Universal's Loews Royal Pacific Resort

Perfect location and friendly staff.

Fantastic hotel with a real luxury feel. Free fast pass tickets for universal make this hotel a no brainier! Even if you stay for just one night, you get the fast passes for all in your room for two days! Amazing

The best part of the hotel are the included express passes at Universal's theme parks. The fact that you can use them all day on your check-in and check-out day is a great deal if you can take advantage of it. The room was comfortable and the staff at the check-in and concierge and luggage desks were all very helpful. The wood carvings and art on the walls are lovely and almost made me feel transported to the South Pacific. The boat shuttle to City Walk was good.

I preferred the theming and energy and nightly price at Cabana Bay Beach Resort, and probably its pool too -- we swam at Cabana Bay but not at Royal Pacific. But Cabana Bay doesn't have the included express passes. Our room had a very nice shower but no bath.

Everything.... especially the view

It was a tiny bit loud from the people in the corridor at night

Location to Universal. On site restaurants. Gym. Pool was nice with different areas to sit. The poolside restaurant, right by the pool or at the back where there is a sandy area to sit. Jakes restaurant was great. Good service and great food.

Slow check-in. All the info is provided to them so not sure why it takes so long. Makes for a long line. The ATM in the lobby charges a huge extra fee. Bar service at the pool was hit and miss. I sat in the beach area 2 days in a row. One day, had amazing service by Jamie, second day the service was non-existant

The staffs, the room, and the location were just great. A supermarket isn't too far (about 20min by car) so you can get snacks, water, and foods cheaper than in the park. When I visit Universal Studio again, I absolutely wanna come back.

I wish they had a transportation from the airport. Also I think it'd be great if they tell us about check in information through email as well. My phone had a trouble with receiving the text so I had to the check in counter again.

The staff was very friendly and helpful. The hotel was very close to the Universal parks and the water taxis to the parks were fun and frequent. The pool was great for kids and the food was good. We loved the express passes included with our stay. They made our park experience so much better!

Fantastic location, wonderful staff, clean

Expensive food

Location! Being on Universal property was obviously a plus. Although I did not have the breakfast it looked mighty tasty! And the pool area was awesome for the kids.

The room wasn't as clean as it should have been. The coffee pot was located in inconvenient spot. The body soap did not wash off very well! I wish the beds would have been king instead of queen