Hotels in Narita

Positiv:: Great. It was much better than expected and better than big airport hotel we later stayed at. Very close to train station. The weather was turning warm and the comforter is much too warm. They need a lighter blanket. I was able to visit Tokyo Richmond which had shops and located in a great area.

Negativ:: Nice restaurant and very close to parks and train stations.

Positiv:: I only spent one night on my way elsewhere, and the location couldn’t be beat. It was about a 4 minute walk from Narita Station, which is only one stop from terminals 2 & 3. Great location for a weary traveler who couldn’t be bothered going all the way into Tokyo. The hotel was clean and modern.

Positiv:: Traditioneller Stil und öffentliches Bad. Fabelhafter Tempel auf der anderen Straßenseite.

Negativ:: Für mich ist es schwierig auf dünnen Matratze auf dem Boden zu schlafen.

Positiv:: schönes Zimmer. sauber und ruhig.

Negativ:: Das Frühstücksbuffet war nicht so gut. sehr einfach Optionen, wenig Obst Optionen.

Positiv:: Lage und kostenloser Shuttle Busse zum und vom Flughafen Narita

Positiv:: - Lage - Laden - Raucher Zimmer in der Lobby - Zimmer war überraschend geräumig für japanische Verhältnisse - Ramen Restaurant auf der anderen Straßenseite - Shuttleservice zum/vom Flughafen - Lobby war super sauber und modern

Negativ:: -Zimmer war veraltet (gegenüber der Lobby) - und war feucht und schimmelig / feucht riechend als wir ankamen -WiFi Signal war schrecklich.

Positiv:: Love how comfortable the room is,what did you see in web that is what you get,not like other hotel lie in the photos

Negativ:: I just didn’t like Is no free bottle of water,just bothers me too when I check in, the person in front of me have a 2 bottle of water gave from the counter. Maybe because they couple I don’t know.

Positiv:: Location near airport, friendly restaurant host, showing some signs of hope with renovated parts of lobby

Negativ:: Dated decor, moldy bathrooms, bad flourescent lighting, stuffy rooms, poor food, stern airport drivers, low-class guests, unsecure doors with no key cards and old fashioned keys

Negativ:: I didn't like that I had to pay for another room coz my kids are 17 and 15. when I checked In the host told me to get another room .. I have a 15yr old with special needs and the fact that he didn't understand that was beyond me. I also understand the language barrier. I didn't like I got split up with my kids and they are strict on who stays with whom. It was diffenatly a culture shock. We ended up staying somewhere else coz they were expensive. It would have cost me another thousands of dollar for another room.

Positiv:: Wifi was decent, hotel staff was very nice and the hotel was clean.

Negativ:: The room was smaller than any room I have ever seen, cruise ships have bigger rooms than here. I felt extremely claustrophobic and the pictures on here are extremely misleading.

Positiv:: Handy for airport

Negativ:: Rooms are basic, wifi slow and unreliable. One night is plenty

Positiv:: Great hotel and location. Staff was very helpful. Went out of their way to make my overnight stay awesome. They let me leave my backpack after i checked out so that i could explore the city.

Positiv:: It's 5 minutes from Narita's Airport.

Negativ:: Smelly room. Low quality linens. Solid rock mattress. Outdated. Air conditioner disconnected on purpose because Japan was in winter season, according to the front desk personnel. Pricey meals. I won't repeat it.

Positiv:: Closeness to airport and free shuttle

Negativ:: Did not find a bar or lounge open for alcoholic beverages in the afternoon after arrival

Positiv:: Der simple Grundriss und die Sauberkeit der Räumlichkeiten.

Negativ:: Die Gemütlichkeit des Bettes.

Positiv:: Best option if you have an early morning flight out of NRT. Very clean and safe. Not a fully authentic capsule hotel, though. There is no lounge or vending machines. Pajamas are strange; why not a more comfortable and sanitary jinbae?

Negativ:: Keep on keepin on

Positiv:: Wunderbar sauber, freundlich

Positiv:: nette Leute an der Rezeption. Kompetent und ein Lächeln auf den Lippen. Großes Zimmer. Bademantel. in Englisch gut Erklärung der Knöpfe eingedrückt) funktionierte ebenfalls alle im Zimmer. Der Bus zum Flughafen und kreisförmigen Bus sehr präzise. der Herr an der Tür sagen musst und vielen Dank!

