Hotels in Nessebar

Positiv:: Service, cleanliness, helpfull friendly staff. Food very good & reasonably priced.

Positiv:: Eigentlich alles. Zimmer zweckmäßig und sauber. Die Lage. Nicht mittendrin aber auch nicht vom Schuss. Frühstück sowie Restaurantangebot im Hause waren super. Entfernung zum Strand waren auch gut. Über die 2 Straßen und schon am Schwarzen Meer. Wir möchten das Hotel ausdrücklich empfehlen.

Negativ:: Die etwas laute morgendliche Beschallung mit Guter Laune Musik beim Frühstück . Es ist eh schon unruhig durch andere Gäste und Sprachengewirr. Aber man überlebt es....

Positiv:: Es war sehr sauber, super Lage. Das Meer ist nur 200m entfernt. Ich kann das Hotel nur Empfehlen

Positiv:: Die Unterkunft hat alle unsere Erwartungen erfüllt. Personal, Service, Frühstück alles sehr gut. Preisleistung sehr gut. Alle Wünsche wurden direkt erfüllt. Sehr gerne ein weiteres Mal. Kleines feines Hotel mit internationalem Publikum. Aber ruhig. Viele Einkaufsmöglichkeiten zum Strand 3 Minuten. Restaurant mit guten Essen im Hotel aber auch genug Möglichkeiten in einem anderen Restaurant zu essen. Wir waren sehr zufrieden und haben uns sehr wohl gefühlt.

Negativ:: Musik vom unmittelbar liegenden Restaurant war sehr laut. Ab zwölf totale Ruhe.

Positiv:: I liked in hotel Lotus the staff, coffee,location. Towels changed every day, a room was cleaned always. A manager asked every morning how we feel in his hotel. We felt in Lotus like at home, which is very nice. I recommend staying at this hotel .

Negativ:: Everything was very good. Only mosquitoes disturbed at night.

Positiv:: We made just a short stop at this hotel, in our way from Romania to Turkey, but it was worth it! Large parking lot, comfortable room, close to the sea - who could ask for more? And yet, the very friendly staff and the plentiful and tasty food made our stay exceptional. Opt for half-board and you won't regret it. And the tomato soup at the hotel's restaurant is the best ever!

Positiv:: Excellent all round great people so kind and helpful I would stay here again

Positiv:: Gutes Frühstück, gute Lage, höfflige Personal

Negativ:: Die Lage der budget Zimmer.

Positiv:: Lovely little hotel, friendly staff and food in the restaurant was excellent

Negativ:: Nothing

Positiv:: Das Frühstück war gut, die Lage auch.

Positiv:: The room was comfortable and clean. Staff were polite, very welcoming and went out of their way to help. We were a little sceptical when we arrived as to the area but found it to be ideal for us as it was not on the main strip but we could walk to the front easily if we wanted to. The little trains were ideal to get around on but we found the buses at bit intimidating as there were police on the buses we got on.

Positiv:: All good for me on my own

Positiv:: Die Ausstattung des Hotels, die Lage und der Strand waren perfekt. Das Frühstück sehr lecker! Alles in allem ein wunderbares Gesamtpaket! Wir würden uns am Sonnenstrand wieder für dieses Hotel entscheiden.

Negativ:: Rundherum ist das wunderbare Hotel Dune von Bettenburgen umgeben, das stört jetzt nicht unbedingt das Hotel, weil es seinen privaten Strand und immer genug freie Liegen hat, aber wenn man das Hotelareal verlässt, ist man unter Menschenmassen und da ist leider nichts mehr idyllisch und fein.

Positiv:: the beach and the service

Negativ:: pool is a little bit small

Positiv:: Direkte Strandlage, zimmer mit meerblick, luxoriöses zimmer, nettes personal

Negativ:: Schade dass es kein all inclusiv gab

Positiv:: Ich liebe dieses Hotel. Die Lage ist phänomenal. Mitten im Geschehen und trotzdem hat man abends Ruhe. Nettes Personal, gutes Frühstück, schöner, gepflegter und sauberer Strand.

