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Sehr freundliche und aufmerksame Mitarbeiter, schnelles Check-in und schnelles Check-out, zentrale Lage in der City. Etliche Frühstücks-Restaurants in unmittelbarer Nähe. Kein Frühstück im Preis inbegriffen (in den USA üblich), ausserdem werden etliche taxes (City occupancy tax, State occupancy tax, Hotel occupancy tax, zusammen etwa 15%) auf den Zimmerpreis aufgeschlagen. Bitte Hinweis!!!
super zentrale Lage, gutes Preis-Leistungsverhältnis, modern eingerichtet erzwungener check in und out am computer
grosses Zimmer mit hohen Decken zentrale Lage, alles war zu Fuss zu erlaufen der Italienier im Hause ist sehr empfehlenswert und nicht allzu teuer Zimmer war recht dunkel, da ein kleines Fenster in einer Nische war Zwei Fahrstühle sind zu wenig
Lage mitten im Zentrum der Stadt machen es zu einem idealen Ausgangspunkt fuer business und zum Sshoppen. Auch die angegliederte Bar und das Restaurant Davio sind sehr gut. Fruestuecken laeest sich hingegen besser in einem der vielen angrenzenden shops. Gut zudem die permanente Veruegbarkeit von Wasser und Kaffee. Ueberall WiFi. Die Zimmer sind recht klein und die Fenster sind schlecht gegen Wind und Laerm isoliert.
sehr angenehme und ruhige Atmosphäre im gesamten Hotel, freundliche und sehr zuvorkommende Mitarbeiter kein Kühlschrank im Zimmer
freundliches Personal, kostenloser Internetzugang, Sauberkeit, die Zimmer sind nicht so klein wie in den Gästebewertungen beschreiben. wir wohnten im 8. Stock und der Straßenlärm war trotzdem nicht zu überhören. Das im Januar 08 gebuchte Zimmer (Standard Zimmer mit Doppelbett) stand nicht zur Verfügung. Wir bekamen ein Standard Zimmer mit Queensize-Bett
Die Lage war großartig Die Zimmer waren klein. Die Kissen in der Lobby waren schmutzig und voller Flecken.
Zentrale Lage, schöne Zimmer, preiswert, guter Service
Sehr gute Lage, saubere Zimmer, nettes Personal, Frühstück war nicht includiert aber im Hotelrestaurant in guter Qualität erhältlich.Praktisch und unkompliziert, für Städtereise eine gute Wahl!
Sehr schick und komfortabel eingerichtetes Zimmer, tadellos sauber, Lage kaum zu überbieten, top Preis-Leistungsverhältnis Die Mitarbeiter an der Rezeption wussten nichts von unserer Buchung über booking.com. Wir wissen allerdings nicht, an wem der Fehler lag - booking.com oder Club Quarters. Letztendlich hat es aber funktioniert.
Heißer Apfelsaft in der Lobby war eine nette Geste. Kostenloser W-Lan nicht inbegriffen?! Wenn man die Zimmer Preise bedenkt fand ich das unverschämt. Fühlte sich wie ein dritte Welt Land an.
Das Personal war ausgezeichnet. Die Lage war für die Lage zum Markt und historischen Besuch in Philadelphia.
Ich war begeistert von dem aufmerksamen Service des Personals und die schöne Einrichtung des Restaurants. Einer der Barkeeper im 13 Restaurant machte mir einen tollen Bloody Mary.
Not for family's & a little outdated. The location is amazing!
Location was prefect for walking around town to all the sites
Robes, shower was nice , room was quiet. 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.
Front desk was very accommodating upgraded us to deluxe king room upon check in Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.
The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!
The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture. Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.
Dog-friendly facilities Certain staff members (including one valet who was obviously personally invested in getting our car out and seemed to feel genuinely bad that one of his colleagues had screwed up our ticket) Location General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available
Excellent location, exceptional staff, great restaurant and bar. Nice room and a comfortable bed as well as a pretty good WiFi connection (best I have experience in a while at a hotel). Walls were a little thin. We could hear people in the hall coming and going as if they were almost in the room.