Negativ:: Der Concierge (am Abend nicht viel Englisch sprechen. Die kitchensmell um Lift-

Negativ:: Staff wasnt much of a help when I needed info on buses. Had to drag every question out of them. Last time in this place

Positiv:: The economic value and location to Narita Airport was the main reason we booked a room at Narita Tobu Hotel Airport. The free shuttle transport to the airport was very efficient. The rooms were clean and quiet. It was convenient and economical for us to have a quad room for 4 adults. We did not eat at the hotel nor use any of the facilities. We basically used the hotel for sleeping and transport to the airport. It fit our needs perfectly.

Negativ:: We had difficulty connecting to the internet on our phones to retrieve our boarding passes online.

Positiv:: I found quite convenience to have shuttle bus for pick up from NRT to hotel, and also hotel to Aeon Mall. Hotel room is larger than average hotel room

Positiv:: 3 befs

Negativ:: Pay to get in the pool

Positiv:: Nettes Personal. Sauber. Viele Extras (Tee, Kaffee, Bademäntel, Bad Dinge).

Negativ:: roch es nach Rauch. Verwirrung bei Buchung reserviert. Klein für lange einen langen Aufenthalt.

Positiv:: The staff were very helpful, we almost missed our shuttle bus to the airport, and having a fussy baby didn't help. One of the guys actually went up to our room to remind us and helped us bring our luggage down while the receptionist came out to help bring our luggage to the bus, never experienced such amazing customer service anywhere. The hotel location is also very close to the Narita train station (less than a block), which is great. The room was small but cute, came with two sets of some kind of kimono and slippers. The electric outlet also woks with US chargers

Negativ:: The elevators were tiny for a family with many luggage, we had to make 2 trips to go up and down, because they couldn't fit the baby stroller and the luggage, but it's not a deal breaker.

Positiv:: Excellent staff even with us foreigners. Got to the hotel early and they took our bags from us. Got lost on the way back somewhat and was very very late getting tl the hotel. Found our bags in the room and staff awaiting us when we finally adequate it back. Refilled the hotel complimentaries and towels while we were gone every day.

Negativ:: Very very small room. But we expected as much.

Positiv:: I like the price, a good location next to the train station, the staff was friendly and the restaurant around Narita.

Negativ:: The rooms were kind of small but comparison to the higher price rooms in Tokyo its worth the price and not enough outlets to plug in my electronics,.

Negativ:: The pillows were too thin

Positiv:: Proximity to airport, price, quiet.

Negativ:: Somewhat dirty carpet, cluttered room.

Positiv:: Good wifi service. Hot water, tea, coffee, complimentary bath items.

Negativ:: Only one electrical outlet. TV remote wouldn't change channels.

Positiv:: It was older rooms but clean, and everyone was nice.

Negativ:: Our plane arrived pretty late but there is no shuttle bus after 7:50 pm. I didn't realize that it was pretty far away from Airport and taxi fee was expensive. Using train will be recommended.

Positiv:: Frühstück und Zimmer.

Negativ:: wirklich nichts.

Positiv:: Der Service war herausragend und hat meine Erwartungen umgehauen. Er war vergleichbar mit früheren 5 Sterne Erfahrungen.

Negativ:: Der Wasserkocher war verwirrend zu benutzen, und wurde nicht warm genug.

Positiv:: Todo

Positiv:: Sauber, schöne Landschaft und hilfsbereites Personal

Positiv:: Lobby war sehr schön. Das Zimmer war gut

Negativ:: Das Bad war sehr alt. Das Bad war 2 Sterne ansonsten ein schönes Hotel

Positiv:: Shuttle Bus zum/vom Flughafen und Aeon Shopping Centre.

Negativ:: Nicht viele Restaurants in der Umgebung des Hotels.

Positiv:: Transfer vom und zum Flughafen. Bus zum Busbahnhof Tokio war sehr praktisch. Das Personal war sehr freundlich und hilfsbereit. Toll für ein paar Tage.

Negativ:: Nichts

Positiv:: Nice American type room very large for Japan and staff was very friendly. Breakfast was on the expensive side at over $20 but the quality and variety of the food made it worth it. They also have a large bus that does runs to Narita airport.

Positiv:: All overall we had a pleasant stay at the hotel. The staff was friendly the rooms were very clean but a bit older. The hotel is a little far from shopping but it's nice and quiet. The only downside was the shuttle buses to and from shopping and the airport. The buses were not driven well and they had a strong odor. I would have no problems staying there again the staff was fantastic.

