Courtyard by Marriott Philadelphia Downtown

Staff

Positiv: Front desk staff was very accommodating.

Negativ: The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.

Great location.

Positiv: Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area.

Negativ: N/a

Great stay and location!

Positiv: The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location!

Negativ: The valet parking was a bit pricey but it was very convenient and no stress.

Always a great stay!

Positiv: This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY!

Negativ: It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.

Enjoyed my stay

Positiv: The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back!

Negativ: $50 to park your car is kind of expensive but you get a full 24 hours.

Perfect location

Positiv: We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.