Location & room were great Air conditioning was bad, after repair it was barely adecuate
The staff was gracious and helpful Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.
The staff and hotel were wonderful. They ran out of cucumber water, but we did drink a lot of it.
Very friendly staff. Great view of the city from my room. Walls are thin, and you could here the neighboring room to well.
Die Grösse des Zimmers und des Bades waren sehr gut. Guter Internet Zugang. Sehr gute Hilfe beim Parken. Freundlichkeit in der Bar am Abend könnte besser sein. Es ist zu kompliziert, wenn man nur etwas trinken möchte einen Platz zu bekommen ... Vielleicht meinen es zuviel Angestellt einfach nur zu gut.
Sehr gute, zentrale Lage. Gut ausgestattetes Hotel mit geräumigen, modernen Zimmern. Besonders freundliche Mitarbeiter.
Es gab viele Flecken auf Matratzen, Kratzer an den Wänden und Türen, Gläser am Bett wurden nicht gereinigt und nicht jeden Tag ersetzt, der Fitnessraum war dreckig und Schweißflecken auf Maschinen, Geräten und Boden. Das Hotel braucht dringend ein Upgrade/Sanierung.
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience! They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating. The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.
Awesome building champagne at checkin have had many enjoyable and memorable stays. Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
We were in town for a wedding and gifted our reservation for Hotel Palomar to the newlyweds for the evening after their wedding. The staff at Hotel Palomar was fantastic- they quickly and easily added names to the reservation and a bottle of prosecco and lovely note was in the room when they arrived. They loved the room and we loved knowing they were well taken care of! No complaints!
Location 1) Room was extremely small and uncomfortable. 2) AC Fan cycled on and off every 15 seconds or so keeping me awake during most of my first night there. I reported this to the front desk and asked that it be fixed, but was not. I had to turn off the AC the next two nights in order to sleep. 3) We had booked several rooms for a wedding party. Only 1 was available for check in at the advertised check in time. 4) Only 4 elevators for a 25 story building made getting from floor to floor very difficult. For example: getting coffee and ice (each available at only 1 location in whole hotel) took an unacceptably long time due to long elevator waits. 5) Staff was not very helpful. One of our guests left an item in another room. I had to follow up with lost and found 3 times before I was able to get it back. 6) in short...while I've stayed in many hotels in my life, this is one of the worst experiences I have had. Next time I will stay in a Red Roof or similar....my experiences there have been much better. This was certainly the poorest "value for dollar" that I've ever experienced.
My hubby and infant stayed at this hotel for new years day, and we loved our experience. It was convenient to downtown philly, our city view king was spacious for a downtown hotel, and the hotel extras, like happy hour, morning coffee, and all day hot cocoa were lovely!
I have stayed at Kimpton hotels on the east and west coasts and I have always had an excellent stay. The rooms are clean and well decorated, the rates reasonable, the staff warm and welcoming and the customer service exemplary.
We loved the service and the wine hour. Great ambiance in the lobby. Will definitely stay at Kimpton hotels again. None.
I liked a LOT on December 12 Santa klaus with all the dogs around It Was simple delightfull. For me a 10 Star hotel. We spend 3 weeks and we enjoyed
The hotel was pet friendly Hotel need a pool
Great located, clean and comfiy. pretty new rooms. Nice staff No free wifi (pretty oldfashioned) No parking, 48 $ for one day valet was pretty expensive.
Friendly staff. Good location. $50 for valet parking. Still not sure where they parked the car....