Negativ:: Unser Zimmer war das letzte Zimmer ganz links und man hatte nicht unbedingt den schönsten Ausblick. Abendessen im Restaurant....Salat war toll, Spagetti mit Trüffel kamen lauwarm um nicht zu sagen kalt an

Positiv:: Einfach alles

Negativ:: Nichts

Positiv:: Perfect place for stars want to have 5 stars rest .

Negativ:: None

Positiv:: Die Lage war ausgezeichnet

Negativ:: Nichts

Positiv:: The location was great. The hotel has a private beach. View from the room was great. The staff was kind.

Negativ:: Breakfast requires improvement. The reception should give more details (such as what breakfast hours, etc.)

Positiv:: Everything.

Negativ:: Nothing

Positiv:: Super Lage ,angenehme Ruhe, nettes,freundliches,hilfsbereites Personal, ,Rezeption leider nur in Englisch

Negativ:: nichts zu bemängeln

Positiv:: - Hotel is literally on the beach (the sea view is awesome) - Private parking - Pool - Towels for beach/pool - Quiet and cozy - Tasty food

Negativ:: - The Sunny Beach resort is not so nice. Do no recommend, but staying at Dune you do not even have to leave the hotel.

Positiv:: Wonderful private beach, we enjoyed staying there everyday. This is perfect for those searching privacy and quiet time at the beach. The hotel design looks good and the overall ambiance is nice.

Negativ:: The hotel is located in a busy place, so in the evening is quite noisy. I couldn't find in the room the price list of the minibar.

Positiv:: We booked a room Family Hotel St Stefan just on a whim over Thanksgiving holiday break (22-23 Nov) and it was wonderful! So great in fact that we’re already planning to return to Nessebar and stay there every Thanksgiving weekend from now on! The location was spot on, close enough to the water to hear the wave breaks and we had an almost unobstructed view of the water from the living room area. Not to mention our view looked out toward the east, exactly where the sun rose each day! Beautiful! The room was well kept and updated for such an old building. The staff were incredible, very polite, spoke great English; although I speak good Bulgarian too so that did make it a bit easier. Pretty sure that we were the only guests for the two nights we stayed so it made the situation much more personalized! Breakfast included was spectacular, large spread for just the 4 of us. Parking was easy (remember, ‘off-season’) and there is plenty to see right outside the front door of the hotel! Excellent experience altogether!

Negativ:: If I were to have any criticism; I guess it would be that the carpet in our room clearly needs to be replaced and the TV did not have good reception at all. Both very minor issues, all things considered.

Positiv:: We loved our stay at the hotel. The two bed room apartment which we stayed in was spacious,clean and with great views. We could see the sunrise in the morning and enjoy the skyline of Sunny beach in the evening and of course the sea view was lovely. The breakfast which was part of our deal was absolutely delicious with so many options to choose from. Staf was profesional and friendly. The hotel and the garden are managed very well. This was our first stay and we are already planning to come again next year. Highly recomend this place!

Negativ:: Would be better if the gym was bigger

Positiv:: In the rest, everything was ok. Large room, clean and beautiful. In the evening I ate at their restaurant, the service was fast, waiter ok.

Negativ:: The net in the room is very weak. You can't connect to it, it's going very weak. It would be nice not to pay sunbeds on the beach, to be free for those staying at hotels.

Positiv:: Location, comfort, cleanliness

Negativ:: Awesome spacious rooms with in affordable range

Positiv:: The facility is very big and feels just like a 4* resort on the beach. You are given the opportunity to use the facilities of the nearby complex Fort Premier. The staff is really friendly and gave all the info requested at the check-in. The food is exceptional and I recommend getting 'half board', excellent value for money. The pool is crystal clear and the beach is pretty intimate. Relaxation at best!

Negativ:: The reception could be more responsive on WhatsApp and the room facilities could be a little more improved. The animation team should do something for the adults as well.

