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Market Grille food and service were excellent. Very good coffee Very disappointed with the room. No refrigerator or microwave. Royal Cup coffee was very good, but packages of powdered cream not good. Arrangement of room, lack of comfortable chairs to watch tv or read newspaper. Never could get room temperature comfortable, Seemed to be about 3 degrees difference in room temp and thermostat setting.
Our view was great, very relaxing, beautiful, rooms were cozy and the location was convenient. That we didnt stay longer :(
Water view Too many noisy workman staying there
Was lead to believe no pets were allowed, but they were. Dog pooh all over the grounds.
The view is nice. Right next to lake tarpon. Room was very clean and remodeled. It's a quiet and nice place The continental breakfast leaves a lot to be desired. Couldn't even find regular coffee there.
The rooms are spacious and clean and the beds are comfortable! The lobby is also nice and the staff were helpful. I liked having the sunrise coming trough my window in the morning and having a personal balcony. There was coffee and breakfast snacks available in the morning. The lobby also had a computer for guests to use and wifi in the rooms. The breakfast could have some more options... The hot tub wasn't really working - it got hot but no jets. The pool is not heated though the booking sites and their website said it was. It would be really great if there was a partnership with a local kayak/canoe rental company since it is on the lake - With specials or st least contact information.
Claean good location nice people Probably wouldn't hurt to let people know you changed the name of the hotel
Liked waterfront canal location with a patio overlooking the canal. Quality of bed and chairs was not very good. Breakfast staff had difficulty keeping coffee and supplies furnished in a timely manner.
Size and comfort of bed. Restaurant was closed. Room could be cleaned more (vacuumed around edge of room). There was lots of dust around there.
Not much No response from management. Water pipe broke and flooded room no competition or upgrade. I was a front desk manager for 8years at a resort. Sand in sheets. Unfitted sheet. Unacceptable breakfast
This is a good place for tradesmen in the area who need a place overnight if too far from home...staff was nice but boisterous...couldn't hear the TV or table conversation at breakfast for the hootin' and hollerin' (and raucous laughter) at the front desk...no consciousness or concern of the impact on the guests of such behavior...hotel maintenance men wandered in and out of the breakfast area drinking coffee, juices, etc., just as if were guests...reminded me of the casual lack of sophistication of some seedier places in Greece, Spain, etc., that I've visited...(the onsite restaurant that was advertised is closed and 'For Lease'...with no close-by alternatives) See column one....
Nothing The first room was damp and had a heavy mildew/mold smell to it, the second room was less damp and the smell wasn't as bad. It was 10:30 and I wasn't changing rooms again. The mildew/mold effected my son's asthma problems which hadn't flared in years. Neither of us could breathe well in there. Avoid this place!!!
I like the location, it was very near my trade show. Staff were friendly, check in/out was easy. I like that it's on the canal although I didn't get to explore the property. If I stay here again I'll ask for a room near the back, away from the busy highway. My room faced hwy 19 and the traffic noise was significant. There were tiny ants in the room. The entire building looks good but gives the sense that it's past its prime.
The staff at the hotel were very nice and accommodating. The rooms are spacious and the exterior of the hotel has been modernized to some extent. Parking was easy. Check out was smooth. I was sort of hoping for a surprise on the continental breakfast like a waffle machine, but it was the basic cereal and yogurt offerings. The breakfast area was very clean and well presented, nothing special, nothing too disappointing. This place is a throwback to the early 70's. My first room had furniture in it that I believe had been there since 1973. The carpet was worn and the A/C was not cooling. It was a sticky night, so it was too warm to stay in that one. Had to trek back to the lobby to exchange keys for room #2. I had hoped that the clerk would give me the best available room on the second try, but that didn't happen. The second room looked much worse than the first. Worn out carpet with several holes and a smell like a broken refrigerator that had been left closed for a month greeted me as I entered the room. Again, the same Brady Bunch era furniture was found in this room too. Plastic dollar store grade chairs on the balcony were also a turn off. Since I had an early appointment, I settled for the room I had at this point. The mattress has no padding left so I spent the night sleeping on the ripples of the innerspring that was poking through the fitted sheet on the bed. If you thought all standard def tube TVs were all in the dump by now, nope, this room has some off-brand model from the early 90's with a sluggish remote control. Bottom line, there is a Hampton Inn one mile up the road -- spend the extra few bucks and get a good night's sleep there.
The front desk was friendly My room had bed bugs and the carpet felt wet. Everything was so outdated and dirty. Save yourself the time & unless you can only afford $40 for a night you should go down the road a little ways to the Red Roof Inn which for $58 (3 night minimum cash only price) a night it is easily worth the money imho unless u like living with bugs. This review is real. I paid for one night at Kings Inn & I left before midnight. To go find another place for the night. I booked online thru kayak and paid $60.
