Hotels in Southwest Philadelphia - Philadelphia

Positiv:: The whole stay was good

Positiv:: Great location, roomy suites, free parking.

Negativ:: Nothing

Positiv:: Very clean and spacious rooms. Friendly and helpful staff!

Positiv:: Location was great. breakfast was great. the room was to far down for handicap person

Negativ:: the pool was to full with children and water was dirty unclean.

Positiv:: Excellent breakfast with a variety of options to eat. Waffles were exceptionally tasty. ALL the hotel staff was friendly not just the front desk.

Negativ:: I had no issues.

Positiv:: Stylish, spacious and extremely friendly staff.

Positiv:: Beds were comfortable. Lobby and dining room was a comfortable and homey setting. Delicious breakfast

Negativ:: Can not think of a thing

Positiv:: Absolutely loved the bed. It was so comfortable.

Negativ:: Nothing really

Negativ:: Only one window in this particular room In past stays there’s been a window in coach area and one beside bed

Positiv:: Dieses Hotel hat alles, was wir wollten: sauber, komfortabel und in der Nähe von allem, was wir uns wünschen. Das Frühstück war gut. Das Zimmer war geräumig und sehr sauber. ich würde wieder in dieses Hotel kommen, wenn ich wieder nach Philadelphia reise.

Positiv:: Das Personal war sehr freundlich und hilfsbereit

Negativ:: Badewanne floss Probleme

Positiv:: Das Zimmer war komfortabel - kostenlose Parkmöglichkeit

Negativ:: Keine Hilfe mit Gepäck

Positiv:: es war wirklich in der Nähe zum Flughafen.

Negativ:: Kein Kühlschrank auf dem Zimmer.

Positiv:: We checked in on Friday July 12 2019 and April waited on us and she was such a pleasure to work with she even remembered that she talked to me on the phone we would definitely stay again

Negativ:: Nothing

Negativ:: Hate the pillows. Need to trim the trees around the pool , they shade it to much . Need to offer Beer & wine

Positiv:: The bed was comfy , like that the location was close to the Phillies field .

Positiv:: Nothing. Rude staff refused to honor our Kayak reservation for 2 double beds (I was traveling with my 83yo father for a funeral). They argued for over an hour refusing to do anything but provide a “roll away” bed in a room without space for it. Hotel was full of high school athletes and was completely overwhelmed. Breakfast service was atrocious - one elderly lady trying to provide food and clean up after waves of teenage pigs destroyed they breakfast area. We attempted to eat - ended up having a couple sausage links and a piece of bread - I’ve been in a lot of 3rd world countries, this scene would compare to some of them.

Negativ:: Hotel refused to honor points (I’ve been a Hilton Customer 39 years) because stay was booked through a third party. Room was never cleaned even after a request directly to the housekeeper. Teenagers running up and down hallways until 4am. Took over an hour of arguing with management to obtain lodging despite a confirmed reservation 3 weeks in advance. I will be contacting Hilton today as well. I cannot recall ever being treated with more condescension and lack of decency. Advice - Do Not use a 3rd party booking - I ended up spending $475 for 2 nights in a Hampton Inn!!! (I’m still trying to figure that out but room was prepaid through Cancelon) apparently tacked on fees. I highly recommend staying anywhere BUT here. There are probably over a dozen hotels within a mile you should consider any of them. The ONLY possible advantage is that there is a Ruby Tuesday next door. It’s isn't great either but you can get something if you have to arrive too late to find anything else suitable.

Positiv:: Friendly staff. Great location. Daughter had an AWESOME time at her pool party.

Negativ:: I just wish there was a hot tub/whirlpool.

Positiv:: The staff were very friendly and accommodating.

Negativ:: I didn’t like that the pool area didn’t have enough towels.

Positiv:: relaxed atmosphere

Negativ:: rank smell of urine in the bathroom

Positiv:: Easy access

Negativ:: Breakfast was totally A mess ran out and couldn’t keep up with the people needed more help

Positiv:: Friendly staff

Negativ:: Not enough complimentary snacks at the desk

Positiv:: Breakfast and staff was great. Pool a little small however it was fun. Thanks for being professional and courteous!

Positiv:: Very clean.

Negativ:: We needed more towels and wash clothes. Not a big deal, they were brought, just annoying that we kept having to ask. Some of the mixed fruit was sour, it tasted like vinegar. I told the attendant and she immediately removed it.

Positiv:: Staff! Very friendly and helpful

Negativ:: Wish there was an indoor pool.

Positiv:: Schön renovierte Suiten mit separatem Wohnbereich und Schlafzimmer. Komfortable Möbel.

Negativ:: Wände sehr dünn

Positiv:: Sehr praktisch. Jetzt renoviert. Alte Möbel im Zimmer. braucht wirklich ein Upgrade.

Negativ:: Die Nähe zum Flughafen.

Negativ:: Mein Zimmer roch nach Jahrzehnten Zigarettenrauchen. Es war sehr beunruhigend und roch furchtbar. Ich konnte nicht gut schlafen.

Positiv:: Nice location and some of the staff was nice

Negativ:: Room keys didn’t work had to get three sets made when I checked in. Front desk night person puts you on long holds when you need help and a bit rude. My room wasn’t fully clean I found hair in the sink and shower.

