Embassy Suites by Hilton Palm Desert

Not impressed

Positiv: The grounds are nice. Breakfast was good

Negativ: Room were smelly. Old furniture. No heat ( was cold). No TV in sitting area. Would not recommend or stay there again

A One Star Experience (only because you can't give

Positiv: One of the worst hotel stays ever. No wonder TripAdvisor rates them 22 of 23 hotels in Palm Desert. I can't imagine there could be one worse. I paid an extra amount to reserve two beds -- for physical reasons since it was two males traveling and one of them has a broken elbow that can't be touched. But they had no two-bed rooms and basically said sure we overpaid but tough

Negativ: I had to get my attorney involved with the Getaway in order to get a refund at the horrible place (which is undergoing a huge renovation) which I didn't see on their listing. The worst of the worst.

Disappointed

Positiv: Bed was clean, comfortable and linens/spread were new and not worn or stained. This was the best part of my stay.

Negativ: Room smelled musty, stale and not of 4 star quality. Property overall is getting worn down. This was not what I expected for an Embassy Suites.

Negativ: Not well insulated, you can hear everything, noise in the upper floors and people walking outside. Maid did an incomplete service in the room . Did not finish making the bed. Lights are not working, the air conditioner is do loud

Positiv: Location, amazing free breakfast

Negativ: Room service didn't show up one of the days, very little complimentary soap and shampoo, floor was filthy, front desk was rude.

Nicht beeindruckt

Positiv: Die Anlagen sind schön. Das Frühstück war gut

Negativ: Das Zimmer war muffig. Alte Möbel. Keine Heizung ( war kalt). Kein Fernseher im Wohnbereich. Kann das Hotel nicht empfehlen und würde nicht wieder dort übernachten