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Wunderschönes Hotel mit freundlichem Personal zuvorkommend. Ich kann es nur wärmstens empfehlen. Nichts
Das Hotel ist wunderschön. Es ist die perfekte Lage. Es ist alles ist zu Fuß zu erreichen. Das Bett ist sehr komfortabel. Ich könnte mir kein besseres Hotel zum übernachten vorstellen. Das Personal war nicht immer sehr freundlich... sehr hilfsbereit, aber nicht sehr freundlich (mit Ausnahme von unserm Hotelpage). Es gibt dort keine Parkplätze. Meine Badewanne hatte einen laut tropfenden Wasserhahn (Zimmer 931).
Wasserhahn und Stekdose fielen während unseres Aufenthalts ab.
Elegant und sauberes Hotel mit freundlichem Personal. Parkplatz. Kosten.
alles ist zu Fuß zu erreichen. King Suite sorgte dafür, dass ich mich wie zu Hause fühlte. Alt absolut wunderschön. Starbucks auf der Anlage. Das Personal war freundlich. Das Parken kostete 36 Dollar. Aber Sie sind in der Stadt
We didn't spend much time at the hotel except in the evening to comment on anything we liked about hotel. Staff was courteous. The hotel was very noisy from midnight until 4 a.m. Had to call front desk at 1:30 a.m. to complain.
Location is near all the bars and restaurant. Very close walk to Point Park . Not very friendly staff. They told me that they was a shuttle thats take the guest around 1 mile radius which made me wait for about 45 mins until i had to arrange my own transportation. Gave a twin bed for a single person
I liked a lot the bed and the shower. I did not like the location, it is not convenient for public transportation. I did not have a remote control for the TV set for a day (the staff could not find one). I asked for a bathrobe that was never delivered. The breakfast at the hotel is not good, and the buffet is simply terrible.
Poor service. Construction projects have made mayhem. Front desk off in a corner. Staff frustrated and unhelpful. Guests were being sent to the Fairmont because they couldn't service their clients. Won't come back. Construction
The room was decent. The room wasn't ready so they took down my number at 2:45pm and told me they would call when it was ready. I went out around town and came back at 9pm to ask if my room was ready because I still did not receive a call. Terrible follow up and organization! Also - while my room was getting ready, the women at the front desk told me I could use the shower in the fitness area to get ready. I went into the women's locker room and there was a male cleaning it, therefore I couldn't even use it. The locker rooms were awful aesthetically and need to be revamped ASAP. The only service that was great was the bell hop/concierge where we left our bags. The gentlemen there was very helpful, friendly, and inviting.
View of Mellon Arena because my son loves the Pittsburgh Penguins. At the starting line for Pittsburgh Marathon. They did not have parking available at the hotel (full). Expensive rooms. Also, was hoping for a late check out to shower after running marathon....hotel would not accomodate.
Friendly staff, speed of check-in and check-out, location noise level, slow elevators, pricey
Alles war super außer dem Kissen. Sie waren sehr hart.
Hundefreundlich! Das Personal war sehr angenehm! Teuer, wenn man kein gutes Angebot bekommt.
Atemberaubendes Design, tolle Angestellte und gute Lage. Wir waren ganz hin und weg.
Das Hotel befindet sich direkt im Zentrum von allem!
Toller Ort zum übernachten und Party Schlechte Aussicht auf meinem Zimmer. Garage
Einzelzimmer war sehr geräumig mit super Flussufer Aussicht!
The room had a fantastic view of the river (although it cost extra) and great decor. after settling into the room for a little while; obvious dirty spots started to appear. Coffe spilt on the desk, yellow stains on the comforter, and hair in the bed.
Location and comfort Parking is over priced and lack of pool/free breakfast for top dollars stay
The location was great, the bed was very comfortable and the staff was friendly. The room was a little small for the price
Price point was cheaper than other options within walking distance to the David Lawrence convention center. The room was spacious and appeared to have been recently updated. The room overlooked the front awning where visitors can drop off luggage. The awning is sloped and water aggregates in pools at the back end of the awning right in front of my room's window. It looked pretty disgusting and they probably need to clean it or should have putt a better drainage system/slope to the awning. The bed sheets had a subtle stench to them. The sink must have been clogged because it would quickly fill to the brim if left running. The shower was also a little grimy and the drain cover came off when I bumped into it with my foot. For the decrease in price compared to the other hotels near the convention center I think I could have done better.