Positiv:: The breakfast

Negativ:: How they deal with 3rd parties reservations

Positiv:: Comfortable beds. Great location. Overall nice building

Negativ:: Room smelled bad. Mold on the ceiling where it looked like it was being repaired.

Positiv:: Location

Negativ:: Found drty sock under the bed and bathroom sink clogged.

Positiv:: Close to airport. Excellent staff.

Positiv:: People works there r really nice

Negativ:: Was ant in bathroom and mowing the yard early in morning wish they do after checking out time. We r still sleeping and woke me up since were at the on 1st floor...

Positiv:: Yes everything was great it

Positiv:: The hotel is beautiful inside, spacious suite, nice pool, breakfast options were limitless, and everything was clean.

Negativ:: Pillows are flat.

Positiv:: Lots of space.

Negativ:: I feel like the Embassy Suites brand has gone down in quality in recent years. Not so clean, in need of maintenance.

Positiv:: Hot made to order breakfast or breakfast buffet, clean rooms, beautiful hotel, nice pool, spacious suites.

Negativ:: Flat pillows

Positiv:: Proximity to airport

Negativ:: A little outdated

Positiv:: The hotel was nice rooms are clean ... Happy hour was great.

Negativ:: I do not think we should have to pay $25 for parking on top of all the other taxes and fees .

Negativ:: abgenutzt. Heruntergekommen. Schreckliches Bett.

Positiv:: Das Personal war sehr herzlich und sehr freundlich. Das Zimmer war sehr komfortabel. Wir fanden das gratis WLAN gut

Negativ:: Das Bett war inakzeptabel

Positiv:: Professionelles Personal hübsche Unterkünfte!

Positiv:: No comments

Negativ:: Nobody clean the room during my stay eventhough I let the frontdesk know. The swimming pool was broken and that was the main reason to reserve due was my Daughter Bday and we were unable to enjoy it. Was a terrible experience.

Positiv:: Everything professional and easy

Negativ:: No

Positiv:: Bed comfy

Negativ:: They said had pool..summer time...pool not working

Positiv:: Location

Negativ:: Had to pay for parking

Positiv:: The Food was great and I like that it’s near the airport.

Negativ:: I did not like that the staff was slow , brown stuff came out of the faucet when I was showering that was disgusting. I also did not like that the pool was out of commission and it was not updated on the website or when I checked in. I did not like how I left and came back and my room was dirty and it was not cleaned dishes was everywhere and my bathroom and bed was a mess. I will not be staying here again my service and my time was wasted and I did not have fun the way I wanted to.

Positiv:: The location was great!

Negativ:: Staff members were very helpful!

Positiv:: Room was very wuiet

Negativ:: No refrigerator. No room service menu.

Positiv:: Proximity to the airport, courtesy shuttle, big, clean rooms, great restaurant and bar, warm cookies and bottled water upon check in.

Positiv:: The staff was so nice and helpful. The shuttle bus driver was amazing and went over and above with helping us. The room/ entire hotel was soooooooo clean.

Negativ:: No we loved our stay and will most definitely be back

Positiv:: nothing

Negativ:: everything

Positiv:: Close to the airport. Nice shower.

Negativ:: Beds were dirty and spotted. Floors were dirty in common areas and room.

Positiv:: Best place ever

Negativ:: No refrigerator in the room.

Positiv:: Location to ap

Negativ:: N/A

Positiv:: The room had plenty of space. Every staff member I encountered was very pleasant.

Negativ:: Had issues getting into the building due to construction. I was given keys to an occupied room, 2nd room had a weird damp smell, the 3rd room was alright. They shouldn't charge for parking due to the lobby/front door construction. Breakfast was nice but is always crowded and running out of items.

Positiv:: Lovely, updated facility. Wonderful friendly staff.

Positiv:: The staff was wonderful - very friendly and courteous.

Negativ:: Walls very thin & door did not have proper seal-light shown through around it.We heard every conversation, door opening & slamming.Very loud music and a fight in the parking lot kept us up one night.Tiny room & bathtub. We wont stay here again

Positiv:: Room was clean. We were too late to breakfast but one of the ladies working there was really friendly to us.

Negativ:: Facility u see construction and we could only go through side doors. This wasn’t mentioned while booking. The pool was small and extremely hot in the pool room.

Negativ:: need microwave in room

Negativ:: I left two tops hanging in the room and called the property the next day to ask if they found them. They said they would have housekeeping call me. I never received a call so I called again. I gave my name and phone number and a brief message and they again said they would have housekeeping call me. And yet I never received a phone call. I don't know where the breakdown in communication was. The staff that checked us in was ver courteous.

Positiv:: Shuttle bus, the price included breakfast, wi-fi, and a pool.

Negativ:: The hotel was dated, and I didn't like waiting over 45 minutes for the shuttle bus.

Positiv:: The pool was small over crowded and the hotel was full of water on the first floor the room the top sheet was dirty

Negativ:: Front desk clerk

Positiv:: Friendliness,very nice people

Positiv:: Location

Negativ:: When I first got to my room the bathroom light was not working, when I left for the day and got back to the room for a clean shower the tub was black. They moved me to another room which the sheets had stains on them, come back for the night and their was no ice in the one ice machine that the hotel have. Did not like the hotel.

Positiv:: The hotel staff is extremely friendly and helpful!

Negativ:: There was only a single trash can in the room. It was just a little inconvenient.