortable. The staff is very attentive and friendly. Nightly free wine tasting. They had smores kits available at the fire pit at no charge which was nice treat. I thought the shower was not hot enough and wish it was more high pressure
Decent room, most staff was very friendly Lost our reservation and ended up with a King + sofa sleeper instead of 2 queen beds. The staff at the restaurant seemed really rude.
The hotel is localized in a wonderfull place.Our room was at the river side,it was fantastic!! We didn't like the lack of room in the breakfast.
Schöne Lage Sehr komfortable Zimmer Pool zu klein für die Größe des Resorts Das Essen beim Hochzeitsempfang war enttäuschend Fleisch war trocken und Fisch war matschig
Tolle Lage Müll übersät Flure Die Aufzüge funktionierte nicht Weich klumpiges Bett Ameisen in Dusche Das Personal hätte Deut
I like the location of this property and the farmhouse design and vibe. The grounds are beautiful and the set up of cottages is really cool. Beds were quite comfy. Our cottage was poorly located next to the highway. Luckily I turned on the AC and the fan noise drowned most of it out. The cottage had several things that needed attention. Cracked tile, tons of scuffs on the walls, bathroom fixtures hadn't been wiped down and appeared dusty. Like a film of dust on the lotion dispenser is not ok. My husband and I asked to check in early and were not told that the room they had was a room with 2 full beds. We have two young kids and for 900$ a night, one king bed would have been nice. The staff at the check in were less than friendly or accommodating. I had to ask for water and they looked at me like that was a crazy request. A hotel of this caliber should offer water upon arrival especially on 90 degree days. Overall I was disappointed. I wanted so much more from this property and it just wasn't there. I likely won't return.
Frühstück / Verkehrsgünstig gelegen
schöner Ort zum übernachten. Unser Aufenthalt hat uns sehr gefallen. kein Zugang zu Wi-fi in Zimmer 7.
Schönes Zimmer für das, was wir brauchten. Groß genug. Schönes Bad. Gute Auswahl beim Frühstück. Fleck auf der Bettwäsche. Spinne im Bett. Seltsame Klopfgeräusche im Bad.
Sauberes Zimmer, gutes Pris-Leistungsverhältnis, Continental Breakfast ist gut
Standard Westin property. Good location for Napa Valley visit. Property seemed to be trying just a little too hard to be a super-luxury resort, but then came up short in delivery. Had to ask multiple times for items promised earlier. Front desk lost a package we left for another guest.
The rooms were spacious and I loved the pool area and the beauty of the facility. Being so close to the Silverado Trail was a bonus. It was pricier than it should have been.
The staff was very friendly and helpful in arranging a winery visit. Several of the "amenities" were closed or inaccessible during our stay. We were also placed in a room adjacent to the massive ac system which of course droned on during the whole of our stay, making it difficult to enjoy the balcony much less get a good night's sleep.
Schöne Zimmer mit Küche und Balkon, leider aber etwas klein. Schöner großer Pool sowie Whirlpool - familienfreundlich. Sehr zuvorkommendes Personal. Preis/Leistung, da die Studios zu einem Time Sharing Resort gehören sind sie relativ teuer für das, was man bekommt. Die Lage ist in einem Industriegebiet und man versucht, schnell die Umgebung mit Wein zu bepflanzen, damit es nicht so nach Industrie aussieht. Es liegt außerhalb von Napa an einem Highway, der manches Mal zu hören ist und es liegt gleichfalls an der Einflugschneise zum Napa Airport (allerdings nur kleine Flieger und viele Hubschrauber).
I'd say this is one rung above a motel, if that's what you're looking for and in Napa during high season this is your place. Staff was very friendly. Great location. Hair dryer was not attached to the wall (as it should have been, it was one of those hotel hair dryers) so it slipped all over the counter and overheated 3x while drying hair. Towels are old and ragged. Toilet seat was stained and old.
We arrive late and had missed the wine reception but the receptionist gave us 2 glasses of wine we could take up to the room. She then provided us with tons of information and recommendations. We took her recommendations and do not regret it one bit, for ashort stay in Napa I feel like we got the best of everything.
For being a no-frills type of hotel, I was very impressed. The staff was friendly and helpful, the hotel was very clean, the bed was incredibly comfortable and they even have a pool. Considering most visits to Napa include busy days wine tasting and evenings spent trying new delicious restaurants, I don't find that I need much more from a hotel than what the Napa Winery Inn has to offer.
The comp wine and cheeses apon arrival and breakfast was good. Staff was really nice. Nothing was all great value for your money.
Convenient location (in town would be nicer, but for the price it's hard to argue with a few minute drive). Large, clean room, good bed, excellent shower, lots of convenient parking. Really, nothing to complain about. Would stay there again without hesitation.
Room was a good size, clean, comfy bed. the staff, location, and value are excellent! VERY outdated decor, bathroom doors, and ac/heater unit. Upgrades would help lift the overall ambiance.
\coffee on the floor early am. very helpful staff. The small bed
I LOVED our stay at the Candle Light Inn. It is in a nice private location, close to Napa. The breakfast every morning was fantastic, the staff was friendly and helpful and the rooms were delightful. Truly a wonderful experience for my wife and I celebrating our anniversary in Napa. There is honestly not to much to critique. I guess if I had to nit-pick I would say the pool had some dirt in it from the surrounding trees. However, it was not enough to keep us from swimming and we weren't there because of the pool anyways.
We LOVED this adorable little b&b. So charming. Everyone was extremely nice. The room was so cozy and had a little fireplace. The breakfast was delicious and there was great attention to detail. Can not wait to go back for another visit and to rave about it to friends and family!
