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Very friendly staff. Great view of the city from my room. Walls are thin, and you could here the neighboring room to well.
Front desk was very accommodating upgraded us to deluxe king room upon check in Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.
Location was prefect for walking around town to all the sites
The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture. Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.
Not for family's & a little outdated. The location is amazing!
The staff was gracious and helpful Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.
Robes, shower was nice , room was quiet. 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.
Location & room were great Air conditioning was bad, after repair it was barely adecuate
The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!
The staff and hotel were wonderful. They ran out of cucumber water, but we did drink a lot of it.
Dog-friendly facilities Certain staff members (including one valet who was obviously personally invested in getting our car out and seemed to feel genuinely bad that one of his colleagues had screwed up our ticket) Location General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available
Excellent location, exceptional staff, great restaurant and bar. Nice room and a comfortable bed as well as a pretty good WiFi connection (best I have experience in a while at a hotel). Walls were a little thin. We could hear people in the hall coming and going as if they were almost in the room.
Freies wlan, die gute Lage und vor allem das ausgezeichnete Preis- Leistungsberhältnis Das Badezimmer war relativ alt - es sollte erneuert werden
das Hotel ist optimal gelegen für die Besichtigung sämtlicher Sehenswürdigkeiten in Philadelphia, ein Plus-Punkt ist die Self-Park-Garage nebenan.Sehr schöner Frühstücksraum im letzten Stockwerk mit Blick über Philadelphia
Mitten im Zentrum, nur wenige Schritte zur Market Street und Independence Park Außerhalb des Hotels ist Chinatown und diverse lungernde Personen. Nachts vielleicht nicht optimal, tagsüber stört es nicht.
Sehr zentrale Lage, Frühstück unbedingt im Redding Terminal Market nebenan nehmen, das ist etwas besonderes! Parken ist sehr teuer, man zahlt den normalen Tarif von derzeit $ 27,50 am Tag im Parkhaus direkt daneben. Sonst sehr ordentlicher Standard eines amerik. 3-4-Sterne-Hotels, junior-suite ist sehr groß, 2 TV, Kaffekocher, Kühlschrank....
alles Top.....die Buchung war echt ein Schnäppchen
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area. N/a
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
Location My room was not ready till 5pm.
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
Sehr freundliche Mitarbeiter, abwechslungreiches Frühstück,zentrale Lage, sehr gutes Preis- Leistungverhältniss.
zentrage lage, fruehstuck incl., WLAN incl. direkt an einer Grossbaustelle
Nähe zur City, Chinatown und in Gehweite zum Historic District! Sauberkeit der Zimmer, reichhaltiges Frühstück Leider zur Zeit (April 2008) eine Grossbaustelle in unmittelbarer Nähe, auf der auch nachts gearbeitet wurde. Abhilfe: Oropax.
zentrale Lage, gut eingerichtetes Business Center Concierge ist wenig hilfreich
Hat alles super und ohne Probleme funktioniert. Schlechtes Frühstück.
WIFI frei, Schönes Bad, Zimmergröße gut, Grosse Baustelle gegenüber,
gute lage des hotels schlechter zustand des Zimmers (altes Mobilier, schlechte Schallisolation, laute Baustelle gegenüber, schlechtes Frühstück
Nahe am Convention Center.
gute Lage, saubere zimmer Online-Preis lt. Bestätigung wurde nicht eingehalten
Gute Lage, preiswert, zweckmäßig eingerichtet Frühstück
Not a good bed at all. Otherwise everything was pretty good. Nothing special though.
My room had everything I needed. The location is excellent. The hotel offers free wifi and hot breakfast. They charged me $70 for incidentals at check in without telling me about the amount. I noticed it, because my credit card company emailed me about the charge. Also there was a strange charge ($0.01) after check out. I need to figure out what it was for.
facility was very nice. staff very accommodating the air in our first room didn't work. After an hour of being in the room the temperature was still 78 degrees. Engineering said the people who had that room before us had the same problem. They shouldn't have sold that room again until it was fixed. But... they moved all of our belongings while we went out to dinner and were very nice and helpful.
Location location location. Kitchenette, room decor, foot shelf in shower (not important to all, but us gals appreciate it!), good climate control, room key access for elevator (great for security). No lotion in room (I forgot mine), no place to get wine and/or beer for the room in the evening, parking garage is really complicated set up, no access to hotel from garage and difficult to navigate. One of my wash towels was soiled (ick).
Right across the street from the wonderful Reading Market and the Convention Centre, and next door to a great burger place. Staff was wonderful. Room was spacious. Free coffee and tea all day! Heating was a little weird. The air conditioner was powerful and came on automatically until we turned it off, but then there was little air ventilation. Certainly not the end of the world.
Paying 40 a day for parking was crazy, other than that it was awesome
Great breakfast. Clean and modern rooms. Excellent location
The cleanliness and modern decor was very inviting and appealing. Breakfast ending at 9 instead of 10; there's no validated parking, paying $34 for parking is ridiculous.
People were nice and helpful. Breakfast was decent and family friendly. $40 for parking for the night is a bit ridiculous. Wasn't a fan of the bedding. My family has a tendency to toss and turn and by the morning the sheets had mostly all come off my bed and the same for my daughters. Not a huge deal but a fitted sheet would have been n ice.
Not a bad location, right on the edge of Chinatown. You are in a good central spot in the city and walking distance from the reading terminal market. Staff was extremely friendly. Lack of amenities hurts the score. Their 'business' center is on computer in the lobby and there is no pool. Could not find a fitness center anywhere even though I was told there was one. Did not make it to breakfast, so no comment there.