Hotels in Naperville

Positiv:: Steps away from the river walk And Naperville Settlement. Naperville is always busy and parking can be a challenge. The hotel has spaces reserved on the second level next to the entrance and upon entering you are immediately at the desk. All staff were very kind! Great place to stay! Walking distance to everything!

Positiv:: Very luxurious and clean. The bed was exceptionally comfortable as well. Would definitely stay there again

Negativ:: no major complaints at all. Service was great. They also had a really nice bar in the lobby.

Positiv:: Comfortable beds, spacious room, nice staff.

Negativ:: Hallways needed a bit more vacuuming, hard to keep up with the ice melt.

Positiv:: It was really easy to find right off the high way. Clean, spacious rooms, great for the money. Nice that there is food right close by and outlet mall not far either!

Negativ:: The shower pressure was really low. Had a hard time rinsing out my hair. And walls are thin, but nothing a little sound machine on my phone couldn't take care of. But would have been more annoying, had we been staying more then one quick night.

Positiv:: Nice location, friendly staff, welcoming lobby, free breakfast.

Negativ:: We have stayed at several Country Inn & Suites and this was the first time we have not had an enjoyable experience. The lobby was welcoming, with friendly staff and signature fresh cookies. However, the rooms are in major need of renovations. Our bathroom was horrible. There had been water damage, the door would not close no matter how hard we pushed it (I think because of the damage to the floor and door jamb) so no privacy when using the toilet or showering. The tub itself looked old and the enamel coating on the bottom was chipping. Upon trying to take a shower, I noticed a weird dark spot on the white shower curtain (fabric/cloth type, not plastic/vinyl. After looking closer and calling my husband in, we discovered our worst fear--feces. Beyond disgusted, we politely called the front desk and asked that they send someone up to swap it out with a new clean one. They were prompt and attentive, but did not ask if we wanted to switch rooms or offer any type of consolation for the situation. I wouldn't even expect this type of oversight for an economy/budget motel, let alone a $100+ hotel & suites establishment. My Country Inn experience has been tainted and unfortunately, I do not think we will take the chance spending our money on this chain again.

Positiv:: - Good value - Good housekeeping - Friendly staff - Includes breakfast and wifi - Adequate sized rooms and furnishings

Negativ:: - Dated materials and finishes - Breakfast ingredient quality and coffee are subpar - Maintenance of rooms a little lacking (non-working door deadbolt, caulking in bathroom moldy or missing, linens had holes in them, just feels worn and tired)

Positiv:: Nice place to stay. Gave kids a chance to swim. Large variety for breakfast.

Negativ:: Beware of the entrapment tactic in the rooms. Didn't realize water was not complimentary until husband already had a bottle. Wondering if the spare pillows cost as well. The bed was hard and pillows were too soft.

Positiv:: The staff was very friendly and the breakfast had a great variety.

Negativ:: There weren't refrigerators in the rooms, we later found out the day we were checking out you can request one but it was too late. It seemed weird there wasn't one already in each room. We had 3 rooms and one of them was really musty smelling.

Positiv:: Location & Staff were great and friendly!

Negativ:: The room was very musty smelling. I changed rooms and it was a little better but still musty. I would have changed hotels if I had to stay more than one day. There was also a full renovation being done on the outside of the hotel. they should change the HVAC units in the rooms.

Positiv:: Price

Negativ:: Value for money

Positiv:: Preis

Negativ:: Preis-Leistungs-Verhältnis

Positiv:: door lock

Negativ:: Too high Prices, No microwave, limited TV channels, small bath. NO BRIGHT LIGHT.

Negativ:: Slightly more expensive than I was looking for.

Positiv:: Needs updating. Caliber of people there not great. Staff was nice. Morning coffee little to desire.

Positiv:: Türschloss

Negativ:: Zu hohe Preise, keine Mikrowelle, die limitierten TV Kanäle, kleines Bad. Es gibt kein helles Licht.

Positiv:: Location, staff,comfort

Negativ:: More options for breakfast,

Positiv:: The breakfast was good (free!) and I liked the selection. The room was comfortable and had everything we needed, especially free WiFi. The staff was very nice and helpful! Great for those on a budget.

Negativ:: I was excited about the fitness center, but disappointed to find that it only consisted of a treadmill and exercise bike. The bike was broken and the treadmill's belt slipped so I couldn't run very fast because it was scary. Plus, I think the air conditioner was broken in that room so it was very uncomfortable to run. The air conditioner in our room worked great, but was very loud and woke us up a few times throughout the night. The location was tricky to find, and pretty far out from the city. Otherwise, it was a fine quick stay for business and I liked the price.

Positiv:: The staff was very friendly.

Positiv:: The clerk at the desk was very polite and gave me a 20% discount on my room after we showed her pictures of our room. I felt it should have been more but that was her offer.

Negativ:: The room was rundown and outdated. It was filthy, the bedspread when we pulled it back was moldy and gross. We had hand towels only to dry off with. Just not a pleasant stay. We would have went elsewhere but it was late when we checked in so just slept with sheets on and left early. Would NOT recommend this place.

Positiv:: The free high-speed internet is actually free and high speed. All you have to do for access is call the front desk and they give you the password. From my room I could also see five routers, so every room has a good connection.

Negativ:: The guy who checked in before me came back in because he was given a room that was occupied. When you sign in at the front desk they take your name, photocopy your drivers license, and have you write down your car's licence plate so they know who you are, a fairly standard practice, but handwritten at the bottom they also have "No guests, No visitors" I'm in town to visit friends and hang out, and they want us to tell my friends "Hey you can't come over to my hotel before we do anything, you're not allowed to be here." So my friend parked across the street to avoid getting towed. The trip was planned earlier that day, and I didn't care where I stayed. Apparently I should have. One of the first things we noticed when we got in our room was a sticker on the side of the television. It was a price sticker from Goodwill for $2.00. There was mouse poop in the side table where the bible is at. The bathroom was covered in hair and the drain for the shower was.... questionably functional, and missing a cover. The desk and TV stand are very old and half their handles have broken off. We're also not sure if there was a hidden camera on the front of the TV either, and spent about an hour trying to figure out if the little black bubble on the front of the TV was to receive the remote inputs for the cable box or if it was a tiny camera recording us. The room has very oddly placed power outlets. There's one behind the bed, one on the floor by the AC//Heating unit, and two in the far corner by the sink. I tried to plug my computer into one of the corner outlets and it blew the fuse. There weren't very many other people staying here, even for a Friday. Which is very fortunate considering how loud it is when someone else flushes their toilet. It doesn't seem to matter what room the other person is in, the sound just comes through and fills the whole room with overpowering noise. And despite how hard the water struggles to get through the pipes, the toilets still don't flush that well. The only thing I brought up when I was checking out was the mouse poop in the side table. The guy at the counter wasn't shocked, didn't care and all he said was "Okay." Nothing about getting it taken care of, nothing about them being so sorry that our room had rodent faeces in it. Nothing. The whole experience made me feel uneasy, especially the fact that our room may well have been bugged. I've been checking my account since I left just in case they try to charge me extra for something. I wouldn't be surprised if they try to claim that I damaged something so they can charge my card again. I would have checked my balance to make sure they didn't already charge me more while I was there, but based on how sleazy the whole place felt to me at that point I wasn't sure they weren't giving the free Wifi so they can monitor web traffic. TL-DR: You're probably being watched, mouse poop, no friends allowed.over, bad utilities, broken furniture, might have roommates.

Positiv:: Noting

Negativ:: No shampoo or lotion, soap as the size of small Hershey chocolate piece, no power outlets at desk.