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Die Grösse des Zimmers und des Bades waren sehr gut. Guter Internet Zugang. Sehr gute Hilfe beim Parken. Freundlichkeit in der Bar am Abend könnte besser sein. Es ist zu kompliziert, wenn man nur etwas trinken möchte einen Platz zu bekommen ... Vielleicht meinen es zuviel Angestellt einfach nur zu gut.
Sehr gute, zentrale Lage. Gut ausgestattetes Hotel mit geräumigen, modernen Zimmern. Besonders freundliche Mitarbeiter.
Es gab viele Flecken auf Matratzen, Kratzer an den Wänden und Türen, Gläser am Bett wurden nicht gereinigt und nicht jeden Tag ersetzt, der Fitnessraum war dreckig und Schweißflecken auf Maschinen, Geräten und Boden. Das Hotel braucht dringend ein Upgrade/Sanierung.
Sehr freundliche und aufmerksame Mitarbeiter, schnelles Check-in und schnelles Check-out, zentrale Lage in der City. Etliche Frühstücks-Restaurants in unmittelbarer Nähe. Kein Frühstück im Preis inbegriffen (in den USA üblich), ausserdem werden etliche taxes (City occupancy tax, State occupancy tax, Hotel occupancy tax, zusammen etwa 15%) auf den Zimmerpreis aufgeschlagen. Bitte Hinweis!!!
Die Lage war großartig Die Zimmer waren klein. Die Kissen in der Lobby waren schmutzig und voller Flecken.
Lage mitten im Zentrum der Stadt machen es zu einem idealen Ausgangspunkt fuer business und zum Sshoppen. Auch die angegliederte Bar und das Restaurant Davio sind sehr gut. Fruestuecken laeest sich hingegen besser in einem der vielen angrenzenden shops. Gut zudem die permanente Veruegbarkeit von Wasser und Kaffee. Ueberall WiFi. Die Zimmer sind recht klein und die Fenster sind schlecht gegen Wind und Laerm isoliert.
freundliches Personal, kostenloser Internetzugang, Sauberkeit, die Zimmer sind nicht so klein wie in den Gästebewertungen beschreiben. wir wohnten im 8. Stock und der Straßenlärm war trotzdem nicht zu überhören. Das im Januar 08 gebuchte Zimmer (Standard Zimmer mit Doppelbett) stand nicht zur Verfügung. Wir bekamen ein Standard Zimmer mit Queensize-Bett
Zentrale Lage, schöne Zimmer, preiswert, guter Service
super zentrale Lage, gutes Preis-Leistungsverhältnis, modern eingerichtet erzwungener check in und out am computer
Sehr schick und komfortabel eingerichtetes Zimmer, tadellos sauber, Lage kaum zu überbieten, top Preis-Leistungsverhältnis Die Mitarbeiter an der Rezeption wussten nichts von unserer Buchung über booking.com. Wir wissen allerdings nicht, an wem der Fehler lag - booking.com oder Club Quarters. Letztendlich hat es aber funktioniert.
sehr angenehme und ruhige Atmosphäre im gesamten Hotel, freundliche und sehr zuvorkommende Mitarbeiter kein Kühlschrank im Zimmer
Sehr gute Lage, saubere Zimmer, nettes Personal, Frühstück war nicht includiert aber im Hotelrestaurant in guter Qualität erhältlich.Praktisch und unkompliziert, für Städtereise eine gute Wahl!
grosses Zimmer mit hohen Decken zentrale Lage, alles war zu Fuss zu erlaufen der Italienier im Hause ist sehr empfehlenswert und nicht allzu teuer Zimmer war recht dunkel, da ein kleines Fenster in einer Nische war Zwei Fahrstühle sind zu wenig
Excellent location, exceptional staff, great restaurant and bar. Nice room and a comfortable bed as well as a pretty good WiFi connection (best I have experience in a while at a hotel). Walls were a little thin. We could hear people in the hall coming and going as if they were almost in the room.
Location was prefect for walking around town to all the sites
Not for family's & a little outdated. The location is amazing!
The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!
Location & room were great Air conditioning was bad, after repair it was barely adecuate
Dog-friendly facilities Certain staff members (including one valet who was obviously personally invested in getting our car out and seemed to feel genuinely bad that one of his colleagues had screwed up our ticket) Location General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available
Robes, shower was nice , room was quiet. 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.
