Wyndham Garden Pittsburgh Airport

Terrible

Positiv: The rooms weren't that bad

Negativ: Service was terrible, they couldn't find my rooms and ended up not having one of the rooms. They were full so I had to go to another hotel while the rest of my group stayed there.

Positiv: Good place to stay for the price.

Negativ: Staff a little disorganized. They checked us out after the first night of a two night stay and checked someone else into that room only to find our bags still in the room. May be a little under staffed for the size of the facility.

Strange Location

Positiv: The bed was comfortable.

Negativ: It is in the middle of an industrial park. Very strange location not near any food, gas, entertainment. The hotel seemed to be having some moisture issues. There was wallpaper missing from walls, dehumidifiers running in empty rooms and a strange smell.

Shouldn't carry the Wyndham name

Positiv: The bed was comfortable. Honestly that was the only positive thing about my stay.

Negativ: Siding was falling off the building. The pool was closed even though I was told when I called ahead that it would be open. The second day I was there, the "fitness center"(a treadmill, stationary bike and a few hand weights) was closed for maintenance. Lobby was visibly dirty upon entry and smelled funny. The tub filled with 4 inches of water and wouldn't drain after a 10 minute shower. I left and came back to find water still in the tub(it took an hour to drain). The toilet didn't flush well at all and upon investigating, I found that the tank was only filling halfway so as to use 'less water' but that meant it had to be flushed multiple times. The hotel advertises a "restaurant" but it was nothing more than a small dirty bar that had very few menu options and what they had was overpriced. When I checked out, I asked for a receipt of all the expenses as they didn't automatically provide me with one. I am accustomed to getting a bill/receipt from the other Wyndham brand hotels I have stayed at. The desk clerk flat out refused to provide that because I had "pre-paid". I explained that I had booked the room on my personal credit card but needed the bill for reimbursement from my company. Again, the desk staff flat out refused. As I walked away and turned the corner I could actually hear them laughing at me and mocking me over the request. I will never be back to this location again and I sincerely hope that they somehow lose their ability to carry the Wyndham brand.