Positiv:: I stayed one night on my way out of the country and the staff were incredibly helpful and accommodating. The hotel is about a 30 min shuttle ride away from NRT Airport so budget your time carefully.

Positiv:: The front desk was very accommodating. We checked in and when he found out we were not flying out til 5pm, he gave us a late checkout no extra charge. It was a very relaxing stay

Positiv:: The hotel staff was very nice.

Negativ:: This is not an airport hotel. It is a long way from the airport. It was a 25-minute drive to get there after having waited half an hour for the hotel shuttle. In the morning, I had an 7:15am flight and the hotel shuttle to the airport does not start until 7am. The cab cost 40$.

Positiv:: Good location and breakfast had large selection with good quality

Negativ:: Room was not as advertised do not get stuck in the older wing of the hotel, was very old and run down, requested to be moved and was moved, staff was fantastic.

Positiv:: The free shuttle and in-room wi-fi. Very convenient to get from airport to hotel via the free shuttle at bus stop #16. Check-in was fast and efficient. The hotel was very quiet. There was a children's playroom although my child didn't play in it, nice to have.

Negativ:: Wish there was more dining options.

Positiv:: Die günstige Lage und sauberes Bett.

Negativ:: Das Zimmer war stark abgenutzt mit ein paar Haare. Das Personal könnte freundlicher sein.

Positiv:: Close to the airport, and to the town of Narita

Negativ:: Cramped room, overpriced buffet

Positiv:: Breakfast

Negativ:: Rooms are a bit too small and needs renovation to uplift its look. For the price you pay it needs such improvements

Positiv:: Asked for a non smoking room and that is what i got.Very picky when it comes to a room being clean and it was spotless, from the bedding to the bathroom to the floor. Great bus service to and from the airport that was important.Great value

Negativ:: Room a bit small compered to US standards , but very normal for Japan

Positiv:: Very nice sized room, and probably the most comfortable bed/pillows out of any hotel we stayed at while in Japan. Also had the best breakfast of any hotel we stayed at with the most diverse and tasty selection.

Negativ:: The room and hotel in general seemed to be a little "worn" around the edges. Things out of date/ scratched/ needing new paint/ etc., but all around clean and functional. Although the breakfast was delicious with a good selection, it was very pricey as well and without the IHG member discount would not have been worth the price.

Positiv:: The depth of bath tub. Because I am a Japanese...

Negativ:: They put some different type of pillows though, one of that pillow had stains without cover.

Positiv:: I liked that I asked for a non smoking room and got it. I appreciated the service and the buffet breakfast was delicious. Individually made omelette is a must.

Negativ:: They have wifi but it is not accessible from all the rooms. Lobby has it but this is not so convenient.

Positiv:: Breakfast was fine.

Positiv:: Shuttle to the airport

Negativ:: room smelled of mold. Most restaurants were closed. They charge a fee and a high one for Wi-Fi which is outrageous these days. Very disappointing experience.

Positiv:: Es liegt in der Nähe des Flughafens und ist kostengünstig.

Positiv:: Alles war großartig. gefallen hat mir vor allem die gemeinsame Ofuro. Flughafen Shuttle Service war auch großartig!

Positiv:: Schöne Lage in der Nähe von zwei Bahnlinien und Tempeln. Winzige Zimmer, aber für eine Person in Ordnung. Freundliches Personal. Es liegt in der Nähe des Flughafens.

Negativ:: Weit von Tokio entfernt. Schwer ohne Auto in die Stadt zu kommen.

Positiv:: Ich mag den Preis auf jeden Fall den Preis wert. Sauber und praktisch

Negativ:: Das Zimmer war sehr klein, aber sehr wenig bewegen. Hätte ich nicht zu haben in weniger eine England new Channel.

Positiv:: Unlike many of Narita hotels, it's right by Narita station, so that you don’t have to rely on holel' s shuttle bus to move around. Restaurant on the 1st floor is reasonable. Large buth on the 2nd floor was comfortable.

Negativ:: Small room

Positiv:: I wholeheartedly agree with Rachael's review: it's well located, clean, and staff is very friendly (they found some valuables we forgot). For some it could be a challenge to get down from the station to the hotel: the escalator is only going upwards. Perhaps the current works at that entrance will alleviate this. One can't blame this on the hotel though, it's the station itself.