Positiv:: Ja. Es war Alls sher schön

Positiv:: Frühstück voll ok Lage super

Negativ:: Das Bett war eine Katastrophe wie ein Brett . Es stellte sich heraus das es auch eins war . Eine Matratze aufgetackert auf einem Brett. Im Bad Schimmel in der Dusche. Das Wasser lief nicht ab .Der Duschkopf defekt. Das Putzpersonal hatte ständig die Balkontür aufgelassen und später die Zimmertür nicht abgeschlossen. Umgebung geht, für eine Woche, sonst Hotelbaustellen in der Nähe und langweilig. Im Supermarket immer das Gleiche Angebot Im Linienbus aufpassen Taschendiebe!!! Wo zum Teufel sind die 4 Sterne an dem Hotel ?

Positiv:: ...WiFi funktioniert nicht überall.

Negativ:: Tolle Anlage, sehr sauber, grün und ruhig. Die Appartements sind geräumig und gut ausgestattet.

Negativ:: Frühstücks-Bereich leider total überfüllt, genauso wie die Teller vieler Gäste. Das Frühstück selber war sehr sehr gut.

Positiv:: Nichts

Negativ:: Alles

Positiv:: Sauberkeit, freundliches Personal, Personal ist sehr bemüht, Reinigung der zimmern jeden tag + frische Handtücher Hotel eigener Strand, Hotelzugang ist mit chipkarte abgesichert. Ganzen tag über Animationen. Hotel einfach top

Negativ:: + The beach is close to the hotel; Various food - Old furniture; uncomfortable bed; the restaurant is situated in different building.

Negativ:: A slight unplesant smell in the room

Positiv:: First of all the staff was great, very, very nice people who recommended trips and things to do. You can buy tickets for Aquapark directly from them. Second, the hotel is 3 minutes away from the beach and right in the center of Sunny Beach, close to restaurants, clubs etc. As a downside of the central location, there is loud music playing during the nights, but the windows isolate circa 50% of the noise. We were expecting that and were not that bothered anyway. The air conditioning is golden during the hot days. The hotel's restaurant I would consider average, but there is a 10% discount for the ones staying there. A great stay for the price, we were very satisfied.

Negativ:: Overall I cannot complain about the hotel, but if I am about to be fastidious, I would not consider the hotel being "sparkling clean". However, the cleaning lady comes daily, but you will have to leave the sign on the door in order for her to clean the room. Otherwise she makes the bed, adds toilet paper and throws the garbage away. In the first two days we spotted ants in our room, but after a proper cleaning they dissappeared. But I do not think this is a common situation because I do not see anyone else compaining here.

Positiv:: Very helpful and friendly staff.

Negativ:: No bathroom fan.

Positiv:: Preis-Leistung ok; Personal freundlich

Negativ:: Bett und Frühstück im Restaurant sind gewöhnungsbedürftig; Umgebung sehr laut;

Positiv:: The hotel is in the very center of Sunny Beach, close to the main street and beach. AC in the room, parking, big room with balcony.

Negativ:: Over a 3 nights stay, the cleaning lady came and only took the trash out and nothing more. The bedsheets were old and fretted.

Positiv:: Although it was the end of the season, we were told we were the last guests for this year, everything was ready for our arrival. The welcome was excellent with very friendly reception. Advice was offered on the best venues. Very easy car parking off the road.

Negativ:: Nothing that I could dislike.

Positiv:: Help from the staff sorting Taxi out holiday

Negativ:: Didn't like it when it shows a pool in the help pictures didn't like it when we spent 5 hours on the phone trying to get return taxi to be told the firm had cancelled it then having to pay 60 LEV to get to the airport

Positiv:: Female manger is owners daughter Very helpful pleasant and beautiful lady

Positiv:: Freundliches Personal, zentrale Lage, saubere neue Zimmer und super preis-leistun

Positiv:: I was very pleasantly surprised. Excellent hotel,good value for money,right in the center of the resort,100 yards from the beach. Very nice staff,always good humored and helpful. I recommend it.

Positiv:: Really clean and beautiful hotel. The stuff was friendly, all spoke englush or russian.

Negativ:: The choice of food wasnt so good. After a while we did not know what to eat - everything looked quite the same. Snack bar was almost empty.

