Overview

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The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
+1 212 696 3800

204 €+

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Rates

Overall guest ratings

7.7/10 Good
Based on 1,283 reviews
See all reviews

Review highlights

  • 9.6
  • 9.1
  • 5.0
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    With a stay at The Marcel at Gramercy in New York (Union Square), you'll be minutes from Gramercy Park and close to Empire State Building. This 4-star hotel is close to Macy's and Chrysler Building.

    Rooms

    Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.

    Rec, Spa, Premium Amenities

    Take in the views from a rooftop terrace and make use of amenities such as wireless Internet access (surcharge) and concierge services.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

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    Amenities

    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
    • Internet
    • Wi-Fi
    • Spa
    • Restaurant
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 1,283 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 7.4 "High value."
    • 7.1 "Good amenities."
    • 5.8 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 3.6 "Not very comfortable."
    • 1.8 "Disappointing wellness & sports facilities."
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    Overall rating

    7.8 Good
    Based on 705 reviews
    • 9.7 "Terrific location."
      9.5 "Near to public transport, according to 95%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.0 "High value."
    • 5.5 "Bar is ok."
    • 5.2 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      2.6 "74% said rooms were small."
      4.1 "59% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
      2.4 "76% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
    • 4.5 "Internet is poor."
    • 3.7 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    View all review categories

    Overall rating

    7.8 Good
    Based on 205 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.3 "High value."
    • 5.7 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
    • 4.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      4.4 "56% had problems with the shower."
      2.9 "71% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.7 "73% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
    View all review categories

    Overall rating

    7.7 Good
    Based on 243 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 5.0 "Rooms are ok."
    • 4.5 "Internet is poor."
    • 4.0 "Not very comfortable."
      2.1 "79% said rooms were small."
      3.5 "65% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."

    Overall rating

    8.1 Excellent
    Based on 128 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 9.0 "Perfectly clean."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 6.9 "Average value."
      6.1 "61% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.5 "75% thought they were poorly maintained."
    • 4.6 "Internet is poor."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
      2.4 "76% thought it was too noisy."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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