Parking was an issue as a guest of the hotel a $10 fee to park in the parking deck which was reimbursed by the hotel or a $25 overnight valet parking fee which you did not get reimbursed on as a customer of the hotel you should have the option to valet your car without the $25 fee
Excellent service we were treated like rock stars! The smoking in the casino.
i liked that the rooms where clean and luxury and didnt have the typical casino smoke smell i didnt like the fact that i didnt get the room i booked online although this one was very nice maybe even upgraded but they should have mentioned it
The hotel has many facilities. It was further from the center as we thought and because of the casino (we assumed) the public was quite elderly, which we had not expected of a Hardrock hotel. Also too bad the breakfast was not included even though the rate was quite high (189 USD excl VAT)
casino and room booked smoking room did not det smoking room
Das Wetter Kakerlaken in unserem Zimmer, genug gesagt. Management nichts uns zu entschädigen. Werde hier nicht wieder übernachten
Kein heißes Wasser in der Nacht , die Wanne schlecht
Das Personal war super freundlich. Super Shuttle Service! Das Essen war sehr lecker. Ich würde wieder dort übernachten.
Die Lage ist toll (kleiner Strand ) Die dazugehörige Bar /Restaurant ist gut ,es gibt 2 Volleyballfelder mit Beleuchtung Die Betten waren sehr weich
Sehr nettes Personal und tolle Lage
Das Hotel ist voll, also seien Sie geduldig mit dem Personal. Wir hatten ein paar Probleme, aber sie wurden schnell bearbeitet. Keine Beschwerden. Es ist sauber und gut gepflegt. Das Highlight war das Essen am Pool. Es ist großartig. Wir haben letztendlich zwei von vier Nächten dort gegessen. Im beach mexican Stil. Ich würde empfehlen, hier zu wohnen.
Sehr geschmackvoll eingerichtete grosse Zimmer
Frühstück ist positiv erwähnenswert
Mein Zimmer hatte nur lauwarmes Wasser und war sehr, sehr laut.
Das Beste Frühstücksbuffet an jedem Hotel.
Gute Lage, kostenloses Parken, sauberes Zimmer, sehr komfortable Betten! Tolle Erfahrung insgesamt ... ich kann es kaum erwarten, wieder zurückzukehren! Keine Nachteile
Die Tatsache, dass es neben einem Strip Club ist Waschbecken funktionierte nicht. Musste die Dusche zum Zähneputzen benutzen.
Es gibt jede Steckdosen zum aufladen, jede Menge Handtücher und Kaffee. Alles war sauber und die Betten waren komfortabel. Keine Wanzen!
Location is fantastic. Great views. Not a heavenly bed at all. I remember what those beds are like and this was not it. It felt like a thin mattress. The carpet had large stains in a couple of areas.
Upscale, clean, friendly staff. Nothing was included. Had to pay an outrageous amount per day to park, internet was also a fee (two days with that fee is what I pay for a month of internet at home). I expected normal mark-ups for food and drinks but to pay that much for simple amenities which should be free was ridiculous. But I guess it was my fault for not checking on that; I've just never stayed at a hotel where that stuff wasn't included.. especially for the price of this hotel.
The place wasn't clean, even after we complained the next day coffee stains were left on counter, a dirty glass with lipstick was just put on shelf. Also the plumbing was loud. There's no soundproofing, we could hear the person snoring in the next room. The manager did give us free breakfast which was nice but if I hadn't prepaid I'd have moved
Looks very beautiful in common areas Lots of money for what you get and you have to pay extra to park which isn't included anywhere when you sign up as well as pay for wifi
The place was nice and weather was beautiful. Hotel room was spacious and clean. The view was wonderful and we didn't turn on the TV once because of the view and watching the cruise ships leave the harbor. Who doesn't have coffee downstairs?
Going from Denver to Tampa in December what is an important factor to a three day stay? Swimming in a heated outdoor pool as shown on the Westin website. We arrived on the third floor in our suits ready to swim only to find out the pool was under construction. The hotel claims the third party we booked with should have told us, they didn't. Neither did the front desk when we checked in. Very disappointed!
Clean with the usual Westin standard amenities. The staff was mediocre at best, making you feel unimportant. This was a festival weekend but they allowed themselves to be lazy instead of working extra hard to please the customer. No attempt to accommodate room requests. Seemed like they hired temps from the holiday inn or something.