Positiv:: Wonderful friendly consistently good staff Clean in room and grounds and visible presence of hotel staff taking care of this in public areas Themed Bulgarian (and other nationality) nights weekly in the restaurant

Negativ:: There was a fee to use the safe (approx £3) a night - we think this should be included in the room cost

Positiv:: The staffs were really nice. One of the staff allowed us to check in early because we were very tired. He told us to go to sleep and come back later to settle the check in. We booked the all inclusive and it was worth it. There’s always foods for you to eat. We never got hungry. The room is really nice.

Negativ:: Not facing the sea. The pool is cold

Positiv:: Food variety and clean

Negativ:: Crowded, not friendly to non-german nationalities, elevator not suited for rush hour(several times it stopped working due to a malfunction) The pool is small

Positiv:: Sehr gutes Essen. Balkon auf der letzten Etage sehr gross und sehr komfortabel. Tolle Ausstattung der Zimmer und Lobby. Parkplätze vorhanden (im Hotel gegen Bezahlung aber an der Strasse kostenfrei).

Negativ:: Nicht ausreichend Plätze im Speiseraum, relativ schlechte Betten, Klimaanlage war zu laut (auch im Ruhezustand).

Positiv:: The receptionists very nice and the asian waitress top quality. Free alcool.

Negativ:: Old guests waiting to die. Few young girls. Animation. Beer.

Positiv:: Great room. Great staff and lovely services.

Positiv:: It was my 48 birthday party and had a lot with people from all over the world and met above five stars with games and relaxing or business and not forgetting food,drinks and unbelievable party,

Negativ:: Everything’

Positiv:: Big rooms comfy beds fresh food

Negativ:: Short Family vacation reserved between 5.09. to 08.09.19 for 3 people My husband has arrived on 07. 09 afternoon to be added to our room for one night as extra person. Reception of the Hotel has refused to return his passport after filling out his details on arrival to the hotel, even though all the payments are being done on check out date...We found the behaviour of the reception very rude and deffinately will never come back or advice this hotel

Positiv:: I liked the food, cleaning, view, employers attitude. The shows are great and every evening: minidisco, entertaninment shows: circus, magicians, etc. A calm atmosfere, quiet - very good for a holiday.

Negativ:: the water in the pools and in the aquapark was very cold. I think they can warm it with some solar pannels. The beach near the hotel was not clean, the sea water right next to beach was not clean too. I think the hotel can clean the beach right near at their property. I didn't liked the beer. Maybe I'm not used routined with bulgarian beer - in my country is much better

Positiv:: Super Lage, Personal und Essen. Familienfreundlich mit vielen Attraktionen.

Negativ:: Badewanne nur provisorisch prepariert. Nachts um 2.00 gibt es nichts zu essen, außer man bestellt sehr teuer aufs Zimmer. Es gab nur einen gemischten Brotzeitteller (10 €/Person). Snackautomaten wären eine gute Ergänzung.

Positiv:: Good location, with a lot of facilities. The food was very tasteful and diversified. The pool was clean and you also have access to the sea. Staff was helpful and very discreet.

Positiv:: Many attractions for small kids. Very good evening shows

Negativ:: Room and bath are old. Each day pretty same food (although pretty good verity). Long waiting for the water slides (not all working at same time, probably because they are under-staff).

Positiv:: The staff was very nice. Clean and spatious rooms.

Negativ:: The italian restaurant is not good. You cannot enter the sea from the hotel, there is only beach.

Positiv:: the ability of staff to be cute, to give more

Negativ:: the kids facilities were closed - aqua park did not work properly (it was still the season)... evening intertenments - were poor

Positiv:: Spectacular views toward Nessebar, comfy beds that are good for your back, Gourmet buffet style breakfast, excellent lobby with plenty of comfy sitting area and super friendly staff! This is my second time and I will stay again!

Positiv:: The hotel has a fantastic location, beach access and beautiful views. Rooms are decent-sized and food in the cafe/restaurant is tasty. This is the third time we stay at this hotel for our summer vacation and we hope to stay there again. It provides an enjoyable vacation as long as you're are aware of the drawbacks (listed below). Staff is friendly and polite, nothing beats the location. It's really just the outdated amenities that are a bit of a disappointment.

