Hotels in Philadelphia

Positiv:: I had a great experience staying at Monaco, from price to service everything was perfect.

Negativ:: I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.

Positiv:: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.

Negativ:: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Positiv:: Nice location for nightlife and history tours.

Negativ:: I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.

Positiv:: We love the staff as they are professional and fun. They offer free happy hour and coffee in am! This is a big deal and makes people feel welcomed. The rooms are stylish and cozy! We had a 2 month and 14 month old children who loved it too!

Negativ:: Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)

Positiv:: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.

Negativ:: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Positiv:: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.

Negativ:: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Positiv:: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.

Positiv:: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!

Positiv:: Kostenloser Kaffee

Positiv:: Wir waren für Silvester ... sehr schönes Hotel. Das Personal war exzellent. Ein bisschen teuer. die hin- und Rückreise in Betracht ziehen würde.

Positiv:: Tolle Lage für meine Arbeit. Tolle Restaurants sind zu Fuß erreichbar.

Negativ:: Fast verdorben hat mein Hemd mit rostigem Bügeleisen.

Positiv:: Jedes Zimmer und jede Ecke des Hotels ist einfach unglaublich. Liebe es!!

Positiv:: Layout & size of room

Negativ:: My bedroom tv did not work

Positiv:: location perfect

Positiv:: Classy, georgous bathrooms, clean room, great beds, great staff.

Positiv:: Lived the modern prairie style decor. Bell desk gentleman were excellent - went above and beyond helping my son and I as we visited nearby colleges, even got a bottle opener when we discovered our sodas were not twist off. Thanks!

Positiv:: Room was very nice! Had a mini fridge.

Negativ:: Shower door leaked making a big puddle and the drain didn't got down. Didn't have a room service menu or a list of phone numbers in our room. Parking was valet only and $40 a night! What a rip off!

Positiv:: Room was clean and cozy. Location is great especially to the hospital . Staff friendly and professional.

Positiv:: Komfortabel und sauber. Schönes Fitnesscenter.

Negativ:: Es ist nicht billig. Das Personal in der Lobby schien nicht zufrieden.

Positiv:: Bequemes Bett, die Klimaanlage funktionierte gut

Negativ:: Leitungswasser schmeckte wie ein Teich

Negativ:: Hi Preis für eine Nacht parken!

Positiv:: Ausgezeichnete Lage, mit vielen Geschäften und Restaurants leicht fußläufig zu erreichen. Sehr elegante Lobby und Essbereich.

Positiv:: Am Eingang jeder kümmert sich auf die Schuhe. Die gesamte Herberge war sauber. Alles funktionierte.

Positiv:: The location is perfect in the center of the historic district of Philadelphia with top restaurants within a short walking distance

Negativ:: Hotel is a bit tired and could use quite a bit of updating.

Positiv:: Great location, friendly staff.

Negativ:: Noisy refrigerator in room.

Positiv:: The location was great--right across from independence park with many other attractions within easy walking distance. We had a great view of the park through two big windows in our room. The staff was very friendly. Although the hot tub was broken and much missed, the spa was otherwise very enjoyable. I particularly appreciated the valet and doorman offering to allow us to park in front of the hotel while we loaded the car with our luggage.

Negativ:: The drapery partly obscured the great view, and could not be pushed out of the way.

Positiv:: Loved everything except restaurant staff. The front desk staff was excellent!

Negativ:: I tried to call in a pick-up order, and your restaurant staff was rude and didn't put in my order.

Positiv:: The downstairs spa and pool was relaxing and very clean. The staff throughout the hotel was friendly and quick to take care of anything we needed. Even though the valet parking quickly retrieved our car and due to the difficult nature of street parking in Philadelphia, well worth the cost. We had a wonderful time at the Franklin.

Positiv:: Beautiful rooms with attentive staff and great location. My stay couldn't have been better! Can't wait to return to the Omni.

Positiv:: Housekeepers were the nicest people in the whole facility

Negativ:: Let me see Spa - the massage therapist texted on her phone through the entire massage, massaging with one hand then putting phone on my back Front desk - asked for late check out, was told it was not possible because hotel was sold out that night. As the conversation progressed or digressed as the case may be, was told that I could extend for another night. Not sure why it's okay to lie to people to their face Summary - not only will I never stay at that hotel again in philly, I will never stay in an Omni again. Not sure why the employees don't understand that their pay checks come from money paid by guests. You might want to let them know how the revenue is generated. Sad day

Positiv:: We stayed one night and decided to extend our stay for two more nights. The location was perfect - walking distance to historical points of interest in Philadelphia and to the wedding and reception we attended. The room was well appointed with a nice view.

Negativ:: Nothing.

Negativ:: Das Frühstück ist nicht im Preis enthalten