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The front counter staff needs to be better trained on how to handle customers who book the hotel through third party sites like Kayak, Priceline, Expedia, etc.
The hotel was nice, clean and the staff were all very helpful. The restaurants offered good food (especially Hyde Park) and the pool area was fun to hang out in. The beach access was excellent and we enjoyed the ease of leaving at night to go on walks down the beach front. We didn't stay in Daytona much as we travelled to St. Augustine and Coca Beach but the hotel is a good half way point for both places. The food and beverages are really expensive and if you just add them to your room expense instead of paying cash the cost will add up quickly! The rooms are clean but very basic and had a little wear and tear. No refrigerator in our room nor a trash can in the bathroom which is just strange not to have. The windows and walls are very thin so you hear all the noise from the Amusement park which is right next to the hotel if you stay on the south side of the hotel. Valet is always nice but for $22/night again can add up quickly but they were very fast in getting my car!
Proximity to everything and friendly staff. Went down for the bike rally and was charged excessivly for parking. I was charged to park my truck, my trailer and even charged to park my bike at the hotel for a grand total of $204.00 for 4 days.
The view and the facilities were worth it. Paying for parking, which was across the street... Very inconvenient.
The hotel is amazing and at a perfect view right on the Beach. It was an overall terrible experience, I had 2 nights and it was pricy but I was willing to pay some extra money to enjoy my vacation, the first night the room next to me had a party with a music that was so loud and when I complained, they changed my room and I had to pack my stuff and walk to the other tower for another room at 1:30 am, there was no security and rooms were packed with at least 5 or 6 teenagers and they were so noisy and again no security or someone who can ask them to lower the noise at least at night time, 2nd night had a false fire alarm and had to evacuate the whole hotel and that took about 3 hours to resolve, got back to my room at 1 am, that might be a bad luck so that won't be the case for everyone but once again the hotel had no kind of security or manager that take care of the guests and provide a quiet, relaxing time for their guests vacation.
I liked that everything was close to hotel. There was garbage in stairwells and so many homeless people hanging around.
Staff was friendly and helpful to an extent, the hidden fees were your surprise when checking out. All the add on fees are terrible!
Loved the location to the beach and the staff was awesome The window in our room was not sealed all the way, we had a view of literally only the roof, and the pool seemed small for a hotwl of that size. It was always packed.
the rooms were spacious and nice. The check in lady was very helpful and went above and beyond to make our stay great. I would definitely recommend staying here nothing
The location on the Daytona oceanfront can't be beat. We have stayed here every spring break for the past 5 years. I must say, it has gone downhill. Everything is just looking shabby. Our room smelled moldy. The staff were incredibly rude on several occasions. we paid a premium price for Motel 6 service. We'll be looking for different accommodations next year.
Staff Room al
Great Location Handicapped parking was limited.
Location. Right on the beach. Great kitchen with all the necessities. No. Great hotel.
Best place to stay.
The ocean view was perfect. The room had a bad funky smell.
The location, the price, and the room amenities. The cleanliness of the floors right outside the rooms, and the fact that the restaurant did not offer dinner.
View Awkward to placement
Oceanfront great view. Little older outside rundown
Location Rooms are small and dated.
I especially liked the friendliness of the staff and hotel location. no
Excellent beach view and clean beach Elevator is not clean and it would be good if they provide free breakfast. TV is very small.
Location; on the beach This hotel should not be rated 3 stars
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Staff was nice. This is not a 3 star hotel. Hotel was under renovations. Did not clean room or deliver clean towels the two days we were there.
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Two great pools and right on the beach. We were there 5 days and the room wasn't cleaned once. You have to take your towels to the laundry daily to exchange for clean ones. You also have to hunt down toilet paper. Walls are so thin that you hear everything from all the rooms around you.
I highly recommend this hotel to anyone, the customer service I, myself experienced was superb, they're all friendly and nice toward their guests. I can't think of any..
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I like to cook my own food, so the hotel with the large kitchen was great, and also the gas grills, nice swimming pool both in/out door pools. I really enjoy my stay at the hotel. My room was clean and pared for my visit. No.