Negativ:: We have stayed at Mirage 3 times over the span of 6 years, and were a little disappointed some amenities have stayed the same (zero improvement) and below the level of a real 4-star hotel. These are: - weak wifi. This is the biggest issue. It is 2019 - having a '4-star' hotel with slow and disappearing wifi is a relic from the past. Please invest in fast internet. The small family hotels we go to on the Greek seaside have wifi so strong you can use on the public beach in front. Good luck even connecting to the router at the Mirage patio. - Similarly outdated TVs - small screens, bad reception. True- we barely used TVs since this is a beach vacation. But a 4-star hotel should have newer and better quality TVs so that guests feel comfortable even on a rainy day. - Towels and shower gel. Relatively minor, but we noticed bath tower are the the most basic, low quality - as if taken out of communist times. Definitely not a 4-star hotel feature. Also, changed every 3 days for a beach hotel is not a good idea. The shower gel quality is also low, had to squeeze a ton to wash my hair - it's as if it has been diluted with water to save money. Please get better shower/body gel. We had just returned from a real 4-star hotel in Plovdiv where all bathroom facilities were on par with what we see in other parts of Europe/US so Mirage has no excuse for the low quality bathroom facilities. With the above improvements to amenities, the hotel rating would immediately improve I believe.

Positiv:: Mmmmm....... personally the hotel is situated perfectly, take the lift directly down from your room down to the beach. The hotel is spotlessly clean. The bed room was cleaned every day and so was my bathroom with fresh towels every day. The staff were great, helpful, friendly and always smiling. The food, nowI heard some Brits moan about not being any Kellogg’s cornflakes, for heavens sake your on holiday in Bulgaria not bloody Brighton. As far as I was concerned the food was plenty, cooked well, tasty and the plates and cutlery spotlessly clean. So a big thank you for a wonderful stay, will definitely be going back next year.

Negativ:: Having booked only a week, should have booked at lease two or three weeks

Positiv:: Everything.

Negativ:: Nothing

Positiv:: The sea view, the room, the hotel, the location of the hotel right on the beach.. it is perfect place for a good relax

Negativ:: The food for breakfast was not so various but in the restaurant it was great !

Positiv:: Location is excellent and the view from the balcony was beautiful

Negativ:: At the height of season I can imagine parking being a problem

Positiv:: Very well located with awesome views.

Negativ:: Smoke smelling at corridors

Positiv:: Die Nähe am Strand, die Terrasse

Negativ:: -

Positiv:: Lager

Negativ:: war zu wenig Vegetarische Essen

Positiv:: Lage sehr gut, direkt am Strand. Toller Blick auf das Meer und zur Altstadt von Nessebar. Fußweg in die Altstadt ca. 15 - 20 Minuten. Check In/Check Out schnell und freundlich. Personal spricht kein Deutsch. Verständigung auf Englisch aber möglich. Kein Safe auf dem Zimmer, nur am Empfang. Badezimmer sehr sauber. Teppichboden im Zimmer leicht verschmutzt. Schreibtisch/Ablage klebt. Bett gut. 4 Steckdosen vorhanden. Preise der Minibar günstig. Wasserkocher auf dem Zimmer. Getränke an der Bar preiswert. Tische an der Bar teilweise um 10:00 Vormittags noch verschmutzt. Frühstück sehr einfach. 2-3 Sorten Wurst, 1-2 Sorten Schnittkäse. Eine Sorte Streichwurst und Streichkäse. Spiegeleier und hartgekochte Eier waren gut. Englisches Frühstück vorhanden, wurde von mir nicht probiert. 2 Sorten Saft (Konzentrat) Nur 2 Sorten Brot (Weißbrot ok, Graubrot sehr trocken) Etwas Obst, Palatschinken und kleine Kuchenstückchen. Insgesamt gesehen war das Frühstück unterdurchschnittlich. Kaffee lt. Mitreisenden gut. Insgesamt ist das Preis-/Leistungsverhältnis gut. Wer gerne an den Strand geht und keinen großen Wert auf das Frühstück legt kann im Hotel Mirage einen schönen Urlaub verbringen.

Negativ:: Frühstück, Reinigung der Tische an der Bar. Reinigung der Schreibablage im Zimmer.

Positiv:: Position

Negativ:: Breakfast

Positiv:: Top-Lage, freundliches Personal, Ausstattung.

