Royal Continental Hotel Naples

There were a couple of reception personnel that were or seemed to be irritated with questions. Eggs at breakfast buffet cold

Beautiful view of the Castel d'Uovo and lungomare from balcony.

For the type of room we got, I was expecting slightly better turnout, specifically, real glasses and mugs for water and tea instead of two flimsy plastic cups, hair conditioner along with the shampoo in the bathroom. A staff member was also quite rude to my husband when he asked for a bottle opener so that we could try a special beer that we had just driven all over Basilicata to find and needed to drink before we flew home. I understand that they want to encourage drinking from the mini-bar or hotel restaurant instead, but for a hotel of this caliber, I expected a little more respect for the customers' wishes.

Location room size cappuchino

Breakfast was pretty basic no balcony furniture early check-in was not allowed

Location

Put in an inadequate room in old part of hotel on arrival and not the room we had booked. Would have liked to have known that we had to wear swim caps in pool and then made to pay 2 euros for one. Better breakfast