Negativ:: It's tiny, very tiny. A double bedroom is in fact half a single bedroom, with just an arm's length to the wall. Getting two Western people in that bed is a challenge. Even the the Japanese would consider the room somewhat restrictive spatially.

Positiv:: It was nice to be able to hop off the train and walk less than 5 minutes to our hotel. Overall the location and staff get 5 stars! They were very friendly. Tooth brush, hair tie and slippers provided in the room. The room was very clean also! We felt like we got a steal considering how nice it was for what we paid. I would stay here again and would reccomend it to anyone on a quick layover or looking to stay close to the airport on their last night in Japan. I forgot to mention the free airport shuttle!

Negativ:: The only things I didn't like about this hotel were the tiny rooms (but let's be honest, there's a lot to see in Narita and you'll only be there to sleep) and they charge you 1000yen to extend your check out time for every hour.

Positiv:: Picked this hotel mainly due to the location close to the airport due to my early flight and the hotel has a free shuttle service. Also a plus was the great spa on the second floor.

Negativ:: Rooms were too small.

Positiv:: Located near the train station (which now has a downward escalator so one can bring 2 pieces of luggage) Room is small but includes all necessities

Negativ:: Slightly noisy since it's next to the train station

Positiv:: I liked the price ($56 for a double) and the location near the train stations. I also liked the public bath on the 2nd floor and cleanliness of the property.

Negativ:: The rooms were extremely small (even based on Japanese standards). If you are traveling to Narita via train, you get dropped off at the train station which is on the top of a hill, above the hotel. There are no elevators or escalators, so you need to carry your bags down stairs or around the block, using the road.

Positiv:: The room was good. The lobby looked very nice.

Negativ:: A/C didn’t work well even we called to the front desk many times. The air felt like stuck and my boyfriend couldn’t sleep at all. We needed to leave the hotel at 4am (we planned to leave at 10am) due to the lack of good cool air in the room. The corridors and lobby felt much better but not inside the room.

Positiv:: We missed our flight and had to scramble. They provided shuttle service to Narita (free) and also shuttle service to nearby towns and mall. Great little expedition to end or begin your trip in Japan. Affordable price is a huge selling point, and staff is very generous and really helpful. We drank heavily and had a time exploring the hotel and going out on the shuttle. Note, this place has a very 60's-80's ish decor. Which was hiliariously cheese and cool.

Negativ:: The beds are dated and the room is a bit smaller than traditional US hotels. Motel setting in a scaled hotel size.

Positiv:: close to the Narita Airport, with shuttle bus between the airport and hotel. the car parking place is large, quite some kinds of resturants, the garden is good also

Positiv:: Flights delayed and was able to get a room last minute and the hotel and kayak was very helpful a young mother and child the airport said there were no rooms anywhere in Tokyo got on computer and they had a room and ofered a free shuttle every 20 minutes after a 14 hr layover in the airport in san Francisco were needed sleep and thanks to them and kayak we finally got some would stay there again.

Positiv:: It was very close to the airport and staff were very friendly.

Negativ:: It was dirty and run-down. And it was intolerabley warm with no air conditioning or ability to open a window (I stayed in autumn).

Positiv:: Stayed because of my next day flight, the place did its job and I felt comfortable. With late checkout I was able to sleep in till 2pm, flight was at 5pm

Negativ:: It's a bit old but still running good and clean

Positiv:: Very close to the Terminal 1 of Narita airport. Free shuttle buses to Terminal 1 and Terminal 2/3.

Positiv:: 5 min walk from terminal 1, it was close to flight and food if you don't want to go into town. Hotel was a little older, but good for a night. Bigger room than other Japanese airport hotels I've stayed at. They have a shuttle every 20 min to take you to terminals. On site restaurant available. And if landing late or too tired there are Family Mart food and drink machines.

Negativ:: A little older but clean

Positiv:: It is conveniently located near the airport. Perfect to stay for a night before my flight the next morning.

Negativ:: Meals at restaurant is kinda pricey for the quality of food you get.

Positiv:: Tolles Preis- Leistungsverhältnis! Für das, was wir bezahlt haben, war ich angenehm überrascht.