I had a short stay. The price was the main factor in my choice and the location near a conference at the Marriott. The view was very pleasant. I did not use any of the facilities so could not really rate this item. I suggest having a box NA for this circumstance. The mattresses are very soft. My experience is that good mattresses and hotel mattresses are firm. No vending machines on the floors. Water flow in the sink was very low. Shower produced huge volume, which wastes too much water. I suggest low flow shower heads, but it may be that guests like using floods of water when it's not their own. The cable TV lost the satellite connection, possibly due to a thunderstorm at that time.
It was a last minute plan to stay in downtown Tampa. This place was GREAT!! The staff were awesome, the rooms were very comfy and the amenities were pleasing. Parking was a little interesting as there is no onsite parking but because they offer 24 hour valet and your already downtown with lots to do, its not so bad.
Modern and beautiful rooms are spacious and staff is great
Great design. Looks very upscale. No parking. Must use meter to park on the street or pay for valet service. The faucet and shower handle were not installed properly and were loose.
The lobby and rooms were nicely appointed. Probably one of the nicer lobbies I've seen - really pleasant to just hang out in. The echoes and slightly dim lighting of the hallways reminded me of elementary school and just didn't give me the luxury vibe. The lighting room also gives it a rather downbeat feeling. I think some bright sconce lighting in both halls and rooms would really give some much needed energy without compromising the historical gravity of the re-purposed courthouse.
- The hotel is built into an old US courthouse, which is very pretty and well executed. It felt like a high-end boutique hotel. - The room was exceptionally clean, and the decor was nice and modern. - The location of the hotel was great. A quick ride or walk to anywhere downtown. - The price and value of the hotel relative to where it is, and what you get is pretty good. I felt this was the nicest hotel for the price. - The hotel was a bit difficult to navigate when first arriving. The entrance is around the Zack side, not on the Florida side that is advertised as actual address. Once we got our bearings it was better. - The hotel bar advertises a daily happy hour, however in practice the hotel bar was never open, nor was there any staff there. - The restaurant was good in theory, but execution was lacking. The egg breakfast I got tasted horrible and had to be sent back. The other food was pretty good, but the service was complete rubbish. - The hotel is a bit sparse and lifeless, and hotel staff were hard to find.
Old historic building with modern amenities. Short walk to the Riverwalk and great restaurants It was all good, must valet car which was understandable for the repurposed building
Loved the high ceilings and the fact they kept a lot of the details of the old use of the building. Great ambiance, food, bar. etc.
Location Even though when I booked the room I clearly stated 4 adults, when we checked in, they gave us a room with only one king size bed. When I complained, they said "sorry, we are all sold out, you should have specified you wanted 2 beds when you made the reservation". When I asked for 2 roll away beds, they said we could only have one due to fire code restrictions. Staff never really tried to help me - more of a tough luck attitude!
I like Westin in general! But Tampa bay westin has nothing to like THIS SPECIFIC WESTIN IN TAMPA is the worst! I got there at 2:00 am being exhausted and they didn't even let me check in because my reservation was made the same night(after12)!!! They asked for more money since I booked it through kayak THEY DID NOT LIKE THAT AND WAS OBVIOUS WITH THE ATITUDE! The guy (MIKE WITH ARABIC ACCENT) said Too bad you booked it through kayak, it's a third party and we can't even match the price!! So you have to pay more now that you're here! Ended up leaving without getting my money back! I lost $128 and checked in at Hyatt instead! Horrible experience
My wife and I are from the area. We were celebrating her birthday and my goal was to take her "away from it all" (duties as a mother, career woman, etc.) while not having to travel far. The hotel provided first-class amenities, scenic prime location, superb on-site dining, the latest extended check-out time we've ever experienced and the perfect romantic ambiance. The best part: We were 15 minutes from our front door! We were surprised that lit candles in the room weren't allowed. However, we understood. Also, no refrigerator to store items left over from the stellar meal at Aqua.
It is comfortable, but room servace rather slow and the same with house keeping, recepcians are very gentle.
The staff are very helpful and friendly. The gym is well equipped and the rooms are really big and very clean. Worth the money The location is not great but the hotel provides a free shuttle. the internet is quite expensive like $7 for 15 mins.
peace and quite the bathroom did not meet my expectation by a long shot
Very very good. I wish it stayed at a nice beach. Everything else was just perfect. It was not a swiming beach though they call it privat beach. Only jets.
Ehrlich gesagt überhaupt nichts! Dieses Hotel war wirklich widerwärtig! Rund um die Klimaanlage war alles nass deshalb hat das ganze Zimmer widerlich gestunken. Ungelogen, die Deckenlampe war mit Wasser gefüllt, wahrscheinlich von der Klimaanlage vom Zimmer drüber. Aus dieser Lampe tröpfelte das Wasser die ganze Nacht. Wir wären gerne wieder abgereist, aber es war spät, wir und unser 7jähriger Sohn waren sehr müde. Das Frühstück war ebenfalls widerwärtig und der Frühstücksraum dreckig. absolut nicht zu empfehlen!!! Nie wieder.
