Pittsburgh Hotels

All of the staff (especially at check-in) were incredibly friendly and helpful! Seriously, they give you a warm, delicious, chocolate chip cookie when you check in.

Breakfast was pricey.

Hotel staff was very helpful

Small room and bathroom. Not much room to move around in either. Sheet didn't fit on the bed it was way too small. It came off both nights I stayed. Every time we went to the pool there were no clean towels

The room was amazing! Best price, location, and comfort. Has free parking for hotel guests which is amazing since most parking in Pittsburgh is valet or pay to park. Since you have free parking you can walk anywhere in downtown- amazing! Great staff! I had to check in earlier to get ready for my cousin's wedding and they were very accommodating. I haven't stayed in this nice of a hotel and great price, during Labor Day weekend mind you, in a very long time. Also they have a small market in the hotel and complimentary coffee all day! Good coffee with options.

The only thing I didn't like was the breakfast but it was included and had basic breakfast options.

It was close to the stadiums and food venues. The breakfast was excellent.

The price was a little salty, but not bad for a city.

The cookies were awesome and the view from the room was great. A real safe location within walking distance of plenty of nice places.

The elevator was slow and getting the car took a bit longer than expected. Paying 20 bucks a day for parking was unexpected.

The staff was helpful, the room service was good and the location was convenient

The windows didn't block out the traffic noise, the internet service kept disconnecting, the cable tv connection was faulty the bathroom sink drain plug wouldn't stay closed. I think for the price of the room the inside of the room could he been a little more comfortable overall.

they failed to provide toilet paper for our room , even after we requested it , they were rushing us out of the hotel by insisting we give a time we would check out even though the check out time was 12 pm.,,will likely never stay there again .

Staff was excellent answered every question we had and made me feel at ease. The staff includes the front desk, the shuttle driver, and the members of the hotel bar.

Bed was a little stiff and the pillow kept falling in-between the head board. Shuttle was full for the Pittsburgh Game the second we arrived. I wish I knew about the shuttle TO THE GAME before hand and I wish I had an opportunity to sign up for it ahead of time.

Poor service. Construction projects have made mayhem. Front desk off in a corner. Staff frustrated and unhelpful. Guests were being sent to the Fairmont because they couldn't service their clients. Won't come back.

Construction

We didn't spend much time at the hotel except in the evening to comment on anything we liked about hotel. Staff was courteous.

The hotel was very noisy from midnight until 4 a.m. Had to call front desk at 1:30 a.m. to complain.

My wife & I were in town for a concert at the Benedum and this hotel was exactly what i was hoping to surprise her with for our anniversary. Within easy walking distance of both TenPenny restaurant and the venue, this elegant hotel provided another bit of ambience to our weeeknd. The piano playing in the lobby upon our return from dinner set the mood for the show, and the piano playing upon our return from the show was a nice night-cap. For the price, the proximity of this hotel to the cultural district is unbeatable. Our next evening in town will include the Omni William Penn Hotel.

Loved the beds! Very very comfortable. I heard more than a few people commenting on how well they slept! I didn't have to call room service for a thing! Enough towels, pillows, blankets, and everything worked! Nothing broken, nothing missing, quiet room, great view, housekeeping did a great job. Two different restaurants to dine in/even has a Brueggers in house. One restaurant was fine dining, the other an English Pub! We loved that we could bring our own cooler/or bottle of wine down into the lobby and hang out there. A lot of people did this. Just a pleasure as it's a beautiful old fashioned open lobby with big sofas and fluffy chairs, gorgeous chandeliers! Situated right in the heart of Pittsburgh! Not too far to walk to either stadium, right around the corner from the Consol for hockey and close to the bridge to walk over to Station Square. I would recommend this hotel to any adult couple/group travelling.

No pool/sauna or gym. Labor Day Parade made it difficult to get out or around the city when we were there but that has nothing to do with the hotel. Not a great hotel for children as no amenities geared towards them. Price was a bit high, even through Orbitz. I got an email from the hotel after I made my res through Kayak/Orbitz and they offered my same room for $99 per night instead of the $148 I paid (King standard room) but the hotel wouldn't accommodate the adjusted price as I had paid a third party (who by the way, paid them). Not convenient that I would need to call the third party and request that they adjust what they charged me. Hoping that Kayak/Orbitz will still adjust for me! I'll let you know!

Greta price at a great location

Long time to check in. No self parking.

Nice clean rooms. Free Wi-fi. Starbucks right next door. Gym. Comfy beds.

No self parking, only valet parking which is $17.88 per day. Housekeeping came around so early before we checked out that it was a bit of an annoyance.

Das Personal war zuvorkommend, das Zimmer und Bad waren größer als die meisten und sehr sauber. Das Frühstück bietet eine gute Auswahl. Es ist eine sehr kurze und bequeme Fahrt in die Stadt. Würde anderen das Hotel empfehlen.

friendly and courteous; requests met in a timely manner

Room was dirty. Hole in the wall. The door wasn't hung properly so you could hear everything going on outside as if the door was open. The room phone didn't work and all of the towels were taken aND not replaced after my first night.

Nothing

No elevator Dirty Hard to get to. Breakfast dismal

Convenient location for medical appointments at UPMC. Room clean and quiet. Nice having Panera Bread in the building.

location, fairly clean, convenient to panera bread

outdated, drafty windows, lots of street noise

The Hampton Inn is a good hotel. The rooms are clean and the sheets are soft. They were very nice to my dog. I will definitely be going here again the next time I'm in Pittsburgh.

I wasn't aware that I was being charged for parking until I got the bill. The breakfast isn't great, but it's free so no real downside.

Good location near downtown. Clean, comfortable beds, friendly staff, liberal pet policy. Would stay again.