Negativ:: Ich wünschte, sie hatten ein Fitnesscenter

Positiv:: Koi-Teich

Negativ:: Die hässlichen Laken, Daunendecke war nicht sauber und das Bad war schmuddelig

Positiv:: Personal.

Negativ:: Kein Restaurant (montags geschlossen) und keine Restaurants in der Nähe. sehr unpraktisch.

Positiv:: Bathroom was spacious and clean

Negativ:: More pillows would be nice.

Positiv:: spacious room and english speaking/ helpful receptionist

Negativ:: bath tub is dirty :-( I took a dip then realized that the water is too murky!

Positiv:: Close to airport, free shuttle to and from airport, narita station and shopping mall.. Which all other hotels around the airport offer for free as well.

Negativ:: Arrived at 12 pm front desk lady tried to get me to pay 700 yen per hour and check early, all I wanted to do was to leave my bags and go out to eat. Hotel is our dated, not Japanese cleaning quality at all. Room was too small, tv is micro screen smaller than your pc monitor!!

Positiv:: No frills hotel, I got 2 nights for $60ish USD, cheaper than the capsule hotel and probably more comfortable than the capsule. Employees were great. There's a 7/11 in walking distance.

Negativ:: None really, except the mainland Chinese guests. Rude and loud. Can't really do anything about that.

Positiv:: Convenient airport shuttle.

Negativ:: Booked a non-smoking room,was giving a smoking one.When asked to change rooms I was told there where no rooms available.

Positiv:: This was the cheapest hotel we stayed at in Japan (we went to Hokkaido for tourism) and it included a free airport shuttle, breakfast, and lots of toiletries — even a razor — which we really needed. Great value for the price.

Negativ:: Sort of a small bathroom

Positiv:: Friendly, efficient staff. Excellent value. Free shuttle from airport. Very close to the airport. Restaurant and garden on premises. Kimonos provided for each guest to use during stay. Would stay there again.

Negativ:: Dirty air vent. Bathroom floor and sink were not as clean as they could have been. No wash rags. Could feel springs through mattresses. Only one pillow per guest.

Positiv:: Even though the hotel was away from Narita station,the frequent shuttle bus made us possible moving around.

Positiv:: The room was clean and comfortable, and like other airport hotels in Tokyo, was capable of being completely blacked out with sliding shutters.

Negativ:: I paid for a room that included breakfast for a day stay on a 13.5 hour layover, but breakfast stopped at 930. I arrived at 10. The restaurant wasn't even open, so I had to eat food from the lobby convenience store, which was only okay. Since this hotel offers day stays for such travelers, they should have better hours for the restaurant, or not charge people for meals they can't eat. My room was right next to the elevator and quite noisy, so luckily I had earplugs. Also, when I walked up the staff was unfriendly, saying that rooms were all booked before I could even say I had a reservation. Even when I did say I had a reservation, the lady seemed like I might not be able to get a room, and overall seemed unenthusiastic about helping me. This attitude was definitely a strange anomaly to encounter in Japan, not at all the usual level of politeness, so they should probably improve their customer service.

Positiv:: Staff were excellent, very helpful and friendly. The room was good size and the bed was very comfortable. We missed the airport shuttle but a couple of mins so they gave us a complementary taxi voucher. This hotel is the best value for money on our 1 month travels!

Positiv:: Close to Narita airport. Nice to have a free shuttle into the city of Narita itself. Lunch buffet was limited in selection but staff was very hard working and being extremely helpful and gracious.

Negativ:: This hotel is geared for large group travel or business travel requiring no more than two days maximum. Lobby was extremely noisy by a large group of mainland Chinese while the staff did nothing to quite them. They said it was normal. The bathroom in our room had mold and mildew along the walls. We experience an earthquake during our stay (7.8 at the epicenter) and was surprises to find the elevators still operating. The staff did not contact any guest, regarding the earthquake, either by phone or in person to see if guest and building was well. We have had experience with earthquakes and their reaction is surprising

Positiv:: Der Shuttleservice war gut.

Negativ:: Kein kostenloses WiFi

Positiv:: Convenient shuttle services to and from the hotel as well as to the train station.

Negativ:: Room key operates all electric outlets

Positiv:: The location is very convenient. Station is only about 15 min walk or from cab only 5-7 minutes. Few decent restaurants nearby and right in front of the hotel there is a 24hr convenience store as well.

Negativ:: The early check-in was way too much.. 800 yen per each extra out and the check in time is only from 3 pm..