Ōsaka Hotels

The staff was amazingly kind and helpful. The room, view, and location were pretty great too.

Not a big deal, but a little bit hard to find the entrance to the hotel in the Namba Station.

Location, location, location!

No

The staff was was outstanding and very understanding and we love the location.

It's my second stay in this hotel, it's very close by the station (3min by walk). A lot of shops and restaurants near this one.

The hotel was nice, but make sure to get a room with an outside window, otherwise you just have a wall 20 inches from your window. The room I had reserved was very very small and claustrophobic (not like the picture I saw). For 30$/night more we got a much bigger, nice room, with a beautiful view of the city at night. Worth the extra charge. The hotel is well located, close to the subway line, not in the center of the city, more in the business district, which made it really quite and pleasant at night. Internet was spotty and the staff was not very friendly or helpful (at giving directions, places to eat, ...).

Although the chapel on the 22nd floor was a little kitschy, the hotel was grand, clean, and had great views over the city.

It was difficult to find the entrance the first time. The is a subtle entrance where you take an elevator up to the main lobby on the 22nd floor.

The staff at the concierge desk were VERY good and helpful.

The first room we were given smelled and had mold on the walls. When we insisted on moving we were given a lot of difficulty. The next room we got was clean, but still small and spare (but it was fairly cheap). The staff often seemed indifferent.

The only thing that recommends this hotel is that it is next to the Osaka Convention Center, which is very convenient. Otherwise, I would never go back to this hotel or recommend it to anyone. The concierge staff was very helpful. But the rest of the staff were hit or miss. At every other hotel we stayed at in Japan if we asked for a cab the door person would call the cab, open our door and discuss our destination with the driver. At this hotel, when we asked for a cab the door person waved his hand in the direction of the cabs, said they were over there, and walked away. Not all the staff was that bad, but there did not seem to be the am...

Modern facilities

Spider in the ice-bowl, poor breakfast select and over-priced

Clean, convenient, comfortable. Staff were delightful. Easy walk to train station. Room was small but not cramped.

This hotel has an odd but delightful European feel. Old Time elegance but with all the right modern conveniences.

The security for each floor. Location was excellent for the trains.

Not really. Train noise could bother some people.

Excellent location. We were fortunate not to be on the side of the trains. Good breakfast. Was disappointed by the description given on web sites.

concierge is very good

no welcome fruits, nobody helping to open heavy entrance door, poor choices for breakfast. At least for New Year they could do something nicer for breakfast.

Great location for a great hotel

Wifi not complimentary. At a rate of $17/day I think it is too expensive...

Located above railway station. Also high enough to keep above city noise so a good sleep.