Friendly and accommodating staff Plenty of nearby restaurants No business center (but front desk was helpful)
My fiance and I visited for the holiday weekend. Staff was very friendly and helpful. Room ammentities were updated. Great views of city (of your on the right side of the building). king size bed was nice to have although it wasn't especially soft. Room was cleaned every afternoon for when we returned. They have decent free wine ever day between 6 and 7. The hotel lobby and elevators and hallways were nicely decorated, full of art. Room size was just average, didn't have much if any more room compared to other hotels. The shower was nothing special, same size and same shower head I would find at a 2 or 3 star hotel. Nothing was inclusive except for a few toiletries you may have forgotten at home. We had a weird Brown smudge on one of our end table drawers that room service had to clean up. Only 4 elevators for 25 floors of rooms was bad, if your in the top floor like we were we had to stop at 4-5 floors going up or down before we arrived at our room or the lobby. Ice is Only on one flone which is extremely inconvenient. These negatives were a big let down, overshadowing the positives for the price you pay.
Absolutely LOVED staying here. My boyfriend and I stayed here after the marathon. Bottled water when we arrived, champagne and the staff upgraded our room! We got there 3 hours earlier for check-in and because our Queen room wasn't ready yet and my boyfriend was visibly exhausted from the marathon, they gave us a King room that was ready. The rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic. Free wine social hour by the fire was incredible. Hotel is centrally located with a lot of great food surronding. We'lol be staying here anytime we're in Philly! 18% gratuity and 5$ service charge placed on the food service is a bit excessive. The lady (who was so sweet) brought the tray into our room and had me sign a receipt that had a tip option on it. Just mad it a little uncomfortable. It didn't take away how amazing the food was though!
People were nice and helpful. Breakfast was decent and family friendly. $40 for parking for the night is a bit ridiculous. Wasn't a fan of the bedding. My family has a tendency to toss and turn and by the morning the sheets had mostly all come off my bed and the same for my daughters. Not a huge deal but a fitted sheet would have been n ice.
Great breakfast. Clean and modern rooms. Excellent location
The cleanliness and modern decor was very inviting and appealing. Breakfast ending at 9 instead of 10; there's no validated parking, paying $34 for parking is ridiculous.
Paying 40 a day for parking was crazy, other than that it was awesome
Location location location. Kitchenette, room decor, foot shelf in shower (not important to all, but us gals appreciate it!), good climate control, room key access for elevator (great for security). No lotion in room (I forgot mine), no place to get wine and/or beer for the room in the evening, parking garage is really complicated set up, no access to hotel from garage and difficult to navigate. One of my wash towels was soiled (ick).
Right across the street from the wonderful Reading Market and the Convention Centre, and next door to a great burger place. Staff was wonderful. Room was spacious. Free coffee and tea all day! Heating was a little weird. The air conditioner was powerful and came on automatically until we turned it off, but then there was little air ventilation. Certainly not the end of the world.
facility was very nice. staff very accommodating the air in our first room didn't work. After an hour of being in the room the temperature was still 78 degrees. Engineering said the people who had that room before us had the same problem. They shouldn't have sold that room again until it was fixed. But... they moved all of our belongings while we went out to dinner and were very nice and helpful.
Location My room was not ready till 5pm.
Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area. N/a
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
We were on the 17th foor and the city view was fantastic. Excellent breakfast buffet also.
The woman who coordinated the breakfast area each morning was wonderful. She was always friendly and efficient. (I stayed three nights) The bedding didn't come up far enough --I had to scrunch to the bottom of the bed to get the blanket to my neck. The window was a bit drafty
Close to downtown restaurants and shops. convenient
It was very close to all the historical sites.
Staff were all personable and helpful. Room was appointed nicely. The sound insulation between rooms that share a door is poor.
Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car. Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.
Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.
Great breakfast. Staff was excellent Parking arrangements
Convenient location. Comfortable, clean room. Great breakfast. Friendly staff. We will stay here again whenever we return to Philadelphia.
Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk. Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.
Staff. Horrific city parking garage. Construction going on all day vibrating entire hotel.
great location, very clean, friendly staff everything was great-- no complaints!
Not a good bed at all. Otherwise everything was pretty good. Nothing special though.
My room had everything I needed. The location is excellent. The hotel offers free wifi and hot breakfast. They charged me $70 for incidentals at check in without telling me about the amount. I noticed it, because my credit card company emailed me about the charge. Also there was a strange charge ($0.01) after check out. I need to figure out what it was for.