Check-in was horrible. Long and time-consuming. Room was nice. Location was great. Check-in. Bring a snack. It takes forever!
The suite felt very home like The view wasn't completely oceanfront
Nothing It took an hour and a half to check in. The shower went from hot to cold. Outside pool wasn't in service. The smell was horrendous. Air conditioner didn't work right. Our room was hot the entire time.
Great location No hot water in the mornings
Hotel staff was horrible Waiting at the front desk for almost an hour and a half At 10:30 pm
The room was great, washing machine was a god send and easy to use, views from the room were fantastic, no maid coming into the room each morning was good, balcony was ace, no long ques for the lift, awsome place to stay for a family. it was very busy
Good pool, good tv channel selection, good dinning area long waits for the elevators
Beach and pools, Oceanwalk Restaurants, and the Turtle Bar We were never able to get a chair by the pool, we were forced to go to the beach. There should be more chairs by the pools. Also, there were many people by the pool without bracelets. The Security at this resort should be enforcing this, they just ignored it.
The jacuzzis and the lazy river are great! Great access to and views of the boardwalk AC unit broke on last day there, no one came to fix it, and apparently never even put it in the system. Children were throwing bread and liquids into the jacuzzi tub beneath their balcony. In the bedroom facing the hallway, the curtains didn't close all the way and the blinds left huge gaps where you could see in from the outside, plus light just just streamed in all the time, it was never really dark.
Good value and location. Nice pool. No maid service during stay, but maid came thirty minutes prior to checkout to get room ready for next guests! Next time will check the fine print because 10am check out time during Biketoberfest may be a deal breaker.
Conviently located to the convention center. Good entertainment with a band shell, movie theater and amusement park all surrounding the facility. We had stayed at this hotel in 2000, 2001, 2002 and 2003. This was our favorite hotel. We were so excited to have a chance to go again. We were shocked at how dirty and poorly run it was this time. Not only was our room dirty (like fecal material on the shower curtin), but our room was missing the trash can, tv remote, pans, forks... Usually there is a check list for the cleaning crew. This was very frustrating. There was food smeared on the door of one of the elevators. It was there for two days! We brought our eighteen year old son into the adult activity room to play billards with him and were kicked out since he is under 21yo. The next day I watched a man and his three very young children play billards in there for an hour.
The only thing I liked was the different pool activities for children and location We were placed in a Handicapped room with Me my fiance and 4 young children and the bathroom had no door and it was completely inconvenient and inappropiate. No one seemed to care of my concern.
The location is great, the view from my balcony. My room was not ready on time ,my waiting time was 40min Not towels my experience was not good Not good vacation
I loved the convenience of being able to walk out the the beach and walk to all kinds of entertainment and shopping. Eateries were awesome! Staff were very friendly and most helpful. Loved the pools and spas. Had all kinds of things to do without having to leave. Loved it! Upon arrival there was a mix up with the room. I had booked a one bedroom with two double beds and a sofa sleeper to accommodate 5 adults, and was originally given a one bedroom with a king size bed and sofa sleeper, but the staff were very quick to resolve even though it was spring break and booking was very heavy. I have absolutely no complaints.
Clean place with great pool area for kids...but no room service, cleaning service or valet. So be prepared to wash your own towels.
Beautiful view from balcony, and pool area nice. Make sure when you book it specifies ocean front! Wifi is terrible!
das Hotel liegt nahe der Main-Street und isch ziemlich im Zentrum von Daytona.Der Strand dirket vor der Tür.Einen Grill zur freien benutzung am Pool.Toll! ---
Die Lage des Hotel mit der Tiki- Bar direkt am Meer ist super,auch der Pool ist gut.Die Suite war sehr geräumig,Küche super eingerichtet. Das eine Badezimmer hat eine schmuddelig aussehende Duschkabine. Die Balkontür war selbst im verschlossenen Zustand nicht ganz zu.