Front desk was very accommodating upgraded us to deluxe king room upon check in Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.
The staff was gracious and helpful Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.
The staff and hotel were wonderful. They ran out of cucumber water, but we did drink a lot of it.
Very friendly staff. Great view of the city from my room. Walls are thin, and you could here the neighboring room to well.
The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture. Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.
The whole set up was lovely. The artwork in the hotel is great and the room is very clean and welcoming as well as the staff. I got to Philly early but there wasn't an available room until the usual check in time, 3:00.
Friendly staff. Good location. $50 for valet parking. Still not sure where they parked the car....
Great located, clean and comfiy. pretty new rooms. Nice staff No free wifi (pretty oldfashioned) No parking, 48 $ for one day valet was pretty expensive.
Absolutely LOVED staying here. My boyfriend and I stayed here after the marathon. Bottled water when we arrived, champagne and the staff upgraded our room! We got there 3 hours earlier for check-in and because our Queen room wasn't ready yet and my boyfriend was visibly exhausted from the marathon, they gave us a King room that was ready. The rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic. Free wine social hour by the fire was incredible. Hotel is centrally located with a lot of great food surronding. We'lol be staying here anytime we're in Philly! 18% gratuity and 5$ service charge placed on the food service is a bit excessive. The lady (who was so sweet) brought the tray into our room and had me sign a receipt that had a tip option on it. Just mad it a little uncomfortable. It didn't take away how amazing the food was though!
My fiance and I visited for the holiday weekend. Staff was very friendly and helpful. Room ammentities were updated. Great views of city (of your on the right side of the building). king size bed was nice to have although it wasn't especially soft. Room was cleaned every afternoon for when we returned. They have decent free wine ever day between 6 and 7. The hotel lobby and elevators and hallways were nicely decorated, full of art. Room size was just average, didn't have much if any more room compared to other hotels. The shower was nothing special, same size and same shower head I would find at a 2 or 3 star hotel. Nothing was inclusive except for a few toiletries you may have forgotten at home. We had a weird Brown smudge on one of our end table drawers that room service had to clean up. Only 4 elevators for 25 floors of rooms was bad, if your in the top floor like we were we had to stop at 4-5 floors going up or down before we arrived at our room or the lobby. Ice is Only on one flone which is extremely inconvenient. These negatives were a big let down, overshadowing the positives for the price you pay.
The hotel was pet friendly Hotel need a pool
Clean, friendly and helpful staff. Great location.
I liked a LOT on December 12 Santa klaus with all the dogs around It Was simple delightfull. For me a 10 Star hotel. We spend 3 weeks and we enjoyed
Location 1) Room was extremely small and uncomfortable. 2) AC Fan cycled on and off every 15 seconds or so keeping me awake during most of my first night there. I reported this to the front desk and asked that it be fixed, but was not. I had to turn off the AC the next two nights in order to sleep. 3) We had booked several rooms for a wedding party. Only 1 was available for check in at the advertised check in time. 4) Only 4 elevators for a 25 story building made getting from floor to floor very difficult. For example: getting coffee and ice (each available at only 1 location in whole hotel) took an unacceptably long time due to long elevator waits. 5) Staff was not very helpful. One of our guests left an item in another room. I had to follow up with lost and found 3 times before I was able to get it back. 6) in short...while I've stayed in many hotels in my life, this is one of the worst experiences I have had. Next time I will stay in a Red Roof or similar....my experiences there have been much better. This was certainly the poorest "value for dollar" that I've ever experienced.
Friendly and accommodating staff Plenty of nearby restaurants No business center (but front desk was helpful)
The staff was very good and the location was excellent. Our room was not ready until 45 minutes after the check time. The bed was not comfortable.
My hubby and infant stayed at this hotel for new years day, and we loved our experience. It was convenient to downtown philly, our city view king was spacious for a downtown hotel, and the hotel extras, like happy hour, morning coffee, and all day hot cocoa were lovely!
es liegt im Zentrum Die Einrichtung ist teilweise sehr angegriffen. Das Parken im Hotel ist extrem Teuer.
Parken war sehr teuer und Mitarbeiter des Parkdienstes extrem umfreundlich.