Loved the location - right next door to Consol Energy Center and we were staying the night after a Pens game. There were red spots on the carpet and walls that could have been cleaned better. the light fixture cover on the light switch in the bathroom was broken - had a big piece of plastic missing.
Shuttle service Restaurant hours
The hotel was very clean and the room was very stylish and modern. Elevators were fast and convenient. Location to Consol center was ideal for Penguins game. Paying for parking, no breakfast included, and the walla were a bit thin. The housekeeping crew was very loud in the morning cleaning rooms next to ours.
Great location, quiet (even on a game night), spacious rooms & beds, clean rooms & common areas, free shuttle around town (even from location to location). I've stayed at 5 different hotels in downtown PGH; this may be my favorite. My only complaint is that I had my mother in law with me who is quick to complain about anything (but she had no complaints about this hotel). My only suggestion is that if you want to sleep past 9 am, put your do not disturb sign out the night before so housekeeping isn't knocking on your door. I appreciated the knock, however, to help get my daughter out of bed.
Everything. The staff, location, food, views, rooms, spa, etc. Top hotel 2 things only. 15usd for wifi per day? Too expensive! It should have free wifi. And the parking, 32dls for the day, also very expensive. In others top hotels they dont charge you for that, its complementary, just like wifi. But here, is a rip off
Room was spacious and well adorned, view of the stadium and river was beautiful, and the building itself has a sleek elegance that can't be overstated. The staff was friendly and helpful, and the food at Habitat and Andy's, while expensive, was delicious. We stayed for the first time on Valentine's day and plan on doing the same next year. The price is excessive, nearly $400 for one night. While you certainly get what you pay for, I would recommend staying elsewhere unless you can justify this kind of expenditure as it really is a one a year kind of splurge for us. You also have to pay for wi-fi ($15 a day) which is just silly considering the cost to stay.
Great location, nice sized rooms. Staff was very helpful and friendly. Really nice spa and gym. The bed was comfortable, and the room had all the amenities I would expect to find in fine lodging. Only real complaint was finding a bucket of fried chicken (several days old) in the mini fridge of the room we stayed in....
Definitely a top-notch hotel. Everything you would expect when staying somewhere at this price point. I second the other comment about the nickel and diming. Valet and Wifi should be included in the cost of your stay. Also, I was very unimpressed by the food at the hotel bar, Andy's. I wouldn't have minded the fact it was so overpriced as can be expected at a hotel, but the Angus sliders had no taste. We should have made a quick walk over to Primanti Brothers which is only about 5 minutes away on the square.
The service and amenaties were Excellent and every emmployee was attentive and efficient.
Das Personal war zuvorkommend, das Zimmer und Bad waren größer als die meisten und sehr sauber. Das Frühstück bietet eine gute Auswahl. Es ist eine sehr kurze und bequeme Fahrt in die Stadt. Würde anderen das Hotel empfehlen.
sauber und die Angestellten waren alle sehr freundlich und hilfsbereit schwer zu finden
Das Shuttle in die Stadt war großartig.
Leichter Zugang zu allem, kostenloses Parken
Die Lage des Hotels, die Größe und die Ausstattung des Zimmers. Obwohl im Preis inbegriffen, war es für die sonstigen Umstände eher ungewöhnlich das Frühstück von Plastik- und Papiergebinden zu konsumieren.
riesige Zimmer (ca. 70 m2), gratis parken, freier Internetzugang im Zimmer, Frühstück inclusive, alkoholfreie Getränke im Zimmer frei, sauber und ruhig.
The desk staff was not helpful in the least, they did not want to help make the stay a good one. I believe it is because we purchased the room through kayak so there was no discussion of displeasure at check out. The sheets were dirty with stains from other guests. The in room coffee pot did not work, I asked to have it addressed twice, but nothing was done about it. The TV remote did not work, I had to ask three times to get it replaced. The desk staff were unable to describe the amenities around PNC Park and did not seem to care if we enjoyed our stay or not. As if since our room was prepaid so they did not need to take care of us.