Hammergrosse Zimmer und sehr gepflegt! 1A gerne mal wieder
Die Lage des Hotels. Die Zimmer waren gross und gut ausgestattet.Besonders das Schlafzimmer. Die Zimmer waren nicht gerade gut gereinigt. Das Bad sah aus wie aus den 80ziger Jahren, und sollte dringend renoviert werden.Den Balkon konnt man aufgrund seines Aussehens gar nicht benutzen.Wir haben waehrend unseres Urlaubes einige Hotels bewohnt, und koennen dieses Hotel nicht uneingeschraenkt empfehlen.Es wirkt doch eher schmudelig.
Sehr zentrale Lage und sehr geräumig ( für 2 Personen, 2 Schlafzimmer ,2 Bäder und Wirlpool .....Top )
nur die Lage des Hotels, Rest wie auf Mallorca wirkt alles etwas schmudelig
Große Zimmer.Es waren Strandhandtücher vorhanden und WLAN war kostenlos. Erstausstattung von Kaffee, Salz, Pfeffer,und Zucker war im Zimmer. Alle Reinigungsutensilien, Spültuch, Spülmittel , Trockentuch sind vorhanden. Es stehen Waschmaschinen und Trockner kostenlos zur Verfügung. Bei der Buchung war nicht klar , daß es kein normales Hotel ( es ist eine Timeshareanlage, was kein Nachteil war.) ist und es keine Zimmerreinigung gibt. Die findet 1 x wöchentlich statt.
war direkt am Strand,saubere Poolanlage, nettes Personal, grosse Zimmer mit Küche keine Balkon
Sehr schöne, saubere,gräumige Zimmer mit Essecke und Küchenzeile, Balkon mit Sitzgelegenheit und tollem Meerblick. Das Hotel verfügt über einen Außenpool, sowie einen beheizten Innenpool...konnten wir sehr gut nutzen, da dieses Jahr das Wetter nicht so warm war. Nein
Man sieht dem Hotel sein Alter an, aber es ist immer noch gut in Schuss. Die Mitarbeiter sind sehr freundlich und das Hotel hat einen direkten Zugang zum Meer. Sehr gut ist auch, das auf dem Hotelgelände überall Grill-Stationen zur freien Verfügung stehen. Wer grillen möchte, holt Kohle und Fleisch und los geht´s.
der Balkon und die Meersicht es hatte sehr gute Dounats, was für mich jedoch nicht ein richtiges Frühstück ist
Gute Lage direkt am Strand, Einkaufsmoeglichkeiten und Restaurants in der Naehe, Selbstverpflegung moeglich wegen Kueche Continental Breakfast ist auf Kaffee/Tee und 2 Sorten Donuts beschraenkt, die aber bei der grossen Zahl von Zimmern und Gaesten sehr schnell vergriffen sind
The location and view was excellent. The room needed to have a complete cleaning.
It was a friendly environment. Breakfast was great. Nice heated pool, particularly nice since was in the 60's I did not like the instructions. My reservation information contained no information about after hour (5 PM) check-in procedures, I arrived late (11 PM). I did not see the lock box and there has no information from you explaining the lock box for after hours. I spent an additional $119 to stay at a Days Inn on Saturday night. Better instructions for late check-in would be very beneficial.
Location, location, location... Nice to have the "living room".Ocean front balcony was delightful and roomy. Desk personel could not find reservation. She was abrupt and not at all helpful or reassuring. Problem was resolved but it could have been done in a more professional way.
great staff...very helpful..enjoyed our stay no hairdryer
It was on the beach. There was a laundry facility on site. The colors of the walls and decor was fabulous for a Florida beach place. the young lady, Maria, at the front desk was friendly, kind, helpful, and very respectful The sofa was a killer...very uncomfortable. There were two burners on the stove that were not very good (crooked). No frying pan. Toilet paper needs a major upgrade
Excellent location, location, location and beautiful view of the ocean. People were very friendly and helpful.
Veey friendly staff, they meet all of our needs and made the stay very pleasant Very nice rooms. You are pretty much staying in a one bedroom condo
sat on balcony, walked on beach, ate at the pier, read, drank wine and prepared small meals damp rooms need new outer doors- everyones slammed