Universal's Loews Royal Pacific Resort

Disappointing

Positiv: Proximity to park Friendly and helpful frontline staff

Negativ: Found out the pool was closed for planned renovations only upon our check in. No previous notice. Kayak package didn't include park tickets; buying a cheaper package thru Kayak does not include everything that buying through Universal does TV in room didn't work. Had to complain twice and have twonvisit from engineering. After long day at parks (great days) disappointing to not be able to just relax by pool or in room

Meh

Positiv: Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds.

Negativ: Room was unimpressive for the price, and not very clean. Found hair in the sheets. Service/food in restaurants was subpar.

Naja

Positiv: Die Lage ist großartig. Nur einen kurzen Spaziergang vom Universal/City Walk entfernt. Das Personal war sehr hilfsbereit. Wunderschönes Hotel Lobby und Anlagen.

Negativ: Das Zimmer war wenig beeindruckend für den Preis, und nicht sehr sauber. Fanden Haare in der Bettwäsche. Service/Essen in den Restaurants war unterdurchschnittlich.