Die Mitarbeiter waren freundlich, alles war sehr unkompliziert, die Lage ist genial mitten in der Stadt Nein
Everything. Service, quality . Towels could be upgraded.
Staff professionalism King size bed. Clean room. People in the room next door were talking loudly until 2 am! The first night I got absolutely no sleep. It required a cab ride to get to my conference at the Conference Center.
Beautiful hotel. Great staff. Poor sound control between rooms. I could easily hear conversations next door.
Everything, happy staff, welcoming, clean rooms, awesome views, definitely would recommend this hotel.
Great breakfast. Staff was excellent Parking arrangements
The woman who coordinated the breakfast area each morning was wonderful. She was always friendly and efficient. (I stayed three nights) The bedding didn't come up far enough --I had to scrunch to the bottom of the bed to get the blanket to my neck. The window was a bit drafty
Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk. Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.
It was very close to all the historical sites.
Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.
Close to downtown restaurants and shops. convenient
Very friendly personell, good location, peacefull, good service
great location, very clean, friendly staff everything was great-- no complaints!
Staff. Horrific city parking garage. Construction going on all day vibrating entire hotel.
Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car. Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.
We were on the 17th foor and the city view was fantastic. Excellent breakfast buffet also.
Staff were all personable and helpful. Room was appointed nicely. The sound insulation between rooms that share a door is poor.
Location location location. Recently redone so very updated/modern. Let us check in very early. Nice toiletries. Double lock on door didn't recede so you had to jerk handle to be sure door closed.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
Location My room was not ready till 5pm.
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
sehr freundliches und aufmerksames personal,top zimmer, sauber, beste lage, empfehlenswert. frühstück leider nur in form von abgepackten dingen, wie riegel,cornflakes, kein brot.
Alles Sehr hellhörig, Klimaanlage extrem laut
super Lage, schöne Zimmer, sehr großzügig, abends Wein und Käse kostenlos im Hotel, Personal sehr aufmerksam etwas laut
Sehr freundliche Mitarbeiter, die Tips für Restaunrants, Shopping und Events z.B. Musicals und Eishockey geben
Meine Frau und ich waren sehr beeindruckt vom Independent Hotel. Das Gebäude selbst hat historischen Charme. Die Einrichtung ist ein Stil-Mix, mit einem kleinen Eingang zu dem Fahrstuhl in die Lobby. Die Zimmer sind sehr geräumig und gut ausgestattet. Das Personal hätte nicht entgegenkommender und enthusiastischer sein können. Außerdem liegt das Hotel nahe einiger sehr guter Restaurants und Sehenswürdigkeiten. Wir liefen überall hin. Unser Aufenthalt war super. Wir freuen uns schon darauf, wieder dort zu übernachten und wir werden auf jeden Fall dieses Hotel unseren Freunden empfehlen.
Rundherum gut, prima Zimmer
zentral gelegen, gutes Preis -Leistungsverhältnis
Das Früstück war schwach, dann hätte man auch ganz darauf verzichten können.
Die sehr freundliche Atmosphäre, das höfliche u. zuvorkommende Verhalten des Personals, das große und sehr komfortable Badezimmer. Die Qualität des Frühstücks könnte etwas verbessert werden.
Not a good bed at all. Otherwise everything was pretty good. Nothing special though.
My room had everything I needed. The location is excellent. The hotel offers free wifi and hot breakfast. They charged me $70 for incidentals at check in without telling me about the amount. I noticed it, because my credit card company emailed me about the charge. Also there was a strange charge ($0.01) after check out. I need to figure out what it was for.
The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating. The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.
Awesome building champagne at checkin have had many enjoyable and memorable stays. Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience! They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
nah zu den Sehenswürdigkeiten Aufzug nicht funktionsfähig - Zimmer im 6. Stock!!! Hotel abrisswürdig... und das Frühstück besteht aus ein paar Cornflakes und Ekelbagels...
Das Hotel war klasse. Alles, was wir brauchten zu einem tollen Preis. Die Lage ist perfekt. Ich würde auf jeden Fall wieder dort absteigen. Alles war gut.
zentrumsnähe Aufzug ist kaputt gewesen, Frühstück mikrig...
Gute Lage für Stadterkundung alter Aufzug