Location was great. It is close to sports fields, Stage AE & Warhol museum, Parking is expensive and extra.
Location only I have stayed here several times and the service has dropped to a level that I am considering other options in future. Hot water did now work, heard several complaints on this while there. Went to breakfast about halfway through designated time and there was absolutely nothing out, every station empty. Housekeeping came in room and left trash bag with trash in sink and another on chair. No refill of soap, coffee, etc. cleaned the glasses but then stacked them wet on top of each other.
Staff was friendly and helpful!
Hotel room was very nice, spacious, and clean, Really enjoyed the mini kitchen and the layout of the room. I thought it was a little ridiculous to have to pay an additional 25 dollars for parking. You would think that paying 160 dollars a night that parking would be included. Other than that everything was good.
The staff was very friendly and the breakfast was decent. The swimming pool was very small. The room was decent, but nothing spectacular. When we got there the sheets were very haphazardly placed on the bed and the towels weren't folded neatly.
The location is great whether you are going downtown or to a Pirates game. I try to stay here every year for the Pittsburgh Marathon due to the location. Charge $$ for parking
I was expecting the hotel to be very fancy, and, in fact, the lobby is pretty nice, with a beautiful stained glass window on the stairway. The room was not particularly nice. It was not terrible either. For a hotel with such a beautiful exterior, the room, which was in the main mansion, was rather plain and utilitarian. I would suggest adding some drinking glasses to the bathroom.
Not your runofthemill hotel. It's ok, could be better. No heat. Used space heater, which made it hard to sleep.
This hotel is a family-owned former monastery. It's an old building tucked at the end of a quiet street that's in a great central location; easy walking distance to the Warhol Museum, Children's Museum and baseball park, with the cultural district just over the bridge. The Priory has a free shuttle service and personable drivers (don't forget to tip them!) The rooms are clean and have everything you need but the place does remind me a little of the B&B in Groundhog Day, which is to say it may be too quaint and old fashioned for some. It's quiet and cozy. Although I was very happy with my stay, the bathroom was small (just a shower, no tub) and the bathroom sink drained very slowly. The staircase is creaky and the carpeting is a little threadbare. I thought these things were charming but others may perceive them as dreary.
The staff was extremely nice and knowledgeable of the area. The rooms were spacious and clean. Parking was close and the shuttle was a great bonus! The street was not the nicest but that's not the hotel's fault.
The hotel is beautiful and the rooms are quaint and pleasant. The street and neighborhood are a little uncomfortable for walking, especially at night.
Really nice old place with a lot of charm. Great historic building. Staff was really nice. Bed was hard and rug looked like it might have not been vacuumed.
nice bar and lobby with fireplace. i was right off the lobby. very noisy if you are in a room near the lobby.
This hotel has a very hip look while being unpretentious. It has a lively atmosphere and very friendly staff. At night, the lobby, bar, and restaurant areas are definitely noisy--no need to worry with your (older) kids being loud. We were pleased with the spacious bedroom, cool design, and comfortable bed. The restaurant is great for dinner (steak and deep fried brussel sprouts) and especially for breakfast (eggs benedict). Great bar as well.
Restaurant was good. The soap in the room smelled good. Nothing stands out as really bad, but the experience gradually whittled away satisfaction with the stay. Bar stools unusually uncomfortable. Other lobby furniture equally so (and dirty). Actually, doesn't appear to be a comfortable chair in the entire hotel. Folding metal/canvas chair in room good for camping--useless otherwise. Rainfall showerhead placed 6 inches from the wall--took a shower uncomfortably close to the front of the shower enclosure. Bathroom light too dim for wife to put on makeup. Initial impression of stylishness gave way to a dorm-like feel. More like an Ikea infused Super 8 accessorized with thrift store accessories. $9 (small) plastic cup of wine served at the event in the "gym" was likely from a box of Franzia Blush spigotted into a bottle for for the pretense of a pour. By the the following morning, when the barista dude said "three bones, my man," for a paper cup of coffee, I had reached my affectation limit. Anyone over 40, stay away.