Hampton Inn Chicago-Naperville

Loud cleaning staff

Positiv: Overall the stay was fine except for the loud cleaning staff. When cleaning a room they would allow the door to slam close anytime they would walk in or out. This happened all afternoon by multiple staff in every room. I suggest investing in a doorstop for each person to use to prop open the door of the room they're cleaning so the doors won't need to be open/closed multiple times.

Positiv: Staff was extremely friendly and helpful.

Negativ: We were in a non smoking floor of the hotel, yet there were several smokers on the floor. We had to pass them every time we went to the elevator.

pleasantly surprises

Positiv: When I checked in the staff was extremely nice and helpful. The rating for the hotel that I saw was 3 out of 5 stars so I wasn't expecting much but I was pleasantly surprised. The room was clean and beautiful. The complimentary breakfast was a nice bonus. I would definitely stay here again.

Negativ: The bed was a bit hard for my taste but the pillows and blankets made up for it.

Positiv: Front desk mgr was very friendly and fun. Room was clean, nice comfy bed.

Negativ: All was good.