Hotels in Osaka

das empfangs(!)-personal war sehr höflich und zuvorkommend und bei unseren vielen /teilweise unnützen fragen) sehr hilfreich. very helpful and attentive staff (in the lobby)

sauberkeit war nicht vorhanden!!! einfach inakzeptabvel für irgendein Hotel.staub, haare, abgenutzte möbel, sogar schimmel an der klimaaanlage (wer das nicht glaubt kann mich nach fotos fragen!!). auserdem war nach der lobby die englishkompetenz erschöpft. wenn man auf english mit wem sprechen will und jemand zum zimmer kommt, sollte der auch englisch sprechen und nicht nur japanisch. auserdem muss man für den pool und fitness bereich extra bezahlen und die öffnunghszeiten von flyer und realität stimmten nicht überein. no cleanliness (mold, dust, old decor, stains, hair!!)(got pictures if needed), no english, extra fees for pool and internet

Alle Zusatzleitungen wie z.B Schwimmbad wurde extra mit ca 16€ pro Tag und Person berechnet

freundliche Leute

Die Lage ist perfekt. Für Shopping, Nachtleben, Restaurants und Verbindung zum Flughafen Kansai. Sonst halt ein klassischer Hotelschuppen.

Habe einen sehr günstigen Preis über Booking.com bekommen. Aber: Steuern sind extra. Pool kostet extra. Fitnessraum kostet extra. Frühstück (wollt ich eh nicht) kostet extra. Und alles nicht gerade billig. Das Personal spricht auch nicht besonders gut englisch, das sollte bei einem Hotel dieser Kategorie anders sein.

Property is nice great staff.

Rooms are very small. No air conditioning is a definite minus. 75 degrees outside and only option is to use the heat. Very noisy but hotel staff was accommodating to move room.

Free bus to station partly compensated for distance.

Lounge prices were excessively high: 1300 yen for a cup of coffee (3 times the Starbucks prices), but there is nowhere else to sit to conclude a short business meeting.

Room was nice/clean, great view, connected to main train station. Staff were very helpful (accidentally booked in a smoking room, they found me an alternate, non-smoking room despite being very full).

The location. Close to the train station

Had to take smoking section

The staff at the front desk was very kind as everyone is in japan

The entire hotel smelled like bleach and smoke. The rooms were absolutely disgusting. Walls were stained, rooms smelled over bearing like bleach and cleaning products I had to leave early. The carpet smelled I felt dirty after leaving. None of the previous reviews held up to the facility. Like staying in a run down hospital. Will never book a hotel through kayak again. And I travel for work and pleasure very regularly. Might be the worst experiment at a "4 star hotel" I've experienced in my life

Location

Modern facilities

Spider in the ice-bowl, poor breakfast select and over-priced

The location of the hotel, it's really in the entertainment area

Located just a very short walk to the Osaka (not shin Osaka) Station I would estimate no more than 5-6 minutes easy walk-. Seems most cab drivers do not know it that well, and despite knowing the street name , want to check their "list of Hotels" where it does not seem to rank.. Best landmarks outside Osaka station are the Hankyu building on corner opposite the station) and the Namco Amusement building. As long as you are walking alongdside the NAmco building, keep walking along until you see the over pass ahead, cross the road andabout 45 degrees to your right from before crossing there is the Il Monte next to a little alley way. Lobby is on 3f.

You have to continually as the reception desk if you wish ice fror your room, which tends to limit you.

Location

Price

Great location for a great hotel

Wifi not complimentary. At a rate of $17/day I think it is too expensive...

shopping

Excellent service from Concierge and front desk staff. Convenient location to OCAT, JR Namba Station and local subway lines. Walking distance to Dotombori, Shimsaibashi, and other shopping streets. Good local restaurants in alley ways close by.

Although the chapel on the 22nd floor was a little kitschy, the hotel was grand, clean, and had great views over the city.

It was difficult to find the entrance the first time. The is a subtle entrance where you take an elevator up to the main lobby on the 22nd floor.

Staff was very friendly. Checked us in and gave us a sheet of paper informing us of rules and policies. Breakfast buffet was offered at a reasonable price and selection of food was excellent. Hotel room was cleaned and serviced at about 12:00pm-2:00 pm, found out when we slept in late but when we didn't we came back to a very tidy room with new towels and bath robes. Free lan internet was provided so I could upload pictures I took and update friends and family on how I was doing while in Japan. :) Check out was at 10:00am but or flight was at 9:45pm which was very sad but staff was able to hold or luggage for us while we walked around town for the last time. Also in the lobby were maps of the surrounding area which was very helpful. I would not mind staying at this hotel again.

This hotel was in a great location, very close to Shinsaibashi shopping street in Osaka. The room was clean, though we originally asked for a non-smoking room and were put in a smoking room, which really stank. This was changed on our second night after we complained and a non-smoking room became available. The staff were friendly and helpful. The room was tiny and really just a bed for the night, not a place to hang out.

The hotel was centrally located next to Osaka station. Great location and easy access to transportation and shopping. Breakfast was great and met the needs of all 11 of us travelling, including 7 students. Second time I stayed here and would stay again.

This hotel was very close to the Osaka station and was easy to access by foot. The staff were pleasant and had us checked in and out very quickly.