Negativ:: Die Sauberkeit kann verbessert werden. Das Personal sollte auch nach oben schauen (Spinnweben, Staub auf Lampen).

Positiv:: Great location, easy to get to the beach, sights and eating places. Also there’re few shops, bank and a bus stop nearby. Situated fifteen minute walk to the beach. Rooms cleans everyday, rooms have got all the facilities like Wifi, TV, air conditioners, large balcony and bath. Administration are extremely friendly and positive persons. Breakfasts in Italia Hotel consists of great varieties of tasty dishes! Wish luck to Cris and Kate ✌️. Thanks for a great vacation!

Negativ:: I like everything about this place. Highly recommend!

Positiv:: The welcoming, helpful attitude of the staff.

Negativ:: The towels were not changed at least once.

Positiv:: We stayed in Italia Hotel for five nights, at the end of our two weeks travelling in Bulgaria. I say "we", meaning that altogether there were 6 of us, including 5.5 years and 1.9 yrs old kids (our grandsons). Thus, we booked two rooms at the Hotel Italia: one double and one triple. All in all, our stay there was satisfactory, however next time (if we ever return to the area) we will be looking for another place to stay at. Positive impressions related to our stay at Italia Hotel include the following: (A) Hotel staff cares about their customer's satisfaction: when I made mistake of not requesting baby crib in advance (upon reservation of the hotel rooms), this problem was taken care after the first night (however, with some initial reluctance); (B) Both Wi-Fi and A/C in the rooms worked good; (C) Circular beds were comfortable; (D) There were several nice restaurants in the vicinity (esp. we liked "Jambo", recommended to us by the hotel owner); (E) Hotel had an elevator, which came very handy, since our rooms were on the top floor.

Negativ:: (A) Be forewarned that you have to bring your own shampoo and shower gel, because none is provided by the hotel (that might be the standard for the 3 star hotels in Nessebar - don't know about it, however such shortage is definitely not the norm for other 3 star hotels in Bulgaria - we stayed at several such hotels during our trip through Bulgaria). (B) Bathroom's ventilation did not work in the double room that me and my wife were staying in. (C) There were neither shelves nor hangers in the bathroom. (D) Breakfast food is exposed to (and visited by) flies and even sparrows - not very hygienic... Plus, in a couple of cases we encountered mold (!) - on a piece of cake and on a prune. Scrambled eggs were invariably cold, orange(?) juice had a "synthetic" taste. Hotel owner might want to think about investing some money into the food plate covers and into standard "hot plate" equipment designed for keeping food warm. (E) Hotel is on a nondescript street of the "new Nessebar", thus no nice views from your balcony, and it takes some 15 mins of walk to either "north" or "south" [of Nessebar peninsula] beach. (F) In-room safe box in the triple room, where our daughter's family was staying, didn't work - probably because of the worn out batteries.

Positiv:: The staff very friendly and helpful.

Positiv:: Sehr höflich Mega Frühstück

Positiv:: Good breakfast. Clean pool. Elevator. Friendly staff, trying to solve problems.

Negativ:: No towels/bedsheets changed in 5 days stay. Carpet could be cleaner. As described, the hotel has no parking places, take it seriously and don't park in front of property! My car was almost lifted by the police and i had to pay a fine.

Positiv:: Owners where super friendly and helpful.

Negativ:: Toiletries.

Positiv:: The room was as presented by the Booking, ok as size for 2 persons. Same the bad (round), was big and comfortable. The stuff from the fridge was plenty and each product (we consumed) has the same price, 2.5 leva. Bathroom was ok and we had also balcony.

Negativ:: The host was formal. Breakfast is the same, with many cheap products from the supermaket. Noise from the street in the evening and in the morning. The nearest beach, to Sunny B., is weak and expensive - 30 leva per day for 2 pers. Daily we had to go with the car to other better beach. The car parking is at least 5 leva/day

Positiv:: Cris is very nice, the breakfast was absolutly complete! So many options to eat. The pool was nice. You can change many at a good price in the hotel. The room was excellent and the bathroom the best we get in Bulgaria!! The hotel is 10 min distance to every beach. And the restaurants nesr the hotel are the best!! Really good meals at better price than the old town's.