I stayed here for a couple nights with my boyfriend and we were blown away by every aspect of this b&b. It was very clean, beds were omfortable, toiletries were top notch. The daily breakfast is served in a wine cellar (along with their daily wine tasting from local wineries at 5:30pm). The staff is also super friendly. Hotel is 5 min from downtown Napa. N/A
The staff was wonderful and gave great advice for the best use of our time. The breakfast was much more than a traditional continental and the afternoon wine and cheese time was a nice addition. The noise from the road was annoying at times.
Liked the little extras like bottle of Hasl Wine and lavender spray. Great breakfasts and happy hours. Small room but nice and clean. A little noisy at night. Beautiful property but a little to close to highway.
The location is perfectly situation next to a lot of the nearby wineries which made it convenient, we even walked down the street to the Italian restaurant next door for dinner. The breakfast was pretty great with a lot of fresh fruit and pastries! The staff were very helpful. Our first room was small and had the tiniest bathroom and we were a bit underwhelmed by the pool (the pictures made it seem much larger).
We stayed in a king vineyard suite and it was absolutely beautiful! Our patio was steps away from the vineyard! The entire suite was perfect! The wine tasting at the hotel was great too!
Nothing Pool area and outdoor seating was completely under construction. No where to sit outside. Paid for a garden view room and looked at the parking lot. Very disappointed with stay. Complained to front desk and had small amount taken off our bill. Dirty and doors ro outside not secure.
Rooms are very clean but a bit tired - the basin in the bathroom was cracked and the extendable clothes line over thre bath was broken. The hallways are even more worn looking and dated but still comfortable place to stay.
We were Marriott rewards members and received very thoughtful care throughout the visit. Large, comfortable, clean room Location is good, but car-dependent. Napa downtown is a 10 min drive.
Excellent location and amenities. Grounds looked great. Room was well appointed. The hallway carpet could use replacing.
Ok for visiting wine country, but rooms facing the busy street should be avoided Location on busy street
The bed was incredibly comfortable, one of the best. Nothing. It was very nice, convenient to the local wineries.
Concierge was very helpful, friendly and accommodating. The front desk staff always took time to answer questions. Most unique part was the nightly wine tasting from local wineries. It was a great perk for your guests, and also a great opportunity for the local, boutique wineries to display their product. Win/Win/Win Traffic in area was difficult to manuever at times.
very friendly and accommodating staff. Very comfortable beds! walls seem pretty thin. Could hear the vacuum cleaner above us.
Dyan and my eyebrow attendant (I am so sorry I cannot remember her name) did a wonderful job for me. I am in process of moving to sf (from fl) and am considering having them do my nails, etc on a regular basis. Cleanliness of the room and the deal I received via one of the booking agencies on Trip Advisor. Charge for Valet parking is too high, especially considering I always walked over to my car and did not have the guys 'go get it'.
My wife and I stayed one night for our anniversary at the Napa Valley Marriott. It left a lot to be desired. We have stayed at various other hotels in the Napa and this one did not even come close. For starters, the walls are paper thin (to the point where you can actually hear people in other rooms blowing their nose). While we were there, two holiday parties were going on. We called the front desk to complain about noise at 11:30pm and were told that they could not do anything since the parties both paid a considerable amount of money to host the events. This hotel puts large gatherings ahead of individual hotel guests and for this reason we will not be back.
It's fine. Napa Valley planners prohibit too many hotels being built, so you really don't have much choice and there's no good "deals" anywhere. So, this is on the Southern side of the valley, and acts as a "gateway" hotel. I can tell you it is over-priced, but I guess that is relative. It's just crazy that you can find much, much nicer hotels in The City for half the rate.
Clean room and bathroom Front desk lady was a little rude. The furnishings, bathroom space, shower head were average in quality. I have stayed in a Best Western Plus before in Carmel, and it was a really great experience, furnishings were modern, bathroom was impressive. This one in Napa however, is not the "Plus" experience. It's essentially the same quality as a normal Best Western but at "Plus" prices. Also, the view out of our hotel was a wooden fence. We did have a patio, so we could sit outside and stare at the wooden fence. They offered "free" upgrades you could choose via text... but none of them were actually available. If no options are actually available, why offer them? Very strange, would probably not stay again.
Staff is excellent.... Friendly and helpful
We were given a room on the bottom floor right outside the pool and hot tub area. The walls felt like they were paper thin, as we could hear every single noise from outside, as well as the rooms above us. This woke us up several times during the night, and staff were slow to respond. Overall it seemed very overpriced despite the location. Next time, we would be willing to spend a bit more money for more quality and a more comfortable stay.
Location, comfort and cleanliness Nothing. Everything was just fine
Didn't care for the very high price. Way too expensive for a Best Western
Great location within walking distance of downtown Napa, the Wine Train, etc. Room furnishings are oddly cheap and modern, not in keeping with the era of the home. Hopefully the 2015 renovations will rectify this.
Beautiful, clean facilities in a quiet neighborhood that is close to - just a short walk, or even shorter cab ride- the nightlife of downtown. While our room was small, it had lovely, tall windows and an amazing Jacuzzi-style bathtub (complete with jets!). We were only there for one night and didn't get to take advantage of the pool or hot tub, but those looked great. The staff was personable, and not intrusive at all. We were greeted on arrival, and there were complimentary beverages and hors d'oeuvres waiting in the dining room. Like everything in Napa, it's fairly expensive for comparable quality in other locales. But I prefer to stay in hotels with personality rather than do the resort thing, and the White House definitely has that.