Mantra on Murray Perth

The location is great

When we arrived the key card would not work and we had to go back to reception to have it changed. Once in the room the fridge was turned off and a sopping wet towel was in there. The air con was not working correctly and the room stayed hot for the whole stay. There is no bed side lights nor even a master switch near the bed which means you have to turn the light off at the room entrance and then stumble around the room in the dark to find the bed. The night staff did not even acknowledge us when we return to the hotel after our night out. All this while charging the same price as other luxury hotels in the CBD was very disappointing. Not good value for money.

Loved the location!

Rooms need a little updated ie; airconditioning, mattress comfort.

The location was excellent. Near train station, bus stops and plenty of eateries and shopping. Will stay here again, but I hope they can improve the aircon noise and housekeeping the next time I stay here with my family.

The main issue was the room's aircon which was super noisy throughout the night. The housekeeping can be improved too. We had to ask housekeeping to change our towels and clean on the 3rd day. Hope the hotel management can improve on these issues.