Negativ:: There wasn't any shampoo in the bathroom and they didn't put a new soap after the first night.

Positiv:: Gastfreundlichkeit, Lage, Frühstück, Innenhof, Zimmer - alles einfach toll!

Negativ:: Nichts

Positiv:: Das Hotel war toll. Die Inhaber und das Personal waren alle super nett und freundlich. Sie erfüllen alle Wünsche. Das Zimmer war sehr gut. Ich habe mich super wohl gefühlt. Beim Frühstück ist für jeden was dabei. Ich werde das Hotel immer gern Weiterempfehlen. Lieben Dank nochmal.

Positiv:: Lage, Architektur

Negativ:: Sauberkeit, mäßig freundliches Personal, bei genauerem Hinsehen ist vieles runtergewirtschaftet und bedarf einer Renovierung

Positiv:: Ganz tolles Essen und eine super Poollandschaft. Das Personal ist sehr freundlich und es ist alles sehr sauber und ordentlich :-)

Negativ:: Da fällt mir nichts ein...

Positiv:: Lage toll, essen superior, Personal ausser luggage Boy perfekt

Negativ:: Luggage Boy ....i gave him ten leva because He did Not Accept 5 leva in Coins promised to Bring coats for the Pool.....He took the Money and nothing happened

Negativ:: Nothing. However I liked floor tiles and painting on the walls

Positiv:: Nothing

Negativ:: Everything

Positiv:: Nice place on the inside, looked impressive. Good location on the beach front. Nice food.

Negativ:: Staff were a little unfriendly but that may of been because it was near the end of the summer.

Positiv:: Everything is ok, third time we were there during three years

Negativ:: The outside pool has to be heated for 28 c

Negativ:: Nothing We very disappointed about this hotel. This is not 5 star hotel at all. We were travel a lot in Bulgaria and always choose best hotel with best reviews but it was 4 stars hotel because there is no 5. So from all of them this 5 star hotel is the worst hotel. Its like you want to buy something good and you pay good price but you get fake Chinese prodact! We stay 2 days here and we happy that it was just 2 days because all of 2 days we want leave this place. Personal is totally not friendly and hospitable where it should be opposite. They just want tips from you. Everything is to complicated, example wi fi you get pice of paper with password wich you everytime have to connect again and again because its not connected all the time! Also wifi work just in the room, its so uncomfortable. We were staing in maisonette whith two bathrooms, in one just toilet and other jacuzzi but no shower? How is that? So surprising! To have shower in jacuzzi its so uncomfortable plus that water changing from super cold to super hot. I like contrast shower but not when I whash my head! Restaurant is fine just drinks you have to pay separately even water, that again uncomfortable, plus so uncomfortable dinner timing wich you have to choose. In the pool there is so much ruls what you cant do, its so great when you are with the kids! In the beach chaise lounges what you see on the pictures in booking is not free. Free is on the side were you cant find the place! So I definitely not recommend to stay here.

Positiv:: Tolles Zimmer. Nettes Personal. Gehobene Klasse, perfekt für Sunny Beach

Positiv:: Total zufrieden. Essen lecker, Strandnähe super, weg vom Lärm.

Negativ:: Die Klimaanlage war relativ kalt eingestellt. Keine Getränke inklusive

Positiv:: Great location, very clean and the pools are beautiful. Very recommended !!

Positiv:: Alles war Perfekt!!! 100%ige Weiterempfehlung!!!

Negativ:: Alles war Perfekt!!!

Positiv:: Staff at the reception desk not so likeable.

Negativ:: I was charged 3 euros per day for an explanation how to use the electronic safe in my room (12 euros for 4 nights).this practice doesn't suit a "five stars hotel".next time,i advice them to charge 5 euros per day for an explanation how to use the air- conditionner!!!!!!!!!!!!!!!!!and 2 euros more for the soap and......................,like that the safe will stay empty like the room.beside this upsetting behavior,this hotel is really nice and very clean.

Positiv:: Beautiful location, excellent food and real royal treatment in the spa centre

Negativ:: I would prefer the swimming pool being a bit warmer.

