Embassy Suites by Hilton Niagara Falls Fallsview

Positiv: Centrally located, clean, modern

Negativ: We have a premium room with fantastic view of the falls. Room is big but the floor plan is lousy so the usage is somewhat awkward. The worst thing is that we have a huge bathroom but partitioned into several sections and the shower ended up to be like a small cubby hole.

Negativ: things were changed without notification,like the managers reception was over by5.15p.m which was normally till 6.30. the morning manager was a rude person

Positiv: Spacious room Nice breakfast

Negativ: Didn't like that there is no tunnel or bridge to get directly to casino Pool way too cold (especially for small kids) Valet area too crowded for drop off or pick up Only able to use 1 door for entering or exiting premises Starbucks way too expensive at the location

Don't expect to pay what you see on receipt. It's

Positiv: View was good, beds were comfortable , location also very convienent. It's easy to get to the horseshoe fall via incline railways

Negativ: The worst part of the hotel is the staff. They don't give you options they are always up selling even when not interested. Parking situation is the worst. They said it's $35 per night and it ended up being $123 for two nights because they didn't disclose the tax for me. 10% tourism tax is mandatory only at this hotel and its voluntary everywhere else. Scam artists! My original receipt showed $277 and final receipt at check out showed $647 The only things I added are parking $35/night , $50/upgrade to junior suite and that's it ! This is the worst hotel in niagra