ibis Nogent-sur-Marne

Receptionist desk often empty so it was difficult to ask for help quickly. Some staff were nice but others were not very receptive and chuckled when I tried to communicate. I assume this was because my French was not good. But this was very off putting. I got the impression that the reception staff did not really want to be there

The restaurant is available late at night which is a bonus when arriving late and the person managing the restaurant could speak English!!!!!!

We had to change the room 3 times First room had a problem with the shower - broken stand for shower Second room ac was not functional and had a broken dial which was even dangerous as the wires were exposed so practically we had to change the room nearly every day. Unfortunately we had to change the room the next day which made us sleep in a freezing room No tea & coffee making in the room Moreover none of the receptionist spoke a word in English so it was difficult to communicate to deal with all the above problems

We liked the location it was close to the rail way station, there was lovely places to walk to supermarket a few steps from the hotel and a lovely little town not far away which had nice bars and eateries lots of shops and a large market.

We were charged €10.50 for a breakfast and for this we were offered boiled eggs which were yellow in colour I'm assuming they were re heated, we had to ask for bread as the baskets were empty,we also had pastry on offer tea coffee fruit juice and 2 types of cereal most of the stuff had been cleared away and it was well before 10am when we went for breakfast,the next day we decided just to have coffee and when we went into the bar there was a lot more food out fresh fruit yogurts baguette bread two different cheeses in all a wider selection so we felt it wasn't worth the money.on the morning we left it was quite early 5.45 am we couldn't get a cup of coffee as the machine was not ready,we went into have food and drinks on Friday and Saturday but the bar was closed A bit disappointing,we had to ask for clean towels as they were not changed by our second day.