Positiv:: Top Hotel in einer der ruhigsten Lagen am Sonnenstrand. Sehr saubere und ruhige Zimmer und fast alle mit Meerblick. Das Hotelpersonal ist sehr höflich und aufmerksam, was in Bulgarien sonst sehr unüblich ist. Das Hotel verfügt über einen eigenen Bereich am Meer die mit Schirmen und Liegestühlen ausgestattet und natürlich für Gäste des Hotels kostenlos sind. Frühstück und Abendessen war in Buffet - Form und war sehr reichhaltig und immer frisch Zubereitet.

Negativ:: Nur ein kleines Minus für dieses super Hotel waren die TV-Geräte (leider keine LCD`s) die den Standart des Hotels nicht wieder geben.

Positiv:: Location is very good, food, even the one included, is a really tasty, hotel itself is great.

Negativ:: Sushi restaurant is a waste of time.

Positiv:: The rooms and the food was great.The location was nice and easy.

Negativ:: A 5 star hotel never serves coffe at the swimming pool in a plastic cup.Also must have free parking ,internet and powerfuel wi-fi

Positiv:: High level of service, luxery atmosphere, feeling like at home

Negativ:: I didn`t like separate people, who were in charged of main restaurants administration. they were not professional in some cases.

Positiv:: Das Hotel ist sehr sauber und hat eine gute Lage.

Positiv:: clean and quite safe

Negativ::

Positiv:: Restaurant was absolutely excellent. The food was tasty and varied. Location is great.Pool was very nice and clean. Room was large and clean.

Negativ:: Bathroom: the largest bathroom seems to be small and somehow when you make a shower, the water comes down on the floor and stays there . Beach was filthy. Oil spots on the water in some days. The garbage which supposes to be collected during evening is just pushed beneath the chaise-longues.

Positiv:: The hotel is very nice, staff friendly and good services. I liked the room, very big and comfortable. It is a very good price-quality hotel. Nice design.

Negativ:: I didn't like that in the morning (8-9am) there was noise. I dont know if it was made by maids of guests but the doors kept closing with a very hard sound every morning. I wanted to rest but almost every morning I woke up at 8-9am.

Positiv:: Big room with sea side view. Restaurant's food was very good. Clean place, quiet in the night (but could be only because was extra season) The beach was very wide and the sand very clean.

Negativ:: The indoor pool water had 17 degree Celsius when we arrived and it was a selection criteria for the place where we intend to stay. When we left the hotel had 24.5. In the fitness area they have a bad custom to send strong scents from time to time using the air ventilation system, scents, very nice indeed but strong enough to bring you down from the running machine/ treadmill.

Positiv:: Nice all inclusive, a lot of activity for kids and family Food is more quantity then quality , should improve the quality of meat, pizza and some more vegetarian options. The water in the pools is freezing cold!

Negativ:: Das Essen war mittelmässig und langweilig.

Positiv:: I liked slides, foods, location and shows (magician and Save the plannet).

Positiv:: The animation team is the best. It was a very nice view and a big room. The aqua park is very nice for kids and adults. There are a lot of activities and a very large space to walk,you don't need to go out of the resort.

Negativ:: The food is reused and the quality was low,but you can choose something..Some fruits and vegetables were old. The double bed is made of 2 twin beds and the sofa is an extensible chair, very uncomfortable. Water from the pool is very cold,22. The room was not cleaned properly and the furniture is old.

Positiv:: Good food, even if some of the last year dishes have not been regained in the actual offer. Aqua park, swimming pools (suitable for almost everyone from kid to adult).

Negativ:: Check-in done at 2.45 PM, room has not been ready when due time.

Positiv:: - excellent meal choices - a lot of entertainment options - attention to details

Negativ:: - no seaside hotel beach - only 2 true coffee machines, all the rest were Nescafe instant coffee

Positiv:: Everything

Negativ:: Didnt had any dislikes

Positiv:: Nice location, beach view. Friendly staff.

Negativ:: Water at pools and slides freezing, low food quality, no available spa facilities (sauna, jacuzzi), indoor pool impossible to stay at due to heavy chlorine smell that makes the eyes burn...