Positiv: AusgezeichnetNegativ: Alles war exzellent
Staff too busy doing their thing on computerPositiv: Location is great for neNegativ: I don't remember the last time I overheard that many people complained that the staff really don't care. It felt like the staff were just there to collect their paycheck and it's a job they really don't care about as they have something better to do
Personal und LagePositiv: Sehr hilfsbereites und freundliches Personal. Die Lage ist außerordentlich gut, fast direkt am Central Park.
Positiv: locationNegativ: The horrible staff that "blacklisted" me being a New York state resident. I was also unimpressed by the clogged toilets full of feces and the obvious hard drug use among the staff. They seemed to make a sport out of making guests feel and unwelcome and intimidated; as if I was checking in as an inmate. "Blacklist" or not, I would rather sleep in the snow than come back here.