Eagle Hotel

Good location, the front desk attendent was friendly.

When we tried to check out and get a receipt, around 8 in the morning, there was no one at the front desk. There was a number to call but no one came. Finally the nice person from the previous evening came and got our receipt.

It was close to the church where the funeral was.

Lack of heat, room wasn't restocked with clean towels when asked to be serviced. The elevator only went to second floor and we were put on third floor even though we asked for first floor. Refrigerator didn't work, no remote for TV.

Location close to the rink and a restaurant downstairs

Didn't like uneven floors, smelled weird, the staff was not available, the rooms were outdated, the staff were not professional, we did not get a proper invoice from check in or departure. The room was too hot on one side and way to cold on the other when we transferred rooms, The rooms were not very clean, their was bugs in our room. Gaps in the doors, doors do not shut right or lock correctly. Over priced for what they were providing for service, could of driven to wasilla and got in a hotel for about the same price and much more modern and better service. We are still waiting for reimbursement from transfering rooms in an attempt to accommodate our family. So as of right now you have lost our business booking .com

Only the view

Poor service and the cockroaches

Rooms were filthy. Stains on the bed skirt. Crumbs on the floor. Hair on the sink counter and shower