The hotel hasn't been updated in a while. It wasn't the cleanest place we stayed in Japan either. The blankets were dirty and there was hair on the bathroom floor. It smelled of cigarettes even though it was a smoke free room.

Fantastic location. You follow the tracks toward the Osaka train station, pass an underground shopping area and you are there in less than 5 min. Everything is well maintained, a reasonably-priced French restaurant is next to the reception (8th floor).

Nothing really.

Clean, convenient, comfortable. Staff were delightful. Easy walk to train station. Room was small but not cramped.

This hotel has an odd but delightful European feel. Old Time elegance but with all the right modern conveniences.

The white robes, cleaning process and very helpful staff .

Rooms too small. The fan in the bathroom did work

Location : really close to shin-Osaka, so if you're planning to come and go to Kyoto for example, it's really easy. Not noisy, quiet despite its location. Quite clean rooms (not perfect, but clean enough at least for my standards), internet lan access working (but not really fast). Small room, as usual in Japan, but "large enough" for a 1m 81 guy, as I am (I did not have to lean in the shower, that happens sometimes here). The price is ok.

They barely speak english, and seem quite unhappy to see you, no view (my window was on a 1-meter large "street", so I had a splendid view ... on a japanese office). All tv channels in japanese (but I did not encountered yet in Japan an hotel with foreign channels playing). In a word, average. As somebody already posted here, I've tried both Claiton and New Osaka : Claiton's people are speaking english (and are clearly more friendly), it's only a few bucks more, lan is working better and rooms are larger. But you ha...

ruhig gelegen aber relativ nah am JR Osaka Bahnhof , beiendrückendes Umeda Sky Building, grossen und guten Kaufhäuser, guten Restaurants in allen Preisklassen

enttäuschender Frühstück

Ein richtiges Sheraton. Das Superior-Zimmer war auch nicht besonders klein. Sehr freundliche Mitarbeiter an der Rezeption. Sehr günstige Bus-Verbindung zum Flughafen. Ich war rundum zufrieden.

Recht heftige Preise in der Hotelgastronomie.

Die Lage

Keine WC Bürste. Kein Geruchsabzug am WC. Kein Fenster im Zimmer zu öffnen.

Besonders zu erwähnen sind die freundlichen Mitarbeiter, die güpnstige Lage unweit der U-Bahn und unzähligen Lebensmittelgeschäften, Imbissbuden und Restaurants in nächster Nähe sowie die Einrichtungen des Hotels, die man besonders schätzen lernt, wenn man ein paar Tage bleibt: kostenloser Internetzugang, Kochplatte, Kühlschrank, Microwelle und Wasserkocher (im Zimmer) sowie Waschmaschinen und Trockner (im Hotel).

Ist ein bißchen abgewohnt, bei dem Preis aber voll akzeptabel!

Die Lage ist für Sightseeing in Osaka okay und in der Umgebung gibt es ausreichend Lokale und Supermärkte.

Die sogenannte Küchenzeile war in einem total abgewohnten Zustand und es fehlte der auf der booking.com Webseite versprochene Esstisch. Dem Boden sah man an, dass andere Gäste dort ihre heissen Töpfe abgestellt hatten. Es kann sein, dass wir wegen des relativ kurzen Aufenthalts von nur 2 Nächten das schlechteste aller Apartments bekommen hatten, aber wir würden dort jedenfalls nicht wieder hingehen und es auch niemand anderem empfehlen.

We are very pleased about the conciege sevice, they were very kind and helpful.

Everyone was so helpful, the facilities were great and the location was very convenient.

nothing.

Location was really good and staff were friendly

A little too small

concierge is very good

no welcome fruits, nobody helping to open heavy entrance door, poor choices for breakfast. At least for New Year they could do something nicer for breakfast.

Sehr praktisch saber gemuetlich perfekt aussicht

Nix

Located literally next to Osaka's Sky Tower and rotating garden/restaurant. Not far from Umeda station as well. Hotel is also very nice, but best of all was the service, which was impeccable.

Most of the staff was very friendly and helpful. The bar near the lobby was absolutely great. Bartender was very genuinely kind and knowledgable.

lady at check-in office was very curt in her communication (smaller woman with glasses). The hotels restaurant does not offer 24 hour room service, and the hotel does not allow deliveries, so if you find yourself hungry past the kitchen hours, you are screwed. Concierge is off duty after 10pm, so again, any late-night info is non-existent. Location was very far from any nearby attractions, even any row of shops/restaurants.

Äusserst hilfsbereite und nette Mitarbeiter

Staff service is outstanding.

Customer service very good

The staff was very friendly and accommodating. It was clean and quiet.

The room was disappointing. The beds were very hard and the room was all the way on the other side of the building away from the elevators.

Conveniently located by the subway station Friendly, English speaking front desk Great lobby and hotel facilities

You get what you paid for! The hotel lobby was so nice that I was very disappointed when I got to my room. The carpet was sticky and towels were stiff. The room was pretty run down and I felt like it was not the same vibe I got from the hotel lobby. However, for how much I paid, it was well worth the location.

Das Zimmer war sehr schön und sauber, außerdem nicht zu klein für japanische Verhältnisse.

NONE AT ALL

THE PRICE

There is nothing I can review except this is the worst of all hotels that I stayed in the past.