Hotels in Foxhall - Norfolk

Positiv:: Gutes Bett

Negativ:: Nichts

Positiv:: Sauber, nettes Personal, gutes Frühstück.

Negativ:: They need to offer more for the continental breakfast

Positiv:: Good breakfast

Negativ:: Problems with cleaning

Positiv:: Clean, friendly & supportive staff. Shuttle driver was a gem!

Negativ:: Bathroom toilet need to be handicap and a microwave

Positiv:: The front desk staff was amazing. Very friendly and accommodating.

Negativ:: When checking out at 4:45 am, the female was not nice at all and gave us incorrect directions to Norfolk Airport. But, the hotel was awesome.

Positiv:: The breakfast was good that’s it

Negativ:: They do not changeMattress pads between customers they leave them on their customer after customer after customer I stripped the beds to have them changed after we been there for three days and we had to wait after we got back to the room at three we didn’t get our beds made till 5 o’clock and the lady manager lady for the cleaning people came in and basically stood over top of me and cussed me for it and told me it was my fault that my bed wasn’t able to be made because I stripped it all the way down

Positiv:: Rooms were nice and price wasn't bad

Negativ:: The readiness and attitude of the staff

Positiv:: Staff and breakfast

Positiv:: Front desk staff was heloful

Negativ:: Free breakfast was terrible. The cot we requested was like sleeping on a set of springs. There was no light bulb in one socket and other two were burned out. Only close restaurant within walking distance is max and erma and that was a total bust.

Positiv:: Food was good

Negativ:: I was eating lunch in my room less than an hour after check in when I noticed a lizard coming towards me. I screamed and immediately went to the front counter. They offered to send someone to spray the room, but I requested a room change. One of the reps seemed to be annoyed with my request, after having been in the room for what she described as a “while”; when in all actuality it had only been less than an hours time. The second room seemed fine on night one. The second night I noticed an insect on the night stand. I didn’t think anything of it. At 5:30 the next morning my daughter woke up to an ant crawling on her arm. I got up and looked over on the night stand and there were INSECTS crawling on her iPod. I am not sure what type of insect it was. See the pictures below. I called the front desk and again the rep was very caviler and dismissive of my concerns. I check out of the hotel in less than an hour. I was extremely disappointed with the level of customer service I received. I visit Norfolk a lot as my daughter is a college student. I will not be staying in any Hilton properties moving forward.

Positiv:: Great nights sleep. Bed very comfortable.

Positiv:: Ich habe keine Beschwerden. Das Personal und alles war einfach perfekt.

Positiv:: Alles außer den kleinen Kissen.

Negativ:: Die Kissen sind klein und unbequem.

Positiv:: I had a roof over my head.

Negativ:: I didn’t like the teeny tiny bathroom. When you open the door it was an inch from the toilet. Ridiculous size bathroom. I didn’t like the musty smell in the room. We had to buy air freshener. A complimentary breakfast would’ve been nice. I didn’t like that they wouldn’t extent our stay so we went down the street to LaQuinta, which has a huge bathroom, fresh clean scent that hit me as soon as I opened the door to my room and complimentary breakfast. There are so many hotels to choose from in and around the same area so I see no reason to book another disappointing stay at a Double Tree.

Positiv:: Dog friendly & easy access to everything in Norfolk.

Negativ:: There were still hairs in the bath tub from the previous person(s) staying in our room.

Positiv:: the cleanliness of the room was exceptional! moving forward i will look for DoubleTree first!

Negativ:: There was nothing to not like! if you want extreme pickiness,maybe add an herbal tea in the room... :-)

Positiv:: The breakfast was not bad. I enjoyed it with the kids. The kids loved the pancakes and waffles. The staff members made us feel at home. The rooms were always well cleaned. Enjoyed the outdoor and indoor pools and convenience to near store locations.

Negativ:: One of the rooms had a weird smell. Some extra refreshing would be nice. I'm guessing it was too moist. The fitness room is pretty small with limited machines.

Positiv:: Bed was comfortable. Pool was clean (outdoir) restaurant was good

Negativ:: Not being able to eat at pool. Hard to access outdoor pool

Positiv:: Free Wi-fi

Negativ:: It seemed there had been water damage at some point. A huge chunk of wallpaper was pealing off the wall near the bed stand.

Positiv:: Cleanest and staff

Negativ:: No balcony

Positiv:: The property was clean in an excellent location close to restaurants and shopping centers

Negativ:: Access was kind of confusing

Positiv:: Food and location

Negativ:: Whirlpool did not seem to work very well

Positiv:: It was extremely close to the airport so that worked out great when flying in/out.

Negativ:: The shuttle didn't have a regular route taking you to nearby areas. You had to schedule a ride but it would only go a short distance from the actual hotel. Max & Erma's restaurant is absolutely the worst tasting food ever. I tried it twice, and each time I left enough food to feed another person. For that to be my only option due to a lack of shuttle service and not wanting delivery pizza, I was truly disappointed. Be prepared to UBER/LYFT constantly if you are not driving.

Positiv:: I loved this hotel, the lobby was beautiful and clean, the room was cozy, and they have 2 pools and my kids loved it! The warm cookies they offer upon arrival aren't bad either. I would definitely stay again.

Negativ:: Downside is the double beds are not comfortable for 2 adults at all and the room didn't have a microwave, but my daughter did notice the lobby offered a microwave for guests.

Negativ:: No one answered the phone when trying to dine in. When eating in restaurant poor service and slow. Long wait to be pretty not busy. No cookies