Guter Preis, freundliches Personal, relativ gute Lage Die Laken waren dreckig, kein Duschvorhang
Preisleistungsverhältnis o.k. Personal freundlich.
Das Hotel war in einem sehr guten Zustand und das Personal freundlich. Das Frühstück war sehr gut. Der Aufzug war ein wenig beängstigend ;)
Gut gepflegte Anlage und das Personal war sehr nett und aufmerksam
Mit dem Auto erreicht man Busch Gardens in rund 5 Minuten. Beim Clarion H&C Center Tampa entsprach bei unserem Besuch nur der Empfangsbereich einem Hotel. Der Übernachtungsbereich entspricht nur einem Motel. Die Zimmer sind durch dünne Wände und Türen hellhörig. Auf der Außenseite parken die Autos direkt an den Zimmern, bei den Zimmern zum Pool hängt der Lärmpegel von der Poolnutzung ab. Das Frühstück hatte den Charme einer Armenspeisung. Die einzige Enttäuschung auf unserer Florida-Reise.
Uns gefiel, dass die Zimmer sauber waren, der große Pool (obwohl wir nicht viel Zeit dort verbringen konnten), und die Tatsache, dass die Zimmer einen Kühlschrank und Mikrowelle haben! Wir haben auch das kostenlose Frühstücksbuffet genossen! Das Personal an der Rezeption war auch sehr freundlich! Es gab nicht viel zu beanstanden. Nur einmal ware ein Mitarbeiter am Frühstücksbuffet etwas unfreundlich. Aber davon abgesehen, war das andere Personal sehr nett.
Zimmer war im 1. Stock, ich habe vergessen nach dem 2. Stock zu fragen
Im großen Schwimm- und Kinderpool mit Piratenschiff konnten wir auch ohne Meer die Sonne Floridas genießen. Das erste Zimmer war laut (Zentraltechnik vis a vis). Das zweite Zimmer war nach unserer Rückkehr vom Abendessen voller Ungeziefer (Kakerlaken u. Wanzen), so dass wir noch nachts um 23:00 Uhr in ein drittes Zimmer wechseln mussten. Dieses war dafür ruhig und sauber, so dass unser Aufenthalt schlussendlich doch noch in angenehmer Erinnerung bleibt. Schade, dass wir dafür zwei Mal an der Rezeption vorstellig werden mussten.
Sehr komfortables Hotel, hat aber auch seinen Preis. Sehr gute Lage und Service. Moderne und saubere Zimmer. Frühstücksbuffet ausgezeichnet, grosse Auswahl mit frisch zubereiteten Omelettes. Gratis Welcome-Drink war perfekt. Extrakosten für Parking (20$) und Wireless.
Sehr grosse Zimmer mit eigenem Wohnraum (Hotelzimmer verfügt über zwei grosse Räume); sehr sauber; zwei Fernseher; grosses Früchstücksbuffet; Zeitung wurde am Morgen - gratis - vorbeigebracht; Valetparking freundlich und schnell (20 USD plus Taxen / Nacht); schöner Pool im 3. Stock; gute Aussicht vom 18. Stock Frühstück nur bis 9:30 Uhr möglich; keine gemütlichen Restaurants in der Nähe
Gutes Frühstück, super Zimmer, direkt neben der Straßenbahn nach Ybor-City Nur Valet-Parking
Alles! Großes Zimmer, alles sauber, Blick über Tampa, fantastisches Frühstück, Valet Parking, gleich neben St. Pete Times Forum und Convention Center, Straßenbahnanbindung, 25min nach Busch Gardens mit dem Auto Achtung vorher Wegbeschreibung ansehen, wenn Sie mit dem Auto kommen! Wir haben 3/4 h gebraucht!
Located right in the lobby of the airport. You arrive from your gate to the hotel lobby in 10 minutes. Staff incredibly helpful. Hats off to Nadine for helping us plan activities during our day off, and to Cheryl and Luz in the Concierge Lounge for making us feel so welcome and having treats for us. The restaurant and room service offerings were delicious. I have been to this hotel a few times, and am never disappointed and will come back again. Wish the hotel had a designated Concierge to help us make plans in the vicinity. Hated to bother the front desk staff while other guests were waiting to check in and out, but had no choice.
Wouldn't allow me to cancel my stay even though they were contacted 3 weeks before hand.
Great location since I was taking a flight early the next morning. Spent 20 minutes trying to find my reservation. Also, they charged me for parking, even though I didn't have a car. Had to have that charge removed from my bill as I was hurrying to make a flight.
My room 431 is located above the kitchen and I could strongly smell hamburger grease.