Swissôtel Nankai Osaka

Frühstück war fabelhaft! Gepäckaufbewahrung über eine Nacht kein Problem. Sehr schönes Zimmer und toller Ausblick. Wir würden immer wieder kommen. Tolle Lage am Bahnhof Namba.

Nichts auszusetzen.

freundliche Leute

Fantastische Lage.

Excellent location. Room is comfortable and staff is friendly and helpful. Love the pyjamas provided and a variety of pillows we could order.

Location was superb. There is no better place to stay, especially if you are flying to and/or from Kansai Airport. Plenty of eateries, cafes and restaurants within a short 5 minute walk. The staff were gracious enough to give me a slightly bigger room with a king size bed although I booked the one with the queen bed. The room was too small and with a baby crib, there was almost no room to left to put our 2 luggages. Our stay would have been very trying for 7 nights if not for the generosity of your staff. We made a few changes to our booking dates but we were glad that when we arrived, the crib and baby bath tub were all ready in the room for us. Thank you so much! We will definitely recommend it to our friends.

Breakfast was really too expensive, even if you pre-order it. Our family of 2 adults plus 1 baby can easily get a proper breakfast at Starbucks for 1200 Yen. However, that’s the small issue. I would like to highlight how dangerous the baby cot could be. One side of the baby bed can be adjusted from full height to half height. Since our baby is 1 years old, he can easily stand up and grab the sides for support. To prevent from from falling over, the height was set to the highest. However, the locking mechanism has no safety feature. My son can easily touch it, meddle with it and unlock it. Because of that, the entire gate dropped on his fingers. How he managed to escape with nothing more than a fright and some pain, without any broken fingers, I will never know. I thank my lucky starts if they ever exist. We had to use shoelaces to tie the gate so that it will not drop even though the locking mechanism is not placed properly. I sincerely suggest that you relook at all the baby cribs you have in your hotel, and other chain hotels to ensure that they are all certified safe for babies. Thank you.